Kohl’s

I came here this evening to purchase jewelry and Anthony was super sweet and tried his hardest to get me 30% off
I had a coupon that expired just a few days ago. I had a 25% coupon and Ashley was rude she said she couldn’t honor just 5% more! I’m a manger and have been running a medical office and I know you can override 5%!
She needs more training her employee Anthony went above and beyond assisting me and its unfortunate Ashley ruined my experience!!!
I’m even more infuriated! I was checking out and a customer who is a MVP card holder like me asked for the 30% off and the manager in the front was absolutely generous and gave it to her without question! This confirms Ashley has horrible customer service, mind you I was about to purchase over $ 200 in fine jewelry! But she ruined my experience!

If you use the coupons and rewards, you can hunt down good deals. Still, it takes a lot of time to do that. Then the store is almost always messy and check out lines are long. I come in as infrequently as possible for these reasons.
I don’t remember it was that bad a few years back. I think they cut way back on employees.
Now it feels almost like going to a discount store like Ross. Almost.

I am very disappointed with kohl’
. Two of my items that I ordered arrived after six days. The last item has not been delivered after 14 days. Following tracking of the item, has been saying in transit ever since. Called them and asked the manager to call me, still have not heard from them. They say it is delivery company’s fault that it is late, but I did not deal with them, I did my purchase from you and not them. You are the one who took my $ and did not pass me my merchandise.

The worst dot com experience. They’re unable to resolve an issue regarding delivery to wrong the address. I called and tried updating my address 10 – 15 minutes after the order was placed online. I had to deal with customer service that spoke broken English from their overseas call center. This is a direct quote from their site, «We may be able to make the following changes within 30 minutes from when you placed your order: Cancel your order.» I was not able to cancel my order, I couldn’t update my shipping address with Kohl’s, and I updated my shipping address with OnTrac as soon as I got the tracking number and they still screwed up. The payment was made using a Kohl’s credit card. I can’t do a chargeback, I didn’t receive my order, and now I’m obligated to pay for this since it’s tied to my credit report.
Thanks Kohl’s for nothing!

WORST EXPERIENCE EVER! Just wasted 20mins of my life being ignored at the Jewelry counter not one «we’ll be right with u» not one «sorry about the wait» NOTHING! And the kicker, some old blonde woman that looked right at me, ignored me and proceeded to help a couple that walked up after me. AND when one of the other workers said she was going on her break did the old blonde woman say «oh would u please help this guest before u do?» NO she says «ok thank u sweetie»!!! missed the easiest $ 250 sale she would have had all month! after that I walked right out of there and will NEVER be returning to this location again i will go out of my way to find another friendlier department store

I will say Kohls has great sales. I was there yesterday to return a purchase I ordered online. Sales associate M_​_​_​_​_​_​_​_​_​_​was rude and not helpful at all. One of the reasons I shop Kohls is that they have a superb return policy with no hassles. I wasn’t sure how to do an online return since I hadn’t purchased online before. No help from her. She gestured toward a phone somewhere and stated matter of factly that she couldn’t help. Didn’t offer to get someone who did know what to do, so I figured it out myself. Won’t do that again.

One of my favorite stores to shop at.
This is the closes clothing store to me. I can literally walk there if it weren’t for the amount of bags I purchase when i go.
The employees are very friendly at checkout. The lines can get long. I have a rewards card which is beneficial for coupons and special promotions. The Kohls cash that i receive in the mail is probably the best part. It gives you ten dollars to spend without any restrictions.
I usually tackle the clearance racks. There are so many here and they have such a variety on them. There are plenty of dressing rooms located around the store to try on merchandise which is very convenient.

If you take advantage of Kohl’s coupons/​clearance sales, you can find a good deal. Otherwise the clothes can be a little pricey compared to similar stores.

Been there many times over the years, this is the first time that the employee was inconsiderate. We picked three items of clothing and stood in line. The cashier was helping another customer and she said that“she would be with us in a few minutes” which was fine, however, after finishing with that customer, another customer came in from outside and proceeded to interface with cashier. The cashier totally ignored us. Needless to say we put our purchases on the counter and left.
Khols you need to train your employees to take customers in order of line up. We went to Macy’s and bought similar apparel for less, so she actually did us a favour.

I was always able to just come in and pick up a couple of things and be out. Last couple of months it is very annoying to get asked by every single cashier if u would like to open a kohls credit card. When you say no they start trying to tell you «you don’t Wana save today?» «Come on what do you have to loose just for trying it out». I don’t care for a card and don’t need one stop asking me!!!

