I REALLY wish I would have read the reviews before I dropped my stuff off. I dropped off 6 ties and one of them was ripped and torn apart and my other ones look a mess. I agree with the other reviews, if I could give them zero stars, I would! Please do not bring your clothes here!!!
Steve W.
Rating des Ortes: 1 Hammond, IN
As a first time customer, I was certain they would do a good job with my dry cleaning. I had $ 100.00 dollars worth of items to be cleaned. One of which was a beautiful«BLUE» sweater. I went to wear it several weeks later and realized that it wasn’t blue anymore. It was black now, and had some streaks in it. I asked my wife to double check just to make sure I wasn’t loosing my mind. They apparently screwed it up and dyed it, only they dyed it the wrong color. It was a gift from my mother and my favorite. I’m extremely upset at the disregard they showed by trying to cover it up first of all, instead of being honest. Secondly by just saying the heck with it, just dye it black, and maybe he won’t know. Either way, it’s dishonest and low to do either, and think I wouldn’t notice. I will NEVER go there, nor will I recommend them. Shame on you. My star rating is a minus please note.
Laura G.
Rating des Ortes: 1 Chicago, IL
Service is good… BUT… They ruined 3 dresses … took the pleating out of one, completely damaged the fabric of another & destroyed the fringe of the 3rd. Also dropped off a white blazer… and the grime(from regular wear) on the edges of the sleeves & the color were still there when I picked it up… so not very meticulous… they took it in to clean it for free They did partially reimburse me for the 3 dresses with out any hesitation… however they were pretty amazing dresses and I can’t get them back :( Service only counts for so much when you destroy people clothing. womp womp
Franscesca L.
Rating des Ortes: 5 Chicago, IL
Not a bad dry cleaners with great turn around time. Extra bonus is the employee Liz who is so nice and lovely to deal with.
Manal K.
Rating des Ortes: 1 Munster, IN
If I could this place a zero I would. I dropped off 10 items on Saturday 3⁄9 at 7 in the morning. I went to pick up my items at 5pm and they lost my vest! I was very angry leaving this place, but thought it was a mistake and they would call me as soon as the locate it. I went through my other items, and they destroyed my dress pants! I am so furious right now, two items the same day. One lost and the other ripped in a way that I dont even understand how they could do it. This place truly sucks. I would not recommend this place to anyone. Yes they are cheap, but if your clothes are going to get lost and destroyed, NOTWORTHIT.
Rebecca R.
Rating des Ortes: 5 Griffith, IN
I don’t know about shirts, but I have taken musty old suitcoats and blazers that I sell online, and for $ 2.50 they come out looking and smelling fresh and clean, my customers are THRILLED to pay more for ready-to-wear dry cleaned vintage items, and we are all very happy campers!
Wesley H.
Rating des Ortes: 3 Ozawkie, KS
This is a ‘no-frills’ dry cleaning approach,(Except for the starbucks coffee they serve for free.) They don’t clean speciality garments, yet they have an in by 10am out by 5pm turn around time… which I find extremely useful. They charge the same price for an item if you need it same day or the next day or next week. I’ve found it save me a lot of $$ They are cash only… pay up front.
Jim M.
Rating des Ortes: 1 Merrillville, IN
One star for the price. If I could go zero, I would. This is something I though of for a long time, what to rate it. 5 shirts under 6 bucks is a good deal. So I thought. I dropped off my shirts, cleaned, pressed, starch medium. Now, they might not do starch, I would guess they don’t because there was no starch on my shirt. If they don’t do it, I’d figure the young lady who waited on me would have mentioned it. Nope. You pay first, no biggie, I got cash! Pick up in a few days, sure. I go back, pick up, come home. I had shirts already clean, so I didn’t open the shirts until I needed them. Today. They smelled. Bad. No crease, no press, again, no starch. They smelled like B.O. mixed with two week old salad mix. I don’t think they did any work to them, except to put a tag on the bottom button hole and hang them up. Very disappointed, I figured I’d just chalk it up to you get what you pay for, and I’ll go to my local cleaner, sure it’s 6 shirts for 11 bucks, but I know they’ll be clean and pressed and starched. It reminds me of a joke from Annie Hall: «There’s an old joke — um… two elderly women are at a Catskill mountain resort, and one of ‘em says, ‘Boy, the food at this place is really terrible.’ The other one says, ‘Yeah, I know; and such small portions.’