Fabio’s Pool Service and Equipment Installations

Fabio is an «above and beyond» kind of pool guy. We have worked with him for over 5 years. In that time we have experienced a sparkling clear pool consistently. Reasonably priced repairs and honest. Thanks Fabio!

When the good reviews out weight the bad 30 – 1 or more, I’m willing to give a guy a chance. I’m pleased that I did. Fabio was very polite, and had an idea of why my equipment wasn’t functioning. He even told me that if the out wasn’t the part he thought it was, he wouldn’t charge me for it. Since I wasn’t putting anything out of pocket myself, why not? He came back the next day, Earlier than expected and now my pool is back to running in this 100 degree heat.
Total time elapsed from my first contact with him to the second visit and having the pool running? 18 hours! Most pool guys won’t even get back to you in 18 hours. I will continue to use his service.

I bought a house with an in ground Spa and Pool mid-​April in Murrieta. Having never owned a pool before, it was intimidating to see the piping and equipment without even getting into chemical lingo.
I knew i wanted to convert my pool to a salt water chlorination system, but i wanted an overview of my system that Fabio seems to help Unilocalers with that. I contacted Fabio based in many reviews here and he did not disappoint, coordinating the visit was a bit challenging, but its just the fact that he’s really busy. Once in my house he arrived with a smile, took a look at my system and gave me a rundown of how things worked. I asked about maintenance and cleaning since I wanted to do it myself and he recommended a suction cleaner that was affordable on amazon.
I was worried he would not install something I had bought in the internet like many pool companies do, but Fabio had no problem he quoted a flat price for install and said «Buy it on amazon their price is amazing». After about 20 minutes I was expecting to pay him for his time, fuel and knowledge and he refused. He said he could not get himself to charge for advise.
I will definitely call him when I install my saltwater cell or if I have any hiccups with chemicals. This guy is honest, approachable and definitely values customer service. I decided to write this review (I hardly write reviews) after seeing the last review (which reads more like a tragic novel from Shakespeare… with follow ups and chapters) I am sure many Unilocalers like me know how to discern between «extreme sob story reviews» and the majority of reviews. (No disrespect intended to the last reviewer)
Anyways in short, I wouldn’t hesitate to call Fabio, if he can fit you in his schedule this guy is the real deal.

Well, I had ANOTHER contact with Fabio’s Pool Service. After leaving my review last weekend 52 116 detailing my initial contact with him and then the threatening phone call I received, I thought everything was over. However, I was contacted by the Police. The Deputy told me it was because Fabio had called them asking for them to make me remove my negative review on Unilocal of his pool business. I couldn’t believe it! These Officers are trying to keep our community safe from thieves and assaults and he gets them involved in an online negative review? The Deputy also told me this was not even close to being criminal so there was nothing the Police Department could do for Fabio.
I again reached out to Fabio and I texted him that I would not remove my previous review of his business; especially in light of how he’s been reacting. However, I did tell him that if he gave me his word that he would not contact me, harass me, or come to my house again, that I would not post an additional review of our new contact. He refused and told me that he would now be suing me for slander (I believe he means libel).
First, he offered me free pool products and services and then asked me to remove the review. Then, I received a threatening phone call that sounded like him (on a web phone number that only he had been given for several months). After that, he called the Police on me because I was an unsatisfied customer and left a negative review on Unilocal?Now, he is threatening to sue me (I’m sure the attorney will tell him he has no case)?
I would be very careful about doing business with Fabio’s Pool Service in the future.
*** Update as of 6÷6÷16 — This review has been edited. Fabio has had a local attorney send me a letter stating, «If you fail to cease and desist, and fail to remove any and all defamatory reviews, my client will have no other option than to exercise his full rights under law by instituting an action against you for damages for the diminution in value of his business, and compensation for loss of reputation». As a result, I’ve removed what were my opinions and left only the facts and my beliefs.

Its been 2 years since the first time I called Fabio for help with my pool. You wont find a more honest guy. He is always patient with me and explains everything so that even I can understand it. My calls are always returned quickly and I have never had to wait more than a day for him to come to my house for a service call. Obviously I cant say enough good things about him he is just a really hard worker and a super nice guy!

Fabio is great. I am a new pool owner from a home we just purchased. I had no idea what was involved with pool maintenance let alone how to operate a pool pump. I called Fabio after reading his reviews. He called me back the same day. He scheduled to come out the next day. He actually notified me 30 mins prior when he’d be there and kept to it. Fabio spent 30 mins showing me how to care for the pool and how to operate the pump and heating systems. 2 days later he called me to see how I was doing. I actually had an issue with my spa and he came back out the next day to show me what I was doing wrong. I can honestly say he takes customer service to a whole new level. My pool is clear — blue — clean. I owe it all to Fabio. He’s definitely someone to trust.

Fabio is amazing! I purchased a home about a year ago with a pool and spa with waterfalls. I never understood how all of the many water control valves worked. With just a phone call he came out to my home, which was out of his servicing area and with extreme patience told me not only how everything worked, helped me mark all of my plumbing and valves, gave me pool care tips, taught me proper chemical balance and even things to look for to prevent future problems. He is extremely professional, knowledgable and polite. When I wanted to pay him for his time his response was that he didn’t do any work just helped by sharing his knowledge and wouldn’t accept payment! I couldn’t believe what I was hearing. My only regret is that I don’t live closer or he would be my pool guy for life. Thanks Fabio, you are a true professional and anyone would be lucky to have you caring for their pool!

Fabio is amazing! He really values his customers, is dependable, prompt, and provides top notch service at a great price. He is friendly and has a positive attitude. He’s the guy to go to for your pool service needs!

