Brunswick Zone Cal Oaks Bowl

***Dave the manager and his employee Monique are so thoughtful, professional and kind.***I had my son’s 13^th birthday party at this location on Sat. 5÷14÷2016 for 3 hours cosmic bowl. We had a lot of fun! :-)
«!»: I’ll admit that their online scheduling for parties require an update because they initially get started with phone calls and not emails – even though you are required to first register online. So until you actually speak with someone at CORPORATE office BY PHONE in Orange County THEN you get a «real valid party reservation». AGAIN do not mistake the first «online» registration completion as a confirmation until you speak via phone with a real person at their corporate office. Also, all the party planning is done by corporate office whom communicate directly to the requested bowling location & staff. The staff at your desired location can’t do anything until they get the order from corporate level. Anyways, Sarah at corporate office saved me from a potential party cancelation disaster just in time. My original party date of Friday the 13^th which was not in fact available yet I was expecting a return email not a phone call from some long distance phone number. I listened to my missed call – an obscure voicemail from them just in time. When I called corporate I was very upset because the online registration was misleading. Although Sarah took the initiative and helped me fix the problem via phone and emailed me as well, I complained to the first lady on the phone for quite awhile before Sarah. Nevertheless, I have to praise Sarah’s problem solving skills. I really ended up appreciating her. ***Parties for the new big «13» teenagers are a big deal. It’s tough to find ways to entertain a crowd of «tweenies» and have a good participation turnout. If you plan to have a party for your kid then I recommend this location especially for no younger than age 12 or 13. Why? Well tweenies usually buy smaller gifts with gift cards or cash in a card and that helps with the space needed, easier cleanup, et cetera. Bowling takes some body strength and skill. Tweenies like to roam the arcades as well. Everyone has youthful teen bowling party memories – the funnest memories!
***Be sure to have extra money for more pizza and arcade tokens depending on what «party package» you purchase. *Cakes are not included in any party package!* Bring an automatic candle lighter of your own (regular cake as well as ice cream cake are accommodated just bring extra utensils and bowls/​plates/​napkins for «eating cake») if you plan on lighting candles. Really the party packages just guarantees you a pizza or two with eating utensils, a few pitchers of beverages (or more when needed requested) and a NICE employee to help entertain the whole time.
*****YES, five stars!!! The Brunswick Cal Oaks Bowling staff sincerely will do their best to create a fun and entertaining atmosphere for your party!!! Support your local businesses!

Went to the bowling alley recently… I’ve been coming here every once in a while since I was a kid! And my boyfriend and I got some drinks from their bar and THE nicest and coolest bartender helped us. Her name was Stephanie and she was HILARIOUS! Def made the night, thanks girl!

Every single time we come here they never have lanes open. Their scheduling system sucks because their schedule online for open bowling is wrong and so is the schedule they give out. We waited almost two and a half hours there when they said it would be thirty minutes.

Been here a couple times but this last time was AWESOME!!! Chilled at the bar and Stephanie was amazing!!! She handled the entire place by herself, and didn’t even break sweat! She made our night… Totally forgot we went to bowl! Played pool watch some TV and eventually bowled. I visit Temecula often so this is now my go to spot! Thanks STEPHANIE, u made my night!!!

The girl (wearing glasses and ombré hair) at the food bar was being absolutely rude. She didn’t want to take our food order when we still had 45 mins. She stated that she couldn’t take our order because her partner (the girl in charge of the alcohol bar) was suppose to take our order. But she had to eventually take our order to help out her partner. She had a very demeaning tone towards us and you could hear how annoying she was taking our order. And when my friend ordered nachos, the employee just rolled her eyes and ended up stating sorry we have no chips. Will not be coming to this establishment again.

I came this morning with my mom while she bowls with her league. I thought, why not get a few games in by my self. due to the high traffic from leagues that wasn’t possible and I didn’t see the sense in leaving to come back and get my mother. instead I watched her bowl while on my phone texting and on facebook. I have a iphone and it’s damn near a land line because how much it needs charging. so I continue to watch from the closet power outlet, by the lower lanes restrooms and lockers. making sure to stay out of people’s way and say excuse and sorry to each passing me. a worker comes to me and says with the rudest tone, «what are you doing?» I reply «I can’t charge my phone?!» he then says «you’re scaring my customers!», I wanted to make sure I wasn’t hearing incorrectly so I repeat «I’m scaring your customers?!», «yes, a person just hanging out in the hallway. that’s scaring my customers.» I was close to losing my religion and going off on this dude but I’m better than that, so here is the 1 star review for terrible customer services. oh yeah, the wait is ridiculous too if you’re not a league bowler. 40 lanes and I can’t 1 game in till after 3:00pm.

Brunswick sends out an email saying to come spend the day off for Presidents day bowling. Show up before 10 in the morning, they open at 9, to be told all lanes were taken for league bowling. Would not have any lanes available till after 3. Asked about bowling on Tuesday and told it would be the same. I understand that league bowling is your main money maker, but why can’t out of your 40 lanes cannot some be kept aside for open bowling?

