Valley Wainscoting & Trim

Kyle does amazing work! We are so happy with our fireplace!

All the other folks that expressed poor experiences because he no-​showed are spot-​on and 100% reflective of my experience — imagine that, no-​showing for an appointment where he set the date and time. It would appear he works when he needs to; so forget Monday, forget Friday and forget rainy days, and really forget sunny days, or for that matter, forget any day where he doesn’t feel like showing up.
There are too many legit businesses out there to waste time with this operation.

I had Valley Wainscoting & Trim do some work at my house. I went with this company despite the negative reviews because the work samples I had seen looked amazing and I was looking for a true craftsman. I couldn’t be happier with the end result, the completed work is beautiful! It’s a shame that most people only post negative reviews.

I’d give this company zero stars if it were an option. I called to make an appointment for an in-​home consultation for baseboard installation. I was told they couldn’t come out for a week; I preferred not to wait but understand that these things can take a big chunk of the day and it may be hard to fit a consultation into an already tight schedule. We made an appointment for 2pm one week from that day. They were a complete no-​call/​no-​show. We called and left a message, just in case we had accidentally misunderstood the appointment time, but no one ever called us back. They definitely didn’t call back to apologize for wasting my time and setting my project back a week. Do yourself a favor and keep looking; don’t waste your time with these people.

Whatever you do-​do not use this company. He will make you wait 5 weeks and then never show up! Here is what happened: I contacted Kyle, the owner, March 1^st for a quote for wainscoting in my dinning room and trim work throughout my house. He couldn’t make it until March 8^th which was fine. He came out and I got my quote on March 13^th. I told him I wanted to move forward and he said he couldn’t start until April 23^rd because he was doing a custom kitchen. Ok fine. Good things come to those who wait, right?
April 13^th I get an email; «the rain has put me at least a day behind, I will let you know as it gets closer». April 20^th I get another email; I am running two jobs right now I need to push you back a week. Let me know if that works for you”. I said fine again, really what could I do. I email him Sunday April 29^th; «What time are you coming over tomorrow?» He emails me back Monday morning, the day he supposed to get there, saying «my schedule is all messed up. Do you mind waiting two more weeks?» I was like WTF are you kidding? Keep in mind my job was only going to take 3 WHOLE DAYS he couldn’t squeeze me in to make right on his promise. I told him he could work weekends if that would help. I said how can I be sure you will show up in two weeks even? His response was «let me see what I can do and I will get back to you.» Well that was April 30^th and I am writing this on May 18^th and haven’t heard from him. I have since rebid the project and actually found another company cheaper. They are coming next Friday. If it works out I will write a positive review of them.