Galvan Family Dental Care

I had serious dental phobia, I would need laughing gas and pain killers during dental visits, even for a cleaning! This place is so clean and gentle! I can not express how thankful I am to have found this place! My husband and kids love going here! They are so friendly and will even play whatever show your kid wants to watch in the waiting room! I now have perfect pearly whites and no longer need gas or pain killers during my visits!!! Great place! Oh and it’s affordable :)

I went for a routine cleaning as a first-​time client and had the worst medical experience of my life.
Some red flags:
— The secretary performed my x-​rays, not the hygienist or dentist. Secretary didn’t have adequately sized gloves, so I found myself biting her gloves each time she installed the x-​ray apparatus in my mouth.
— The dentist (Dr. Annie?) had never heard of using water (Cavitron and the like) for a cleaning. This is decades old technology that is standard in good dental practices. Instead she used traditional metal tools that induced extensive bleeding and discomfort.
— The dentist never removed her mask and barely spoke when meeting me for the first time. So much for building a rapport with a new patient. She also claimed that I needed a deep cleaning and a crown. Also pointed out a non-​existent cavity. Way to up-​sell on a routine cleaning visit!
— There was no fluoride available for rinsing after my cleaning
— The workspace is very very tight. So tight that the assistant had to pull equipment out of the way for me to access a sink. The x-​ray machine folds into the wall.
— I wasn’t given any receipt or record of my visit.
— The paperwork you need to fill out is extensive and redundant. Even if you provide a dental insurance card and your dental history is faxed to them with all necessary information, you will still need to fill out paperwork on non-​professional purple decorative paper stock.
— The secretary called me on a Saturday to confirm my appointment for Monday. Then, she called me a few hours before my appointment to ask me to reschedule. How about, no?
Put simply, AVOID THIS BUSINESS.

Doctor insisted that I need a whole bunch of procedures I have no interest in doing like deep cleaning. He also DENIED doing basic prophylaxis on the grounds that I need deep cleaning instead.
Update: I went for another exam with one of the most reputable dentisit in the area, they measured my gum depth throgoughly and he said that I do NOT need deep cleaning. Exactly as I expected since I never had gum problems.

I haven’t been to the dentist for over five years, and I dreaded the day i had to go back. Knowing my poor flossing habits, I was going to have more than a handful of cavities that I needed to get filled. I also needed a new dentist because my old dentist was only open on weekdays, and I needed some one that is available on weekends. Luckily I found the Galvan Family Dental care. These guys are open later than most dentist, and on the weekends. I felt very welcomed and the receptionists were very professional. The place was very clean and modern. This was my first cleaning in a long time, so I did not know what to expect. The dentist and dental assistants made sure I was comfortable at all times, and this was a big difference compared to my old dental group. Although I did end up having a few cavities, I definitely will come back soon.

This family-​owned dentistry is a must-​try. Every time I’ve had a cleaning at other places, I’ve left with my mouth sore and in pain. This place was definitely different. My cleaning was thorough, quick and above all gentle. I left with my teeth feeling cleaner than ever and no pain!
They’re so flexible and work with my schedule since I work a regular 9 – 5 kind of job. Great customer service and pt education on how to keep my teeth clean and cavity-​free :)
I highly recommend this place, you won’t regret it.

I have Delta Dental PPO and used their online search tool to find a dentist in Mountain View who accepts my insurance. I lucked out by finding Galvan Dental! The staff is exceptionally warm and friendly. They are knowledgeable about insurance and advocate for the patient in terms of services rendered. For instance, I had seven small cavities that needed repairs. My insurance only covers four per visit. Instead of fixing all seven that day and having to pay the difference out of pocket, the dentist suggested that I have four done during that visit and come back a week later to repair the other three. That way, everything was covered!
The dentist and his assistant were very gentle when working on my teeth. The cleaning was thorough, and they made sure to ask me if I was experiencing any pain during the process. I’m lucky their office is so close to my house. The whole process was quick, painless, and easy!

Fast service! I was greeted with a friendly staff who helped me fill out my initial paperwork in a timely fashion and upon finished with everything, I was taken straight to the back to get my teeth cleaned. Everyone was very nice and mr galvan did great with my cleaning, I didn’t feel a thing! Left that dental office with no cavities! :) definitely going back again!

I have been meaning to switch to a dentist that was closer to my work and saw this place when I was at the deli next door. They informed me that they recently changed ownership and they’re family owned so I decided to give them a try (always like supporting local businesses). Made an appointment for the next week. Filled out paperwork and saw Dr. Galvan. I did my cleaning and checkup and had to come back to do more work and saw Dr. Vallarta.
Pros
— It was a relief that Dr. Galvan and Dr. Vallarta have «light hands» because my old dentist felt like the Hulk was working on me. It also helps that they go over all your options and give their sincere opinion.
— Short wait time and a lobby with some entertainment (TV, Bluray movies, etc.)
— A lot of parking
Con
— Only open Tuesdays, Wednesdays, and some Fridays, but I was informed they will be open more days as their schedules fills up.
I have never liked going to the dentist because I always have to get work done (I suck at flossing) and due to bad experiences with my previous dentist, but I would recommend this office to anyone.