Bowled with 9 people/​family outing on a Sunday evening. Service was good, male at desk was pleasant and welcoming. Place was clean and we had fun. Negatives: the music and TV videos was hard core gangster rap. Inappropriate for a family outing and annoying beats. We’re not prudes, but the «music» was offensive and noise to our ears. We’d go back again, but would defiantly complain about music/​video if the rap crap came on.

Prices are ridiculous! Service is extremely slow. $ 10.00 for a burger and fries! You could get the same burger and fries at McDonald’s for $ 5.00 cheaper. Way over priced for sub standard food!

Don’t have a birthday party here, unless you want your party encroached on, your drinks and food eaten by other parties, and people shooting you dirty looks because they think they own the place. Nevermind there were no managers there that would offer to move us to the other end that was COMPLETELY empty. We paid about $ 26 a head for two hours of constantly looking over our shoulder to make sure our food, drinks, gifts weren’t disappearing because they tried to wedge us into the farthest two lanes right next to another party of about 12 kids and 8 (so cslled) adults that were trying to use 2 lanes and kept spilling into ours.

What a fun bowling alley! It was very clean, organized, and the staff was so helpful and friendly!
We couldn’t figure out how to get the bumpers on for my youngest — a staff member overheard and ran over and took care of if for us! If was a ton of fun! A+!

$ 10.95 per person for a two hour bowl session. We don’t really bowl much so I’m not sure how this fairs in general. Overall, this place is always busy so you may want to call ahead to see if there is a wait time. Today, we got right in.
Four stars only because the bumpers on our Lane did not work. We had to keep them up permanently — which, for dad, is not as fun. Oh, and the food from the snack bar is pretty good as well. We’ll be back!

Stopped in here on a Friday afternoon, right as their unlimited bowling special was starting.
Price was somewhere in the neighborhood of $ 8/​person for shoes, and all the games you can bowl. It even included a fountain drink, and nachos from the snack bar.
I asked the guy behind the counter to give us an out of the way lane so we wouldn’t be bothered by all the younger kids, and he did what he could, which I really appreciated. Many other times I’ve been blown off for making this request, so it goes a long way.
These lanes are not the closest to our house, but because of the service we received, and the value of the package offered, we will be back.
I’m sure it’s a Brunswick Corporate promotion, and not a Cal Oaks policy, but I would have liked to see a dollar knocked off the price since we had our own shoes, and didn’t want a soda/​nachos from the bar.
All in all, we had a good experience.

Doing what I do for living I know customer service. Mistakes happens and Computer issues also happens. The only difference is you see someone that throw their hands up in the air and says the hell with the customer. But not Devon. He was on it to fix the issue. Went above and beyond to make sure we are happy. 100 stars to Devon. People like him makes business successful. Thank you Devon

This place gets two stars for two reasons. First off the first star is for the fact that I can never get into play due to the insane number of leagues that play at this place. Its a guessing game if I’ll ever be able to come in and get a lane due to the fact that 9 times outta 10 there’s a freaking league playing and renting out the entire place. The second star is due to the fact that the place looks nice but I can never even be able to tell you how nice the people are due to the fact that I can never get in to play.
Oh well I know why they do it… It doesn’t matter if regular people want to play as long as leagues are coming in so will the money.

Wow is all I have to say. Probably the most unprofessional people working there. I get that it is just a bowling alley and people shouldn’t expect much but when someone is paying your bills you probably should cut the attitude!!! Will never take my money here again.

Plane and simple! Rude and highly inappropriate staff. manager runned by the staff so no point in going there. I didn’t let them get rude with me but I did see them get over on a lot of other customers when I was there. I could get specific but rude is rude there’s no need, I’m a very passive person not much really gets to me but this staff did, I didn’t like how they treated others! I actually witness this girl scream at this group of kids that was actually getting a personal lesson from a gentlemen she started to yell at the top of her lungs «I’m here all night!!!» Don’t let this happen again! I’m here all night!!!
I was like who the hell is she yelling at like that !!! From where I was I could obviously see them trying to learn how to bowl so mistakes are going to happen!

Good clean place but really expense 42 dollars for 2 adults and a child seems pricey not otherwise great place just a bit pricey

FUN FUN FUN!!!
Went here with couple of friends.
It was saturday. It was packed, I was not surprise. But was great that we were able to get a lane right away.
The place was okay. Nothing special nothing bad. It was a newer bowling place. They have rental shoes that’s newer. Which I do appreciate because I don’t want to be wearing rental bowling shoes that looks like it was from the medieval times.
We got the FRIDAY 6pm– SUNDAY 6pm, 1 hour and 30 minutes for $ 14.00 per person (must be 3 – 4 people) this includes shoes.
Will I be back here? Yeah why not.

I come to Brunswick about twice a year and I always have a blast! They have a smart card deal for bowling, but the guy there always sells me on the unlimited bowling thing.
Lanes are never really an issue, there’s always 2 to 3 lanes available for us to use that are side by side.
The food here is okay… I think it’s a little pricey for what you get. Personally, I think you’re better off dining at a local restaurant before coming here.
Definitely not as much variety as Trevi in Elsinore, but surely safer!