Extended Stay America – Seattle – Mukilteo

So many things wrong with this hotel…
1. The floor moves when you walk on it. It shakes all the lights on the wall. I weigh 130 pounds so I should not be able to make the floor move when I walk! We were on the top floor so I feel sorry for the people below us.
2. Bed is hard as a rock and pillows look fluffy but go flat when you put your head on it.
3. There was a crack in the bottom of the shower so it is definitely leaking underneath.
4. The heater and refrigerator make noise all night.
5. The walls are paper thin. We heard everything!
6. There was an alarm going off and on throughout the night. It sounded like a fire alarm but I don’t know why it would continuously go off and on.
7. The halls smell of smoke even though we were in a non smoking area.
8. No hair conditioner or hair dryer.
9. No utensils in the room.
Don’t make the mistake of staying here! You won’t be able to sleep at all.

Walls are paper thin. Stayed here with my kids and had to turn up the tv to drown out the neighbors. Our room smelled. Seriously out of date. Spend more and stay down the street.

I stayed here for work for 2 days. Only chose it because the Hampton that I normally stay at was not available as a proffered hotel through my company’s travel site anymore.
The only redeeming quality was the front desk. Everyone was super friendly and helpful. They printed my boarding passes for me since they have no business center.
There was no pool or gym. Only 1 elevator. The rooms in my floor all show non smoking but someone open their door as I walked by and all I could smell was smoke and booze.
My room was just ok. Looks like it hasn’t been updated in awhile or they just cheeped out. The bedspread had a strange stain on it. The towels were small and rough. I thought the bed was fine although they had no Kings only a Queen.
The location was convenient and there were plenty of stores near by.
I asked if I could check out at 4:45am and get a receipt, but they said not until 7am. But said they would emails it to me. I didn’t get one, so I will now have to call.
The lack of amenities is why I gave it a 1 start.

Hmm I’m not sure what to say about this hotel. I didn’t have a good nor bad experience. The hotel is very secluded, especially at night. The building is pretty big and looks nice on the outside. My room was good, the only issue was that my pillow stunk. It smelled like a hard working sweaty man fell asleep on it! The 3 sleeping pillows just had a strange Oder. Other than that I didn’t have any problems. Also, the walls are kinda thin, I could hear someone coughing in the morning.

The price of this hotel is good but whoa, I don’t think we will stay here again.
You actually get one bar of soap. That’s it… One bar of soap. NOTHING else. The kitchen has no utensils and you have to ask for each individual thing.
The walls are very thin. we heard our neighbor dropping the F-​bomb just about every 5 minutes until it was time for him to sleep. Then, we were serenaded by his wonderful rhythmic snoring. The walls must be made out of paper!
The very worst part of our stay was the sticky toilet seat and the sticky floors and carpet. I dont even want to let my mind go to, «what was on those floors to make them so sticky/»

This was the weirdest hotel we have ever stayed at. We checked in and they charged the full amount of the stay to my card immediately. The gave us keys and we went off to our room. Our room had the normal room things, but not hotel room things. No coffee pot, no shampoos, no little book telling about restaurants in the area. All things I like about hotels.
We were also informed that we would have no room service, ie no one would come make the bed. What kind of hotel doesnt make your bed every day! Especially since we were staying 4 nights!
Our bed was super hard, neither of us slept well. We could hear the toilets and showers of the rooms on either side of us when ever they were used.
So we checked out after the first night and found something a bit more normal.
There were also dirty towels in our bathroom… Eww.
Update. Before we left I checked around to make sure we didn’t forget anything and there was food under the bed!
But when we talked to the manager he have us a refund and told us if we come back he will personally inspect our room before we stay. That was really nice. So up to two stars from one. :-)

NOT A PLACE TO STAY! This place has bed bugs! The other guests appear to be less than desirable company. A child smoking by the main entrance, then entered as a guest… people coming in and out in the wee hours. This place has none of the common amenities one expects from a hotel (no ice etc.). On line price listed as less than price quoted when I arrived. Not terribly expensive but with bed bugs, not worth the price! The two individuals behind the desk did not have professional demeanor. More hotels of higher quality and similar price are a mile or two north.

