24-7 Plumbing And Drain

Pat came out to fix a leaking faucet and gas line in the fireplace, and he did a great job. Work was top quality and he was a very nice guy. We will definitely use their services again if needed.

Beware!!! This company Donny, charged me $ 500.00 for a repair that broke soon after. I called him and left messages for 3 days and he would not call me back.
I had to hire another plumber on Memorial Day weekend to fix the job properly. Upon reviewing «the faulty repair» we noticed Donny used the old parts and charged me for new ones. The work looked like it was done by a child. Stay away.

Found this company on Unilocal and we were very satisfied with the outcome. Donny came same day of the call in. He was very professional and upfront. He did a great job fixing our shower and gave us a reasonable price. We will definitely keep his name and number for any future plumbing issues (hopefully we won’t have any though).

Donny and Pat came out quickly. Assessed the issue, didn’t make fun of me for making the problem worse before I decided to call a plumber, and recommended the best course of action. Great price, great service. Highly recommended! Thanks Donny and Pat.

Our water heater leaked and we had a service company come out called emergency plumbing. They said yes indeed your hot water heater needs to be replaced and your insurance will cover the tank and the installation but the modifications are going to be $ 545 in addition. ²⁴⁄₇ came out and told us that those modifications we’re actually part of the normal installation. Donnie Woodruff quoted us a price and it was excellent. The very next morning and he was here with our new water heater made in America. The installation went smoothly and professionally. Donnie was true to his word and did a fine job. We would recommend him to anyone.

Donny came out right away to fix our pipe that was leaking. Very professional, did a great job. Referred us to an excellent restoration company (5 Star Restoration). He responded quickly and took care of our water problem. He explained everything that he was doing.
I will use them again in the future.

Donny was great professional and reliable. Great customer care and it was nice that he took the extra time to explain what he was doing. I highly recommend them and give them two thumbs up!!!

Had a toilet emergency on a Friday evening and within a half hour Donnie from 24 – 7 Plumbing arrived and resolved our issue at an affordable price. Thank you Thank you Donnie. Your service was excellent.

After F*****g up my house and forcing me to call roto rooters and a sanitization company to clean my house. I was forced to leave my house for two days and this company said they would send a gift card for my inconvenience but that never happened. Can’t even plumb a toilet or keep their word. Save your money and time and be safe. Trust Roto Rooters, they fixed my problem in 15 minutes and came to the conclusion that this company did not go the 100 ft into my mainline. They lies. The problem was only 50 ft in. You people have no integrity. Shame on you

We recently moved here and I needed to have my water pressure regulator replaced and had estimates from 4 plumbing companies. Pat Nugent came to my house and not only was his estimate the lowest but it even included hooking up a water hose to my refrigerator and installing a pump to make the hot water flow through faster! He even caulked our showers BEFORE I even hired 24 – 7 Plumbing to do the job… I will definitely be calling them for any future plumbing issues that arise.

Pat is awesome! He works quickly, but pays close attention to detail. We had him install a new vanity in our bathroom and he did a great job! The price was fair and it turned out great! We will continue to use ²⁴⁄₇ Plumbing and Drain.

I called this place to have my hot water heater inspected, and ultimately requested a replacement.
The only reason this is getting 2 stars is because Pat (the guy who actually did the work) was very nice and even took the time to come out before work to take a quick look at my water heater at first.
Now for everything else that happened. I called Pat back after he mentioned payment plans. He said he would have his boss call me back. At that time he made an appointment with me for 9am the next morning. Nobody called me back that day. The next day when I was waiting for Pat to show up, I get a call around 9:17 telling me that he and his boss weren’t sure that I wanted to keep my appointment because apparently the payment plans are only when dealing with insurance. So rather than calling me and getting this information (as I was told would happen) they booked over my agreed upon time. On this call, Pat told me he would be out to my place around 2pm– which I agreed to. He also told me that he would take 50.00 off of my bill due to the inconvenience (since I would now be missing work for this).
Around 2:30pm, I called Pat back because it was 30 min past my appointment time. He said that he meant to call me, but he was stuck on another job and wouldn’t be out to my place until 6pm. I understand that jobs run past their normal times, and sometimes unexpected problems arise (in this case it was water damage that was unbeknownst to him before he started the job). However, I am rather upset that it took ME calling HIM 30 min AFTER he said he would be at my home to get this information. Again, however, needing this work done, I agreed to see him at 6pm.
So, he calls me again around 6:05 to tell me that he’s about 20 – 30 min out. Around 7:15, he finally arrives. Once he was here the work was done quickly and cleanly. Then it came time to pay the bill. Now (and not before doing the work) Pat tells me that his boss told him that he can’t discount the 50.00 he offered earlier. I was just tired at this time and paid the money. I honestly don’t have anything against Pat; however, employees should be trained not to make promises that they can’t keep.
In review:
Pat was clean, efficient, and polite.
I ended up with an appointment 10 hrs later than originally promised.
I was promised a 50.00 discount then told that it couldn’t be done at the time of payment.
UPDATE: I’m adding 1 star to the review (for a total of 3). Here’s why: I received a call this morning from Donnie who I am assuming was the elusive «boss» during this entire exchange. He apologized for all of the hassle that I went through yesterday and at the very least acknowledged his mistakes. Recognizing that I had been promised the 50.00 discount before he denied it (he said that he wasn’t aware I had already been told about it) he decided to refund 75.00 back to my account for all of the trouble.

