Lou’s Automotive

On Thurs. The wife’s car broke down. Oil sprayed all over the engine compartment. Fortunately, it was nearby and she was able to limp home. The next day, Friday, we called Lou and he volunteered to swing by our place and take a quick look at the car. He made a house call! No charge. Yes, he was driving to Sunnyvale to pick up a part for a car he was working on, but he didn’t have to take the detour. He’s just a decent man and a good, honest mechanic.

My Hyundai Sonata broke down and had it towed to Lou’s Automotive. He was very courteous and told me what’s wrong: starter. He had the job done in one business day as promised and also checked my fluids as well. Wonderful mechanic and auto shop. Strongly recommended.

Lou get me a good price and he have great place. He due a quality jobs, The more important is Lou have always a great attitude .
Muchas Gracias Lou por tus servicios y recomendaciones.
I miss Steve… espero que este muy bien en San Francisco.

If you need your car fixed (or even just to have maintenance), you have to bring your car to Lou at Lou’s Automotive — he’s the best mechanic around! Lou is a very nice guy and he won’t rip you off. He’s honest, been in the business for over 20 years, and has a great attention to detail. We’ve brought two of our cars to for service and every time Lou has exceeded our expectations and he has our cars back to us in a very reasonable amount of time. Lou keeps you informed as to what is going on with your car, how much it will cost, and when it will be ready to pick up. After being a very happy customer, it was a pleasant surprise to get a hand signed follow up post card in the mail from Lou checking in to make sure are satisfied with our service. Thank you Lou for taking great care of our cars and making the process a great experience!

My car broke down (thanks to a pathetic job by Precision Auto Care who did a 90K service the day before) and I took it to Lou’s. It was late and he had closed shop, yet when I called him on his cell explaining my predicament, he called me back, took a look at my car the next working day, explained what the problem was so I could understand it (I don’t know cars as well), and fixed it at a very reasonable price. Very knowledgeable and very customer friendly. Even though it’s a distance away from where I live, I am going back to Lou’s for my next repair. And for Precision Auto — I can’t believe they even exist with such crappy service.

My 11-​year old Honda CR-​V has 207,000 miles on it. Lou was highly recommended to me by a former co-​worker and Honda owner, and Lou has been maintaining my car for almost the entire time (early on, I went to the dealership for some maintenance work). I am a very happy, and repeat, customer.
For a repair, Lou will assess a situation and then make his recommendation (which isn’t always the most expensive option). I’ve owned cars for over thirty years and Lou is the best mechanic I’ve known and used between San Francisco and Santa Barbara.
In the 207,000 miles I’ve owned my car, it has never failed me. Yes it’s Honda Quality, but it’s also a machine that requires maintenance. That’s for Lou to do.
My car’s rear license plate frame is Lou’s Automotive — I am a mobile ad for him. No affiliation here, other than being a very satisfied customer.
Bottom line: I Trust Lou.
My wish for you is that you can find such a mechanic.

I’m car illiterate, and people who repair cars can see that. Therefore I end up being ripped off because they want to fix literally EVERYTHING. I searched in Unilocal and found Lou. I gave him my trust because of the reviews. I also gave him a list of things that my car needed, including to change one part of my car that cracked because when my car got broken into to get the GPS stolen, while pulling the cord attached to the cigarette lighter they broke the part. He called me and suggested to glue the crack instead of changing it to help me save money.“If it doesnt work we can change it later, what do you think?” — he told me. Never, in the history of humanity somebody who fixes cars has ever called me to say: What about me helping you save $ here.
He did his job very quickly, my car needed so many things and he finished EVERYTHING in one day. He’s very professional and nice. He definitely has my business. I’ve been looking for someone I can trust. That would be him.

I would highly recommend Lou’s Automotive. Lou is very friendly and helpful. I needed to get my new car inspected in a hurry, and Lou let me come right away and was finished within a few hours. Very reasonable pricing and great service!

The owner is very honest and won’t try to rip you off!
After being quoted a RIDICULOUS price at the Lexus dealership to have my brakepads and rotors replaced, a friend recommended this place. I came and the owner quoted me about 60% LESS than what my dealership originally quoted. I was able to pick up my car that same day.
The best thing about Lou is that he won’t try to push you to do anything. When he feels something is unnecessary, he’ll tell you. He’s pretty much what all mechanics should be, honest, professional and affordable.
I am extremely happy with Lou’s Automotive and would highly recommend that you bring you car here!

