AutoZone

The customer service I received from Ryan C. was above and beyond is the very definition of exceptional. I drove to Murrieta from San Diego and as I was leaving, I noticed I had a nail in my tire. I came into the store not knowing where to start and Ryan took the time to help me find what I need and get me relief for my car until I can get to a tire store in the morning. Thank you for your excellent customer service, it is so very much appreciated!

Went to AutoZone for a lug had a new lug didn’t know enough to find the part made no effort really disappointed with service

The employees had poor knowledge at this location. They could try to be a little more helpful for the customer. Now I’m stuck without break lights for another day! Wow.

Order your stuff off the Internet it will get there faster nobody in that store wants to ring anybody up terrible customer service
I spent 10 minutes in line waiting for someone to come up front four other people were in line with me one guy was out front working on a car three more oin the back huddled around a computer nobody came up and even addressed us

Very helpful staff came in for a fuse and they lent Me some players to find the burnt fuse in and out just like that

The clerk was very helpful and most of all very patient. I wasn’t sure what i needed and he walked me through the steps gracefully

SO RUDE! I came in to exchange brake pads that were purchased at a different location. Instead of taking care of me, the sales man talked to me as if i was stupid and asked me «So what is your story again?» Any question I asked was met with an attitude and an eye roll. I left that location and drove to the next AutoZone about 10 miles away and they were amazing and helpful! Go the extra mile and avoid this location. I was very upset with the service i received. No one deserves that type of treatment.

I’m not happy with how this place handled my order for brake pads. I couldn’t drive far to get them since my car was out of order so they said they could have them delivered to their store by the next day from 11 – 12 and that they would call me. I called at 1130. Nothing yet they said check back at 1. I called at 2pm. not in so check back at 4. Called at 445 they said the shipment was running late and they would call me. I called them at seven because I was afraid they would close and wanted enough time to drive to where they did have them. They of course said they weren’t in but they could be in tomorrow at noon. Not once did someone apologize. The manager never came on the phone to talk to me even though I heard him talking in the background to whoever I was on the phone with. I ended up having to drive to the one off 79 during traffic hour. It doesn’t seem like they cared much or ever followed up on my order.

Everytime i come to this store. i am treated so well! They are helpful and knowledgeable. Today, the associate Anthony, actually came to my car and replaced my wipwr blades for me! He was terrific. Cant say enough good things about the quality of the service i consistently receive when i come there. Well done!

Jesus was he’s name! I need to change my rear signal light and I just took a replacement just by looking! But when I was about to pay my purchase he just automatically check my bulb and ask my car references !!! Without that kinda service you will go back all the time and you get the right product for your vehicle.

Went in for a quick purchase. In and out. Friendly service.

This location of Autozone is always really busy. Or at least it is when ever I go in. They dont seem to have enough staff. Yet the crazy opart is their staff is super knowledgable and very helpful when you get to talk with them. I have used them for help on new brake pads for my Lexus and new rotors.
I had replaced my pads before but never my rotors. They gave me the confidence I needed to do it. They also told me they offered a lifetime warranty on my brake pads. This was very helpful since I had purchased my last set from them. They told me if I would just replace them with the ones I purchased and bring them back in they would refund my purchase price.
I thought that was real cool because they did not have to say that. The only issue I have ever had with them is how long it takes to get help when I go in there. It is always at least a 5 to 7 minute wait.
I guess they make up for it in customer service. When you actually get to talk to someone.

Hey we all know you should really only go here in an emergency or to purchase small items such as fuses. Other than that you should probably keep it moving. A portable gas tank here was priced higher than Walmart! I’m not sure if Pep Boys is any better. Just be prepared and don’t end up paying for it later. The staff thus far has been nice to me. I’ll give them that.

Largest AutoZone in the area. Came in the other day to purchase a ratchet extension. They had what I was looking for, but I’m not too sure if the price I paid was legit. It seemed a little on the high side, especially when they were selling single ratchets for a few dollars less.
Feel free to take your used oil here for recycling, but call ahead to make sure that there’s plenty of room in the barrel. This AutoZone is also located in a high traffic area so make sure to turn your head when you’re reversing out of that parking spot.
Get in the zone…