Bear Valley Muffler & Auto

I have a 2007 Saturn Vue with 230,000 miles that all of a sudden was running terrible. Took it in and seen Nick the owner and his crew test drove the VUE and they were able to diagnose a timing chain problem plus an exhaust manifold that was bad. They now have my VUE running like new. This shop is outstanding with their work and they only fix what is needed not like the big shops that just look for problems. I highly recommend this shop!

I would never take my car anywhere else if I had a major repair job to do. These guys are as honest as it gets.

DO NOT TAKE YOUR CARS TO THEM!! Absolute Crooks! I had them do work on our trucks for several years. They also took care of my Jaguar. My final straw with them was their «diagnosis» of a bad alternator which ended with me actually only needing a new battery. Story goes as follows: My car was towed to them on two separate occasions: first time, the car was dead AAA came & picked up. The owner calls me and explains how they’ve done all these tests on my car & it needs a new alternator. So $ 700+ later I have a new alternator. I drive my car home. Next morning car is dead, I have AAA pick it up again. AAA guy warns me since he was the one that picked the car up a week earlier that he thought my car only needed a new battery. He also recommended (Sterling Auto– my new mechanic & great service) but at the time I stuck by Bear Valley. My car gets towed back to Bear Valley & low and behold it needs a new battery which magically costs over $ 300… Are you serious? I called and asked what kind of battery they were putting in my car. I looked up the same battery where Bear Valley purchased my battery and guess what. It cost $ 119. I understand markup but this is ridiculous and at this point I was beyond suspicious. When I questioned the owners son he got indignant with me. I asked for my old alternator and he told me I couldn’t have it. When I picked up my car, I requested the alternator again and told him my husband wanted to see it. I then took the alternator to Kragen and had it bench tested. Kragen certified that there was nothing wrong with the alternator. When I called Bear Valley back with my info. that nothing was wrong with my alternator & that I wanted my $ 700+ back they wouldn’t do anything to make it right. They informed me «they» would switch the alternators out for me. Like I could trust them. They lied to me multiple times and flat stole from me! $ 1000 later all my car needed was a battery…

To the asshole owner at Bear Valley Muffler who blocked all the cars in the parking lot for no reason and then came within a foot of almost hitting my daughter while revving your engine… When I approached him and told him that he needs to be more careful and keep a closer eye out since he works next to a cheer gym, his response was «I don’t need to do anything!» I’m sorry but pedestrians have the right of way and she stopped and looked left right left and was in full view. Bottom line is if you hit someone especially a child because you were being careless, you are going to jail!
You better believe that I am going to blast your ass and report you for what you did this morning!

This place is a quality act. Dennis and Nick installed an axleback exhaust on my Mustang GT for me… Although it was a small job, it was completed in a very timely matter with extreme attention to detail, with reasonable rates to top it off. Really doesn’t get much better, there aren’t many shops out there like this one!

Best auto shop around! We have been taking our cars here for years and have referred a bunch of friends! Chad, Dennis, and Nick are all great stand up guys!

Been going here for years as well as my parents and my inlaws. These guys are the ones you can trust. Great service

Dennis and his son are great people. Personal home town touch. Great service. Knowledgable staff. Thanks

I was looking for a mechanic I could trust some years ago (maybe 10 years or more?). I got referred to Dennis and he has taken care of my cars since. I drive a lot for work anywhere between 25−40k every year. Dennis and his team have done a great job over the years and I would recommend everyone to trust Bear Valley with their vehicles as I have done. I have never walked away disappointed and don’t think I ever will. This is a solid company with a solid owner in an industry that attracts less than solid people. If you want your vehicle repaired or serviced right — go see Dennis and Bear Valley.

I took my truck in to have some work done and it was ready early. Price was what was quoted when I dropped it off. I would definitely recommend this place to anyone.