This store is ridiculously over priced. We went to buy my husband Lee Dungaree slacks, and they were $ 48, BOGO ½ off. So, after discount they would be $ 36 each. We went to Amazon and they were $ 21 for the same exact pant (same style, color, and size).
Then, when asking for help, the first lady said she would be right there and never came back. The second had no idea how to help me. We will not be back anytime soon.

There should be a place to review Unilocal and kohls website. Both of which have this store as open from 7am to midnight which is incorrect! I have sent in a picture with correct hours. Please fix!

I always have a pleasant experience here. And their discount deals, clothing, and employees are all great.

Been here several times… It’s ok. Nothing really stands out to me. Customer service is ok. Employees are… Ok. Some of them seem like they don’t even enjoy working there. I would have really liked to have employees more attentive.
Went to the shoes department today for some shoes I’ve been trying to get for the past 2 months. They didn’t have my size at the time, but I’m so happy they did this time (and it was the last one)!

Amber in returns has really bad attitude. She’s really snappy with the customers and lacks good customer service. I watched her help an elderly woman as she was really snappy with her and didn’t even give her a chance to talk. I didn’t see her smile one time, and another employee even looked over at her when she heard the way she was talking.

This kohls shoe department is so messy! Selection of shoes was slim and it was so unorganized that even when I found a shoe I liked, I couldn’t find the right box :(two other customers were experiencing the same problem in that department

Not only was this place a mess the employees really didn’t have much personality to make up for it. Shoes and children’s departments we’re absolutely terrible. The selection for toddlers was embarrassing. I had to dig through random boxes to find shoes that weren’t even on display. Besides the fact that a large number of customers there are rude and inconsiderate dirtbags, kohls should really consider arranging the employees throughout the store more efficiently. I even asked if they had been busy today, and was told ‘no, actually pretty slow’… smh

I think I will avoid Kohls altogather anymore as they just cant seem to provide the customer service I can get at Macys or even Amazon.
I originally purchased from
thinking that if there was issues I could make returns and replacements at the local Kohls, Well this is supposed to be the case but Neither knows how to work together or communicate. Sorry there is no advantage over any other online retailer here
Good by Kohls
You will go the way of Circuit City, Millers Outpost and Mervyns

Woohoo, holiday season and sale items are even cheaper at the register, so I was happily surprised. I usually shop at thrift stores because I am a university student tryin to save money. Items are on «sale» all the time it seems. I look through the actual, hella marked down sales sections and find things that are pretty still expensive and in awful condition like they were sewed by unfortunate sweatshop laborers. But I had a desire for some atrocious colored pants, had a feeling I needed to go to Kohls, and bam there they were. So Kohls is magic.
Kohls has things you could probably find cheaper at TJmaxx, but there was some Lauren Conrad earrings and Jennifer Lopez shoes I found very cute. Why the hell is there so many cross and religious jewelry, though. I didn’t walk into Forever21 or Notofthisworld shop. And I simply respond to offers of credit cards at the cashier by going, «No thanks.» And maybe because it was late, but employees did seem like zombies. But I dont care because they’re doin their jobs of organizing the place and I don’t like chatting.

I love Kohls and their selection! This particular location isn’t my favorite for size or selection. The cashiers are always pretty nice, and the returns department is right up front here so that makes it nice if you just need to pop in for a return.

Kohl’s is crazy…
One because I think they mark up their products by 150%, but then offer you 30−60% off. So yes, it looks like you’re saving so much percent off, but in reality, they’re just not charging you full pop for the shirt you like!
On the other hand, I once took up a $ 35 dress shirt on sale for $ 20, and it rang up for $ 5… how the heck that happened, I have no idea, but I was a happy camper for sure.
Recently came by for Black Friday, and it was pretty organized… a little crazy, but when the receipt says «You Saved $ 312», how can you not be satisfied???
Got me some Kohl’s bucks, which expired last night when I went back and the guy actually still let me use them! Why would you not let me save $ 15 if I’m about to spend $ 80?
Big ups to Kohl’s corporate!

First floor innovation store. This location is clean and tidy. Wanted to check it out since I work for the company. I was impressed on how neat the merchandise is displayed. Merchandise is not jam packed with stuff. Place is very shoppable. Makes you want to buy things there.
Employees are friendly here when I left one of them said ‘Have a Great Day”.
Made me feel good inside after she said that.
FYI
There are other stores in this long updated strip mall. Lots of restaurants to eat near by the store. Plenty of parking also. They have mini shopping carts where you can put you’re items in as well.