Reputable, knowledgeable, honest, highly skilled, communicative, and reasonably priced, what else could one ask for? Had 3 toilets replaced and completed in a very short amount of time. One of the valves and supply line had a slow drip and required replacement, which was addressed the very next day. Bar none, excellent service from start to finish. Definitely my go-​to guys for any unforeseen (and foreseen) plumbing issues in the future.

Pat and his assistant did a great job fixing our gas leak. It was done the same day they came out to check it. Will use them again !

The problem itself was fixed under 15 minutes. Donny was very professional and extremely knowledgeable I will definitely use this service again and the great part is that it is sponsoring the local businesses!

While I don’t want to jinx myself as the water has only been back on about an hour — I’ve got to say I was really quite impressed. I called 24 – 7 with the worry that I had sprung a main line water leak underneath my fake grass lawn and would they be able to protect it since you can’t just stick a shovel in it. The woman at the office actually said she had to call the owner but they ended up sending Patrick out to help me.
Patrick did a wonderful job, going out of his way to try and protect my pricey lawn and, when there was no other choice but to take it up, he managed to put it back together looking like he’d never touched it.
In spite of the heat and the hardness of the ground he simply took care of it and managed to fix the leak, which turned out to be a hair line fracture in a repair that had been done prior (by a different company). He also went out of his way to use a stronger fix so it wouldn’t repeat the problem.
The pricing felt more than fair for all his labor. Though it was a very nice bargaining sort of price tag. The company did not give me an estimate upfront so he just straight out asked me if I felt what he thought the price should be was fair. And I’m pretty sure it was about what the previous fix had cost me to within maybe $ 20 or so. So it felt like he knew his business end as well.
I’m not only satisfied, I’m keeping his card so I can ask for him specifically for the next plumbing job I need. I figure if he can get through that, nothing else should faze him much.

Terrible service and dishonest. Paid Donnie to install a tankless water heater after my old tank water heater burst and flooded my garage. I paid a lot more for switching to the tank less water heater which he informed me he had researched with the manufacturer that it was compatible with my home’s plumbing system. After the install i noticed the next morning that it was taking 5 minutes just to get hot water to my shower. I contacted 24 – 7 Plumbing and Drain and Donnie came out a few days later to tell me that the way my home’s plumbing pipes were designed that was going to be the end result. He then contacted the tankless water heater manufacturer and came back with a solution. He informed me that a resurculation pump with a thermastat was need to circulate the existing cold water out of the pipes back to the water heater to avoid the lengthy period of time it was taking to get hot water. Well $ 900.00 later after spending $ 1,800.00 previously was hard to swallow but he convinced me that this was the answer. Well after the second install it still did not solve the problem but did lessen the time to get the hot water down to 2 minutes instead of 5 minutes. I contacted 24 – 7 Plumbing again to fix the system but he refused to deal with the problem stating it was the home builders faulty plumbing design of my home and he could no longer help me. Buyers beware of this company!

Donnie reached out to me after he noticed my Unilocal posting. He explained that his answering service misplaced my message and he was very apologetic. He scheduled an appointment to come out and repair the leaking shower stall and the sprinklers. He sounds like a responsible business owner and I will definitely call him for my next project.

I had a water heater that needed replacement due to a leak. I needed a Saturday appointment and called a number of plumbers. Donnie was able to meet on a Saturday and gave me a fixed price. Other quotes were higher by 30%. He also saw the water heater was under warranty. He called the manufacturer and found we had a $ 300 warranty rebate. That saved us!
His work was thorough and complete. He also identified another pipe leak we were unaware of. I would recommend ²⁴⁄₇ plumbing for anyone looking for good honest service.

Called and set up for service and was told the tech will be out today. Seven hours af waiting at home I called back to double check on time and was first told that I did not talk to them. I explained that I hit redial from the morning call so then I get a bogus excuse that the message was lost. Then I get some sorry excuse that they cannot come out and do the job. A total waste of a day to hear sorry excuses.