Jack In the Box

Stopped for breakfast this morning. NO ONE was in line and only 2 cars in the parking lot. so thought, it would be a quick stop. I ordered. and was at the window quickly, paid. my receipt said 7:26a.m I waited and waited (remember, noo line at all) I ordered a breakfast combo and the 2 for $ 4 croissants (easy order, no special directions) at 7:36, 10 minutes later. i see no one in side. so I knock on he window. the cashier came from around the corner, I asked for a refund, she said «we are working on it» I responded. Its been 10 minutes since i paid and no one is in line, I need to get my child to school, please just refund it. she said nothing, a man comes from around the corner, takes my card, refunds it. I ask for a receipt. he said, he has to keep the receipt but did show it to me. they didn’t say they were sorry, or offer any apologies. so no breakfast and a waste of 15 minutes (when you count, ordering, paying, waiting and then the refund) on a busy morning trying to get my child to school. SUPER DISSAPOINTED!!!

I get off late at night, and come here to get their rice and chicken. Almost every time I come here past 5:00 pm, they say they are out. Today I was off work and came here at 1:50 pm. I waited in line at the drive through until 2:10 to receive my food. (That’s 20 minutes.) I was so excited to eat the rice and chicken that I had wanted forever. When I finally got home to open my food my rice was hardly cooked at all. I was so upset. I drove back to the store, went inside and a girl with really nasty hygiene was at the register. I told her what was going on and she said «well what do you want?» I said «just a cheeseburger and fries I guess, no mayo please.» She took the food from me, and set it down I front of her manager… Right beside Someone else’s food! (Health code violation.) then the manager threw it in the trash and continued making that persons food without washing hands or changing her gloves. (Health code violation.) shortly after the girl came back and handed me the bag and said «sorry.» Then I got back in my car and behold there was a cheeseburger covered in mayo… Which I’m allergic to.
Short story is that this jack in the box has horrible customer service, doesn’t listen to orders, and obviously doesn’t care about health code.