This hotel ranks below a 1 star. If I could give it none, I would. After confirming our reservation the day before arrival we drove 5 hours from home, after work, only to find out they gave our room to someone else. 1 — the kid at the counter said he tried to run my card and it declined. 2 — he said he tried to call me (then gave a bogus number) only later to admit that he was lying. 3 — they gave us a smoking room (when I confirmed reservation on a non-​smoking room the day before). 4 — they tried to give a room that someone else in our party had reserved. 5 — he ended up giving us different room that smelled like someone had chain smoked in the room for years. 6 — that room ended up being a room that was reserved by someone else in our party. 7 — he was told at 8 pm that we would be in late because the pass had been closed for blasting.
The next day when trying to get a permanent room, the manager (Charles) refused to admit wrong and tried to blame it on me that we «got in too late to expect them to save the room» and we «gave him a card that was declined».
In my opinion, if he had difficulty running my card — all he had to do was CALL ME! There was nothing wrong with my account, but my credit union had sent a new card. I’ve never had a hotel run my card before my stay was over, so I didn’t think about updating that information. We’ve travelled all over the northwest for basketball, softball, and baseball tournaments and NEVER had service like this.
Now, I’m sitting on hold at 800-​EXT-​STAY and there is a 60 minute WAIT TIME?!? What a joke! Did I mention that the 3^rd floor hallway smells like pot? Terrible!

Room was clean and comfortable. That is all that can be said. Continental breakfast consisted of coffee, apples, packaged muffins, instant oatmeal, and granola bars. There is no housekeeping service when you are in the room. Rooms are not cleaned daily, a change of towels must be requested, and the kitchen is inadequate. There are 2 pans provided, utensils for two, but no cooking tools other then a spatula. No paper towels, no bowls, no cleaning supplies other then a kitchen towel, and only a foil package of dish soap. The hallways smell of what ever is being cooked in the rooms due to a poor ventilation hood. Tried cooking a couple of eggs and sausage and it set the smoke alarm off– and no I did not burn the breakfast.
The price not much different then other hotels with a functional kitchen, housekeeping, and a breakfast that includes a variety of fruits, juices, waffles, cereals with milk, eggs, sausage, and a variety of pastries and breads. Front office staff friendly and room assigned well but not well informed. A poster on the counter displays a rewards program but the staff knew nothing about how the program functions. Also asked the next day, a different person, where lighthouse and ferry docked in the city. He said he was not from the area and could not help.
Would not stay here again.

I have stayed in Four Seasons, Ritz Carlton’s, and other five star hotels. I know this is not one of those. For the money, however, this is a 5 star place in my mind. It is clean, comfortable, and an absolute bargain. Bring your own shampoo!

I have mixed reviews about this hotel. First off the good: the price was fantastic especially compared to the other hotels in mukilteo. The beds were firm but not to uncomfortable, I slept great for the nights I was there, the location is great you can walk to the store, frozen yogurt and restaurants in like one minute, which is fantastic if you have been in the car awhile, it’s super close to seattle too. Now the bad: the walls were thin and you could hear your neighbors watching TV, you can also smell whatever anyone is cooking, the breakfast was kinda lame it was grab and go and closed at nine, but the coffee was great, and last some of the staff were pretty rude, but others were helpful, if I ever end up
In mukilteo I would probably stay again.

I don’t understand the 2 negative reviews. This is not a 5 star hotel BUT this place is very clean, has good customer service, and is cheap!!! This place was only 10 dollars more than a motel 6 and I tell you what… I would MUCH rather stay here. Again this place is not a 5 star hotel but it has a kitchen and once again CLEAN! I HATE hotels that are gross and dirty. I loved the price of this place and it isn’t in a bad area. I felt safe parking my car here.

stay here if you do not mind cold showers and beds infested with fleas. room prices are at the top end for this quality hotel. the location is good. the hotel manager lacks customer service know how and does not follow through on any request. the infrastructure needs work but there are not any maintenance people on staff.

If you’re looking for a cheap place to stay to save a few bucks, this is it; however if you plan on staying in the room for long then keep searching. The bed is extremely hard and uncomfortable (about like sleeping on the floor). The TV is a 19″ tube at eye level, so if you’re laying in bed, you’ll surely get a neck-​ache and a headache from squinting to see the tiny TV. Oh yeah, and a backache from the hard as a rock bed.

Here’s the deal: I made a killing on this room using
. Will I stay there again? Probably not. The bed is super duper hard (if you like that kind of thing) and the vents in the room allow you to smell everything (read: rotten fish) that the neighbors next door are cooking.
The room was clean, the cable was free, and the service was fantastic. Both ladies at the front desk were exceptionally helpful and friendly. Mukilteo is a nice little town, a quick drive from Seattle, and a hop away from a ferry :)