Shell

It’s an ok gas station that is in a good location but an area were traffic is a problem. Makes you want to drive an extra mile just to avoid the hassle.

If you think the $ 8 carwash can get your car clean, you are very wrong. I washed my white car today, came out to check and found many dirty spots, especially towards the rear.
I told the attendant, and he was really rude, basically telling me this was what the machine was suppose to do. No apology nor refund.
Won’t waste my money again here!

Car wash left horizontal scratches all along both sides of my car.

$ 9 car wash does a decent job on a very filthy car. The $ 1.50÷5 minutes vacuum sucks, though, and unfortunately not literally. Don’t waste your money on it.

They would not let me fill the air in my tires despite having just filled my gas tank. Very disappointing! They have overpriced gas unless you buy a car wash too.

For a long time this was a go to station for me as it was on the Central to Alma pass that id drive quite often. Ive come to realize the prices are not what they used to be and since the intersection of Rengstorf and Central’s traffic signal patterns have changed it’s not as useful unless youre traveling a specific way. Otherwise convenient if youre driving the right direction

Stopped by for gas the other day as according to Gas Buddy, this was the cheapest gas station on my way to work!
The gas station is a little hard to get to as it’s not near the 101.
The gas station was in okay shape. My pump did shut off numerous times before being able to fill up my tank completely.
Paper towels and squeegees were available. The squeegee was in working water and there was water available to wash my windows!
Tip: Get a Fuel Rewards Card that gets you 3 cents off per gallon after every visit. You may also get other promotions such as fill up 4 times within 30 days to get 10 cents off per gallon your next visit!

Shall gas station have cheap gas then other gas they have car wash also if some one need car wash lady working good not bad

At 5:00 pm today, my fiancé and I went to the Americana Shell (ATM) location on 110 N Rengstorff Ave in Mountain View, intending to get a car wash and then a fillup of gasoline. We went to the car wash, but realized we did not have exact change for the machine.
I approached the register, and the cashier provided me with change so I could purchase the car wash. I then asked how we could get the discounted price for our gasoline after the car wash. He told me we just had to select that option on the pump, and it would be about $ 0.15 less per gallon.
We paid for and went through the car wash, then, with our car still wet, went to the pump. To our dismay, there was no option for those whom had purchased a car wash.
I went to the register to inquire further, and the man who had helped me before told me he didn’t know how to work the register and couldn’t help us. He then informed us that it seemed as if we had to buy the gas then the car wash.
The manager came over and told us that indeed, this was the only way to get the discounted gas price. I asked if he would be willing to refund us the money already spent on the car wash, and we would simply purchase another when we went to get our gas. He told me no, that he couldn’t do that. We already used our car wash and he told me we shouldn’t have done so if we didn’t understand the deal.
I told him that this clause is not posted anywhere, at all. It feels like false advertising to say that the gas price is «x amount with a car wash,» but then to refuse this deal to customers who have already put down the money for the car wash (mere moments before!) He told me «You should have asked.» First of all, this should not be my responsibility. Second of all, I did. I became very agitated and told him I felt like I was being cheated.
Most egregiously, he then proceeded to slide closed the cash drawer, which is the only opening allowing sound to travel into the booth. He turned his back to me and smiled as he did so. It was the equivalent of slowly and gleefully shutting his door in my face. My fingers were clasped over the edge of the cash drawer, and he stopped just short of shutting the cash drawer on my fingers. He then pressed the intercom button and told my fiancé, «You need to tell your woman to calm down.» I left the establishment, shaking, at 5:22 pm.
I feel cheated and lied to. I have never felt so mistreated at a place of business, ever in my life. I have never felt so insulted.