Lou is an impressive guy. I highly recommend his mechanic service. I have taken my car to him twice and have been pleased with every part of the interaction. At every point I knew what he was doing, what it would cost, when the car would would be ready, etc.
He did everything the way you’d want the perfect mechanic to do it. He called me when there was something unexpected. He accommodated me when I needed him to leave the car for me for an after-​hours pick-​up. And he let me know about a potential problem in the future that I should keep my eyes on (and he was right). He’s also a very pleasant guy.
Finding a good mechanic scares me. I’m put into a situation where I’m entrusting my second most expensive asset (next to my home) with someone who can do just about anything to it – and I’d never know. With Lou, I always feel like he is giving me a fair price and doing what is needed, not more, not less.
Lou was recommended to me by the mechanic next door to him (Laslo
) since Lou specializes in Japanese cars. I see people love Laslo’s for his expertise in European cars, and I think it says something when a highly reputable mechanic recommends the shop next door.

About the only thing harder to find than an honest, reliable auto mechanic is the pot of gold at the end of the rainbow. I don’t know if I’ll ever find that legendary pot of gold (if I did, there would probably be an IRS auditor sitting on the lid), but I WAS fortunate enough to find a great mechanic.
Lou Romanello has been an auto mechanic for over thirty years. He owns and operates Lou’s Automotive, which is an independently owned auto repair shop, not a chain or dealership with inexperienced technicians and salesmen trying to sell you unnecessary parts and services. The shop is located right off U.S. 101 on Old Middlefield Road in Mountain View.
Lou has been taking care of my cars for almost fifteen years now, and I’ve always been happy with his services. I first found him when I had a very loud problem with my car’s exhaust system — whenever I drove it, it made a noise that sounded like I vulture going through its death throws in a meat grinder. Two other mechanics before Lou each gave me complex-​sounding ten minute explanations, and repair estimates well North of $ 1000 — Lou said it was a loose fitting on my muffler, re-​welded it, and charged me $ 100.
I trust him, he gives me a complimentary loner car, and he does outstanding, professional work with great customer service at reasonable prices.
Whether you need new car warranty maintenance, used car repair, or anything in between, give Lou a call — you’ll be glad you did.

Lou’s automotive is a no frill simple automotive shop. I had to get the strusts of my car replaced. When other places were charging me more than $ 600, Lou’s did an excellent job for less than $ 400 with a 12 month/​12 000 mile warranty. Would love to take my car there again. He also picked me and dropped me to my place of work.

Lou’s Automotive is the only place I will take my car! I have been going here since I was 16 and got my first car. Being a female, sometimes I am intimidating to bring my car in for service because I feel like I might get taken advantage due to my lack of knowledge about cars! Lou is an honest, hardworking, family man and I have never questioned his advise and the work he does on my car. Lou’s Automotive is very professional, has a quick turn-​around, and has their customers best interest in mind. I trust Lou and know that my car is getting the best service for the best price!

My family, and my neighbor’s family, have been going to Lou for at least five years now. Unlike many mechanics, we never have to worry about padded bills or suggested work that isn’t really necessary. Lou consistently does good work which he stands by. The wall in his office is filled with thank-​you notes from customers, most of whom have also been going to him for years. I feel very confident recommending Lou’s Automotive to anyone with car troubles.

I am a very satisfied customer who is inspired to write my first on-​line review. Within the couple times that I have been to Lou’s Automotive, I have been extremely happy and satisfied. The quality of the workmanship, efficiency, and customer service has far exceeded my expectations. Being a young, friendly woman (and with all the stereotypes about auto mechanics), I am sometimes cautious in getting my car serviced with a new auto repair business. However, recently I had a concern with my car, and I had the opportunity to see them demonstrate integrity, honesty and the willingness to go the extra mile to make sure I was happy, which seems like a rarity these days in any industry. Just wanted to share the good news.

Lou is fantastic! This is a great small shop with two employees and a loyal dog named Wrigley. It is clean, and they are courteous and honest and prompt. (They also offer a AAA discount.)
If they can’t fix something, they will honestly tell you instead of doing unnecessary repairs. I highly recommend Lou’s Auto!