The One Move

So wonderful! Fast, great service and very helpful in moving and removing things! I would definitely recommend them to anyone looking for a reliable and honest moving company!

Mely and his helpers, Dimas and Alfonso, showed up to do our move. They were great. Super efficient and very nice. Great job guys!

Not too reliable! Dont keep their promises! Very bad problem solvers! Nickel and dimming!

Great move with Tal and the guys. Fast and efficient. They were respectful of my stuff and very diligent.

They arrived in the time window quoted (a rarity these days) and even called multiple times to narrow down arrival time.
The move was completed in less time than quoted (saving me money) and all the guys who showed up were pleasant and professional.

Found this company on Unilocal.Should be six stars. Prompt quote that was clear and fair. The team of four guys did the move in 12 hours, only stopping for a short lunch. These guys never slowed down and were actually cheerful the whole day. And at the end when I changed my mind on placement of some heavy furniture, they volunteered to move it around until I was happy. Hard working, friendly, professional. Happy to recommend this company and I’ll surely use them again.

This company is amazing. I have used them five times in the last seven years, for my mother and myself. I have had both very short and long distance moves. They are always prompt, hard working, and courteous. They work with me on the price. I wholeheartedly recommend them.
–Pat M.

Excellent services! The services provided to us was by Tal, Dimas and Jaime. They did an amazing job. As it is imagined that moving is the difficult and hard part of life but with ‘The One Move’ my Move from Sunnyvale to San Jose became very easy, simple and smooth these guys are moving rockstars !!

Tal and team were fast and made sure all the boxes and furniture were moved to the new location. I would worked with them again.

Tal and his team were nothing more than the best examples of professionalism and efficiency. Their extensive experience with moving allowed for creative problem solving in maneuvering large and heavy pieces of furniture, resulting in quite possibly the quickest move-​in/​move-​out my wife and I ever witnessed. Quality was not forsaken for speed however, and the team took utmost care with the protection of our home and our belongings.
The total service aspect was top notch as well — Tal took the courtesy of calling me 20 minutes before showing up, and walked me through the contract in a no-​nonsense but friendly manner. You can tell these guys have pride in what they do — I highly recommend them for a fast yet diligent moving service!

We just moved last Friday with One Move. The team was amazing! They came in on time 8:30 and we’re finished by 13:30, including disassembling and assembling a bulk bed and a heavy weight dining table. I got tired really quick just by looking @ them work…:o) They even repacked stuff that was not packed well and we’re very careful with fragile stuff.

One Move surpassed my expectations and made what could have been a very stressful situation the best it could have been.
My Gramma passed away and we needed to move all the furniture out of a storage unit and her apartment in Palo Alto to my parent’s house in Sacramento.
The consultant who set the appointment was very personable and answered all of our questions and was open to us calling back at any time. The movers arrived within the first 30 minutes of the arrival window they had given us. (They did show up to the wrong storage facility but that was a small blip that is almost not worth mentioning). The movers then expertly and quickly wrapped my gramma’s belongings and loaded them into the truck. We wrapped up the unloading in 2 hours less than had been estimated. They were nice guys, had a sense of humor and did a wonderful job. They were very respectful of her belongings and not once did I have to worry about the furniture being damaged or manhandeled.
My parent’s were business owners for 15+ years and at the end of the day my dad said, «If I could have found employees like that maybe I would have kept the store!»
Moving is not cheap but when I think about the care that was put into handling the furniture and the ease of mind we were given in a very stressful and emotional situation I think every penny was well spent!

They were excellent and efficient.

This company promised me a specific move date, and then underquoted on how many trucks and people I’d need. I knew from a very recent moving experience (six months earlier, same furniture, same house) that I’d need twice as many people and trucks as they wanted to send, but they insisted they could do it with half the people.
That is a recipe for making their money charging for overtime. In addition, I don’t want my move to take 12 hours!
And after I asked for more capacity, they ultimately cancelled on me, and simply refused to honor even their original quote. I was left without a moving company five days before my move!
They were also difficult to communicate with, not answering my questions on time (they were probably hoping I’d stop asking) and insisting I talk on the phone, when what I wanted was written proof of the commitments they were making to me. That is a recipe for not honoring their promises — unless i have it in writing, I can’t make sure they honor it.
I’ve been down this road with unscrupulous movers before, who give you low quotes but then make their money on overtime, and having the movers stretch the move time out. No thanks!
However, this was the first company that went so far as to cancel on me, leaving me in the lurch, after two weeks of negotiations, because I wouldn’t play the game their way.
Thankfully, I found another company the next day, that was willing to do exactly what I asked, believed me when I told them that the last two times had taken the full amount of movers, and was only ²⁄₃ the price of this company! And they never charge overtime. :) I’m so happy I didn’t sign up with The One Move. I’m paying far less, my move will go faster, and I feel so much better about trusting my new company to be honest with me.
I’m so glad I did not hire this company.

Our team made quick work of our massive bookshelves and cabinets, and even managed to squeeze in some extra items all in the 3 hour minimum! We were greatly impressed by their efficiency and had fun working with them.

Just moved today and they were prompt, super fast, and excellent movers! Good communication and excellent working with Josh on an estimate.

Everyone knows that moving sucks. The One Move will DEFINITELY make it suck far less. I HIGHLY recommend them. If you use these guys, hope you get assigned to Josh! From the onset they were extremely professional, communicative and helpful. They were also extremely accommodating to our random setup and made the move feel extremely smooth. They have an excellent app (that I did not take nearly enough advantage of!!) and were VERY clear in their quote and estimates. We moved six months ago using another moving company and the difference between the two is amazing to me; night and day. Where TOM was helpful, enthusiastic, positive and friendly, the other company was none of those things and it amazed me how much of a difference an attitude makes. They were very reasonably priced, and I felt that Josh fought tooth and nail for an excellent discount for me.

