A Better Locksmith

Once again, Paul came to my rescue! I had a vacant real estate listing that someone had taken the keys out of the lock box and made them selves «at home». Paul came out on short notice, changed out the locks, at a very reasonable price. Thank you Paul for helping make a difficult situation a bit easier!

Made an appointment on a Saturday morning. Paul rang the bell, rarely said anything, had the expression on his face like he didn’t wanna be there. If I could read his mind, he was probably thinking «What the hell am I doing here on a Saturday morning?!» As a new customer, I guess I thought companies would make an effort to try and gain your business for referrals or future service needs by providing professionalism and courtesy/​friendliness, but I did not get that from Paul at all; I got the opposite instead. He made $ 75 for literally a 10-​minute job and he had a stink face? Hmm! It wasn’t even that early on a Saturday, the appointment was at 9:30am! As a matter of fact, he charged me extra on the travel fee from the original amount he told me, it was only $ 5 more so I didn’t say anything but paid promptly. Also, I had asked him how I could redeem the Unilocal promo/​coupon that was advertised for his business, he said I needed to print it. I asked if I could just redeem it thru the app, he said it needed to be printed. After he had left, I checked the website and saw that the promo/​coupon on Unilocal was actually redeemable by printing it or using the app. Not sure why he needed a printed copy when I could’ve just redeemed it using the app (my printer was low on ink), when I didn’t even get a printed copy of my receipt because he was using one of those mobile app Square credit card thing to charge for the service. My main concern was his customer service, not the $ 5 extra I was charged or the coupon I had to print out. Customer service is HUGE and it goes a long way. #wordofmouth

Paul made it out to a very short notice service request for me. Prompt, professional and courteous. Best pricing and very convenient online payment options. I’m looking forward to having Paul help out on the next one.

Paul and his team at A Better Locksmith were extremely responsive and professional this evening when I had a minor emergency requiring a rekey of my commercial office location. He got the job done and put my mind at ease. I highly recommend Paul and his company to everyone!

Paul just changed my toolbox locks on my work truck. Huge relief! Pricing was upfront and the install was quick and easy. Really nice guy, would definitely recommend Paul!

I called A Better Locksmith after hours with an urgent need. Paul called me back within minutes and arrived at my home in less than 30 minutes. He was very helpful, quick and fair pricing. Especially for an after hours call. Will definitely use A Better Locksmith again. Highly recommend!

I called Paul on Wednesday, he gave me an appointment for Friday. He didn’t give a «3 hour window» like his competitors do, he gave me a time and showed up at that time! He got the job done in a timely manner and charged a fair price. Doesn’t get any better than that!

Paul is great. I’ve used A Better Locksmith 4 or 5 times now. Every time is quick and professional. I’ve never compared his prices to anyone else because his fees seem very reasonable. I refer him to anyone who asks and I will continue to use him. Thanks, Paul!
(By the way — he’s licensed and insured, too!)

Have utilized Paul’s services twice and both have been prompt, courteous and quick work. Paul aims to please and is a no nonsense and gets right to business to be respectful of your time. Keep up the high standard of service Paul.

Called on a Saturday to get my new place re keyed, they had someone out that day by noon! Excellent service!

Paul (a Better Locksmith) has been to my two locations numerous times. Every time it’s on super short notice but he always makes it! He has changed my locks probably about five times! He’s always super courteous and professional and doesn’t overcharge me, he gives the best deals in the valley. I will keep using him, since I get my locks changed so much being a business owner, and I would recommend him to anyone who needs a great locksmith! He literally has a shop in his van so he can do anything on the spot. Thanks Paul!

Paul did a wonderful job at rekeying our new home! He was the cheapest around, and gave quality results! When you call him, he answers right away, and if not, he always calls back in a reasonable time frame. I will definitely use him again when/​if I need to!

In addition to being cheaper than the other 2 locksmiths I called, Paul was more knowledgeable and professional. I would recommend him to anyone needing locksmith services.

Paul came on time, super professional, fixed our front door perfectly. What else is the to say! Highly recommended

Wow this guy is awesome. Made one call, he answered right away and said he could fit me in ASAP. I drove up from San Diego too. This is how everyone should do business. Use A better locksmith when ever you can, Great job!!!

While Paul is driving home to his family he deserves this review without delay!!!
On a Sunday I locked my keys in my house as I went through the garage. An idiot mistake to be sure. After calling two dozen lock smiths I finally got a hold of Paul. He came to rescue my family and I as we were locked out. Paul came right after church and was so professional and courteous. He said it would be $ 79 to open my lock even on a Sunday. I gave him a $ 100 Bill for his fast response time and incredible service.
Paul a sincere thank you from my family and I. Thank you for not price gouging me like the A and F guy trying to charge $ 250!!! What scammers.
Paul, much love, your running a great business and deserve all the kudos in the world.

He’s a young kid who knows his stuff, but he has a LOT to learn about treating people with respect.

I came by to get my keys duplicated for my renters. Very quick service and inexpensive, $ 8+ for four keys.
Guy who worked on my keys is a Pro and courteous. I would do business with them again.

I gave Paul a call on Sunday morning, after my girlfriend locked us out of the house. He immediate headed over, right after church. He was very accurate about the wait time, which I appreciate. Overall took him 30 second to let me in, and he text/​emailed my receipt, right on the spot. I like the idea that he is paperless.
Overall Very Prompt, Very Polite, Great Service

Great service!
When we bought our home 2 years ago it did not include a key for the mailbox. Paul met me at the group of neighborhood mailboxes and set us up with a new lock and 3 keys for a very reasonable price.
More recently I had the front door knob literally fall off. After trying unsucessfully to put it back together I called Paul and set up an appointment for the next day. After seeing the door hardware he told me that the hardware I had bought for him to put on wouldn’t work for our door. He then did a wonderful of job of putting our broken entry door hardware back together and made it work better then it ever had. Since I loved the look of our original hardware I was very happy that he was able to repair it.
What t I really appreciated about his service is that he called to let me know he was running about 20mins behind, and he was very clear and upfront about pricing, which is very reasonable. He actually saved me $$ as I can now return the entry door hardware that wasn’t needed.
Highly recommended!