We were extremely happy with Fabio’s service. This would have been a 5 star rating but we were dropped as clients with no advance warning. The only reason given was that he was reducing his work load and that he could not continue the service. We were very disappointed and wish we were given prior notice to find someone new. He gave us a name to another pool cleaning company but only after we asked for a recommendation, and their reviews were not that great. I would love to recommend him to others but not knowing if he would even pick up new clients is a major downside. I’m just hoping the reason for dropping us really was due to his work load and not for something else that could have been resolved if brought up.
Sincerely,
A confused and dissatisfied customer.

As I had a problem with algae’s that kept coming back, and coming back. Fabio didn’t really solve the problem, so I had to let him go. Paying him every month and not having a real clean pool, was very frustrating .I went to Leslie’s Pool Supplies in Lake Elsinore for advice .John, their Manager wrote down for me what I needed to do, and gave me the chemicals I needed to use .
OMG …what a difference… I am so happy… finally I have a crystal clear pool! Thank you John… thank you !

What a wonderful person Fabio is! I called to inquire about pool service and although he was out of my service area, he offered to give me the name of a reputable pool company and to come out and show us how to service our pool ourselves, if necessary! He is truly a nice, genuine person!

I had the pleasure of meeting Fabio today when he came out to take a look at my pool that has practically turned into a swamp. He was knowledgeable and courteous and recommended that I buy the chemicals and treat my pool myself in order to save money while I’m unemployed. I intend to use Fabio’s services on regular bases as soon as I have positive flow of income and I would recommend him to anyone who is in need of a true pool service professional.
Thanks, Fabio!

Best pool service out there. It is a shame I didn’t meet him sooner. I have never had a single issue in 6 months. I know every time he comes and goes and he performs month in and out.
I found him on Unilocal and he was the top choice. I see why he ranks so high.
I would recommend to anyone

We are new pool owners and took advantage of Fabio’s complementary pool orientation. He gave us instructions and tips on how to care for the pool ourselves. He was extraordinarily polite, thorough, and a great help! He will be the first person we contact when our pool needs servicing. Thank you again, Fabio!

Fabio came out to help me diagnose a couple issues with my pool. He was polite, efficient and helpful. He took apart my filter and removed the grids, which we had not been able to do for fear of breakage. He gave me advice and direction regarding the filter, as well as my pool cleaner and absolutely refused to accept payment for his time. Amazing!

Been having issues with water not circulating through pool and was stumped not knowing how to solve the problem. I was apprehensive on calling for outside help because I didn’t really want to get hoses and taken for a financial ride. I usually do all the maintenance solo. The pool water started going south fast now that the warm weather is here. Algae growing and the chemistry out of wack. I then turned to Unilocal and found Fabio and he was at my pad on a schedule time. With a turn off the lever the pool came back alive! I offered to pay Him which he refused and claims he doesn’t charge for advise. What a gentleman and a scholar Fabio is! We ended the day with with a traditional hand shake and said goodbye.
It is very hard to find honest people now a days. Fabio is the man who lives by traditional all American values. If you’re looking for a pool service I highly recommend Fabio.

I found Fabio through Unilocal because I needed help with my pool pump. He came the next day and was able to fix my problem in 5 minutes (without managing to make me feel like an idiot)!! He proceeded to take the time to share some pointers about operating my pump and maintaining my pool. Professional, patient, and punctual are adjectives that I’m sure you’ll find all over his other reviews because they’re all true! Outstanding service!!!

Fabio has saved my life twice. When I closed on my 9.9 acre spread in the DeLuz section of Temecula this March, the jungle had reclaimed my pool. Fabio cleaned it up in 72 hours. I went from the dark bacterial green of Heart of Darkness to the light crystal topaz of the Great Gatsby faster than you can say Adriana Lima (Fabio is a magnificent Brazilian!). Then, this past week, I finally got a top of the line heater, delivered on November 21 at 3pm, and Fabio installed it the very next day and hauled away the 17-​year-​old relic. My family visited from Chula Vista, Tijuana, Santa Monica, Phoenix, and Waimanalo onThanksgiving, snd we enjoyed three days of pool and spa parties thanks to Fabio!!! GOOOOOL!

We decided to go for a top of the range salt above ground pool from The Pool Factory. Once installed we called Fabio to see if he would mind coming out to get the machinery up and running for us. Not only did he do that but he spent 30 – 45 minutes talking us through how to turn it on, how to maintain it, how often to run it, how to clean it, what to exchange and when. I felt like an expert when he left. He was extraordinarily polite and professional and I felt like I was talking to an old friend, and that if he wasn’t an old friend I really wanted him to be a new friend! And, for all he did there was no charge. Unbelievable. He wanted us to be happy with our pool, and to know in the future we could call him for any help.
To me, this is old style service — build your business by your actions, by the way you treat people, and by your honesty. I will from here on in always call Fabio for any pool issues, and always recommend him to anyone looking for pool service.

We contacted Fabio’s pool service because we moved into a home with a pool and had no clue how to maintain it. Fabio came out for an estimate and was going to return the next d ay for the 1^st week service. When he returned he shared that we really did not need him due to the size of our pool, (small pool), he showed us how to change the filters and how to work the equipment for the pool. Fabio shared that he would be happy to service our pool if we really felt like we needed him but he did not want to take advantage of us and would rather share his knowledge. We were so thankful for his honestly and the fact that he was not out to rip us off. Fabio was super nice and experience with pool maintenance. Although we selected to maintain our own pool, thanks to his teachings, we would recommend contacting Fabio for any pool needs, big or small.