The guys from The One Move helped us move from Palo Alto to Mountain View. They did an incredible job! They were able to work quickly and efficiently, packing up our 2-​bedroom apartment and transferring everything into our new townhouse within 5 hours. They were kind enough to unpack our furniture and assemble items where we’d want. My tip to people wanting to stick with the ‘estimate’ quote they’ve received is to have most of your items packed up on your own, and to also share an inventory. People have more stuff around their house than they realize, quickly adding up labor cost with packing, taping, etc. We had no problem sticking with the 5 hour estimate. As a bonus, I noticed that when one of my furniture pieces was reassembled, the guy had actually put it together better than it was originally; no more wobble. Very impressed. Will definitely call them again for any future needs.

From showing up on time to packing to unloading; all deserve 5 stars. The crew was friendly, professional and trustworthy. Id recommend them without reservation

Best movers I’ve used so far, on time, real professionals, nothing broke or damaged, and they even had some special boxes ready to help me with the last minute packing.

Best movers! Super fast, careful and helpful. Not even a small scratch! They charge per hour but bring a few guys so it is really fast and reasonably priced.
Highly recommended!

Martin, Mike, and Alfonso arrived on time and prepared to work. They were friendly and fast. The move came in under the quoted price. They packed fragile stuff as if it was their own. Setting up the move was hassle free. Office staff was friendly and professional. Easiest move I’ve ever made. Thank you.

We engaged with One Move for our move from Palo Alto to mountain View. Joseph and team helped us with the move… They were on time and completed the move in less than the estimated time. They were really nice and professional. We are really happy with what they did!

requested an early time slot of 8am, and the guys arrived on time as scheduled. Every thing went excellent! Tammy was extremely helpful and made sure that all my questions are answered. The move went perfect! Joseph and his team are extremely professional.

Update: Sarah from the customer service team reached out after seeing my original review to better understand what happened. She was really receptive to the feedback and offered to send me a credit and a discount for a future move to help compensate for my experience. Definitely a very proactive response. While the experience was what it was, I am bumping the rating to reflect their going above and beyond to address my concerns — much appreciated!

Jacob, Lalo, and Effort were amazing. They courteous and efficient. Used this company before and not disappointed.

Joseph and his team of movers did a great job of getting us moved in.
Because of a medical emergency we weren’t able to pack ourselves and we had the movers take care of that.
They were able to move up is from a bungalow to a 3 story house no problem!

I recently did a 2 bedroom move and i had a lot of stuff. I mean a *lot* of stuff! If you at moving using these guys I’d say call Baz. He is the foreman and he knows that what he is doing. His team did a very professional job. It took a total of

Excellent move by Yossi and the team today. Came in under the estimate by 2 hours (on a pretty huge move). Did an excellent job packing all our stuff disassembling the furniture and reassembling in record time.
I was worried about the usual dings etc during a move but nothing! Would use them again (and will in 3 months again).

Jacob and his team arrived promptly at 8am as scheduled. They helped wrap and pack the furniture and fragile items and did a great job; everything was in great shape once I unpacked. They worked very fast and also maintained a great attitude throughout the packing and unpacking. They did not complain about going up and down the stairs, which I have had movers do before. They put everything in the correct rooms, and they even moved the heavy furniture to different spots when I thought it fit the room better. I highly recommend The One Move, especially Jacob and his team.

We can’t recommend One Move highly enough!
Jacob, Josh, and the crew Meli, Miguel, Jesus — these guys went above and beyond, always recommending the best, most convenient — and yes, more economical options to us, always being there when we needed them, always reachable — critically important — and always in good spirits and with a smile. Moving is always painful, but having companies such as One Move, and guys like these help goes a long way to make it a much, much better experience. 10 stars!

I have never been as pleased with a moving company as I am with One Move.
They gave us a very reasonable quote which is why we chose them in the first place, but the service we got was far beyond I ever expected. The team was polite, quick, and handled all of our things with the upmost courtesy. I am truly blown away with the ease of our move. 1000% recommend!

Moving with Joseph and his crew was a breeze. They showed up up early in the morning and worked very hard. We asked them to do a bunch of additional work that was outside of the original estimate and they still finished on time. Would absolutely use them again.

I’ve used them twice. On the first move, I specifically indicated that I needed the team for 3 hrs since we had minimal furniture. They sent someone and confirmed. However day of the move, they sent 4 people instead of 3. So I ended up paying more even though the move only took 2 hours.
The second time around I asked them to use shoe covers and they didn’t have any (?!). They moved boxes marked fragile roughly and drawers were carried out upside down. They didn’t have blankets to cover the newly cleaned floors and nicked some edges. And finally, when I paid in cash, they had no change to return (?!). All rookie mistakes that can be fixed.

After contacting a few different companies for moving services, The one move was not only the cheapest but the easiest and best customer service. They weren’t too aggressive in contacting me prior to making a reservation with their company. Making the reservation was easy and they were extremely responsive to any questions I had.
The day of the move (Friday ¹⁰⁄₂₉), I was extremely nervous about how the move would go as I have never used movers before. I was contacted 35 minutes prior to them arriving, so I was able to leave work and meet them at my place. My movers were Joseph Miguel and Jaime. They were amazing, helpful and made the who process easy and flawless. I set aside too much stuff that I would take on my own, but after talking with the guys they told me not to worry and moved everything! They were able to pack up and move all of my things in about an hour and 45 minutes (I only was moving about 5 miles away, but it was on the third floor). My expectations were exceeded way beyond what I thought it was going to be.
So don’t think twice if you ever need any movers the one move is the right choice!!!