I had a very bad experience with this office. The staff in this office look like they hate their jobs and are not helpful. Thry didn’t bother trying to explains more details or give instructions to their patient before or after services. The most important thing is they never pick up their phone. … Well Im giving them one star.
David B.
Rating des Ortes: 5 San Francisco, CA
What can I say? Dr. Chu and his staff are simply the best.
Marshall M.
Rating des Ortes: 5 Sunnyvale, CA
As a dental patient, I have certain expectations of dental offices, and Eric Chu failed them all. I’m extremely disappointed. He couldn’t even get the basics right. I expect to be treated like a number, and to sit in the waiting room for ages for the doctor to be ready. I expect to be confused by his explanations, and given the run around whenever I try to get some concrete answers. I expect overly aggressive treatment plans that will cost me a fortune. Can you believe the nerve of this office? Friendly staff, no wait time, straightforward explanations with completely reasonable prices and treatment plans? But that’s nothing compared to his epic failure: the procedure itself. I expect the procedures to be horrifying, stressful, and painful. The procedure was practically pleasant! But no, it gets worse. I felt NOPAIN during or after the procedure. Three extractions and a bone graft, and yet the guy is so incompetent that he didn’t even know how to send me home in agony. Not even a little discomfort. I mean, who does that? How is that even possible? He obviously did something wrong. To his credit, there was a little bit of pain and swelling the next day, but that’s just not good enough! I also demand to be left alone to suffer in silence after a surgery. I mean, it’s important to learn independence and autonomy. What are they thinking, calling me, not only once, but twice the next day to check on me, make sure I’m doing okay, and answer any questions I have? That’s just rude. I hope he has plenty of malpractice insurance, because this guy is going down. No dental office should ever be allowed to get away with such incompetence.
Marilyn G.
Rating des Ortes: 5 Carmel, CA
Dr. Chu and his staff are very professional, friendly and courteous. Dr. Chu is a great periodontist because he does a great job in solving my gum problems. I had a bone graft done by him and I did not feel any pain. It healed quickly with no problems at all. He did such a fabulous job, I asked him to look into other gum problems and he did a great job diagnosing my situation. I am so thrilled that he helped me out! Thank you Dr. Chu.
Jason h.
Rating des Ortes: 5 Sunnyvale, CA
Great periodontist! He’s a really laid back kind of guy who tells you like it is. I’ve had some work done by him. And although I can’t say I enjoyed it(who would?). Dr. Chu did a good job.
Meredith S.
Rating des Ortes: 5 Los Altos, CA
Just had my gum graft done by him and I highly recommend him to anyone who has to go through this procedure! He took care of me and made sure that I wouldn’t feel a thing. The procedure and the recovery totally suck, but he made it as pleasant as possible. Thanks Dr. Chu!