So irritated right not… I cannot believe this place. It’s 11:30 pm (Wednesday). I just got off work and I need gas. Since the car was dirty, got a car wash too.
A car before me washed and dried their car perfectly. I get done with my wash and make my way to the drier… why does it all of sudden turn off with over a minute to go? So… I make my way to the «clerk» JORGE. I tell him the situation and he tells me that I have to drive through slowly to get the car dry (Ummmm…yeah, even a not so bright person could figure that out). He was sooooo rude! I then explained the situation again. I even asked him if you heard the drier turn off? He was like, «I’ll dry your car.» REALLY? It’s 11:30 PM!!!
He was basically calling me a liar… even when I had my badge on. WOW… Am I missing something or isn’t the customer always right (even if they’re wrong). What would it cost him to give me another car wash.
Going to talk to the manager. I still can’t believe that this «clerk» is in Customer Service.

Review/​info for car wash…
This is your basic old-​school drive thru car wash. Some things don’t change: it’s exactly the same as I remember from my childhood Shell station visits with my parents, even though this one was just recently built. Same old cheap thrill of watching the machine go swish swish thump thump thump thump over your car. But unlike my childhood visits, the car wash is no longer free with fill-​up: it’s $ 7 and up, but you do get a nice 15-​cent discount per gallon.
Anyway it was fast, did the trick, and dried in the sun without leaving too many water spots.

This review is for the CAR WASH ONLY.
Crunchy C. I can feel your pain. I had the same problem today. Car was ripped off a piece of my roof rack on my 2007 RAV4. The clerk was clueless on the process for me to recoup my losses. He called the manager which instructed me to fill out an «Car Wash Incident Report». Manager did not provide his name or a number which I could follow up. He also could not tell me when they will follow up with me.
Called shell corporate and they had no idea the name of the Franchise operator or contact info where I can follow up. They also stated that since this is a franchise location that they have nothing to do with the business despite the fact that it is their logo and name plastered all over the place.
Update:
I received a reply back from the business owners and their inurance company. They stated that they will not pay for the damages for my car. The reasoning? They state that the car wash could not have done the damage to my car because they properly maintain their car wash…
I will not be wasting more time on trying to recoup damages from these people since the replacement part only cost me $ 50 but I guarantee I will never spend another penny at this place.
You’ve been warned about these crooks, liars, and thieves.

This gas station recently got a new gas price electronic sign, which I really like because it can be seen from a distance.
The good and the bad about this station is that it is on super busy Central Expressway & Rengstorff Avenue so great if you need to get gas but a pain trying to get in and out of the station due to traffic, lights, people crossing, etc.
I love the new sign!
Gas price has come down to $ 4.07

Pumps dont work. You have to stand there for 20 minutes and press the trigger while it fills up at less than half speed. When a complaint was lodged, service guy put the nozzel back on the tank and left it for the next person. AVOID THIS PLACE as its a waste of time.

I used to really dig this station, cheap gas and a carwash for 3 bucks. The other day I filled up and got in line for the car wash. I saw girl in front of me put cash in the carwash, but the carwash was not working. She called a station attendant out, but he refused to refund her money. I got out to see what was taking so long and told the attendant that I saw her put in the money. He still wouldn’t give her a refund. I offered a dollar so that she could show him that the machine wasn’t working. After she put that money in and nothing happened, the station attendant *still* refused to refund her money. He also refused to provide the contact information for the manager/​owner.
It’s disappointing because it’s so cheap otherwise, but this place is a bit shady. I’d say stay away, especially in light of Cruchy C.‘s experience with the huge scratch in her roof.

Shell gas is uniform across all franchises, so no comment on that. What I will point out is that this particular station’s carwash left a 3-​inch-​long incision on the roof of my Pontiac Vibe (it also bent the license plate forward, and another time knocked my Mazda 3’s fender-​mounted turn signal repeater out of its socket). No, the owner didn’t care, defending how the sign stating «We are not responsible for any damages» excuses them from all responsibility.
Beware…
2012 update: the carwash has been revamped (and raised to $ 7 minimum), so my situation might no longer apply. Whatever, they’re still dicks.

Average gas station, clean pumps and competitvely priced (not the cheapest) and it is on the way to work.