Best Western Plus Grand Strand Inn & Suites

Visited during high season on business, over an extended weekend. Booked rooms on Expedia (for our ease).
We arrived a night early and the hotel was able to accommodated us with a direct call to them. Though, Reggie made it very clear since we booked the trip with Expedia he could have just told us call them.
The room appeared to be clean and freshly remodeled! There was also an apt. size fridge and stove.
Parking was never a problem. We had a street side view and there were chairs just outside our door. Busy pool. Nice breakfast, get there early.
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On arriving back to our room, after our first day out, our room door had been open all day. Use the in room safe. In our case room-​service had not closed the door. They apologized and thankfully nothing was stolen.
Either because our door was left open or because the door has a ½″ gap at the base there was a large bug in our room. Management was quick to respond. We hear it’s common in SC. Just be clean… with food and stuff.
We’d probably stay again.

We reserved a room with the ocean view. The 1^st floor room we got: 2″ of ocean view, 5 FEET of brown grass. Great location, too! Our back porch shares with the rest of the rooms on our side of the ‘ocean’, and the walkway, shares with the rest of the PUBLIC.
After complaining about it, my husband got the 4^th floor OCEAN VIEW/​BEACH VIEW, and I added 1 star, but that 1 star cost us an upgrade.
The room is too noisy, when the fan comes on. The room is hard to heat up or it’s freezing cold when we want it cool down. We touch 1 degree lower, it is freezing (71) is freezing. We touch 1 degree higher, it is too hot. In the middle of the night, set up @ 72 and I woke up sweating. We turned it down to 68 (which we didn’t know) our sheet in our toes started to get too cold, so trying to sleep, we turned it back up to 70. But by then, we’re wide awake!
I did got up to see a tad of sunrise, from the horizon to take photos.
The parking, you share with another hotel. They give you a parking tag, so they won’t tow your car away!
Two white rocking chairs on our veranda, another plus, everything else is are just normal, but I won’t add another star, that was just because we SHOULDN’T HAVE to pay an additional for something we didn’t get!
Update: The window by the bed was dirty!
They don’t allow foods from the dining room (& carry them across the street where our room is located — closer to the beach) to be taken to rooms across the street, but they have a to-​go box. They have fruit apple or banana, cheese horn by Svenhard’s 2oz. size, purified wear from Member’s Mark 8fl. oz. and a chewy Peanut Butter by Quaker .84 oz size. plus a napkin.
ALL THE BATHROOMS, we’ve been in are always the brightest part of the room. This one has 2 little ceiling lights, the fan goes on, but there’s no additional lights above the sink. This is a PLUS, a Best Western, who cares, but DOES NOT. Once again, this is not your neighborhood motel!

We stayed here one night on a roadtrip and it was an excellent stay. Checkin was easy, the staff was super friendly and very helpful when it came to recommendations about what to do while we were there. The hotel does have two buildings, on opposite sides of the road, across from each other, we stayed at the beachfront one and the views were amazing. Im usually really picky about cleanliness and the rooms were very clean and smelled great. The outdoor pool seemed Nice and it had a lazy river which was super cool to me. The indoor pool (in the building by the beach) was also nice and clean. They have continental breakfast included, which was excellent (eggs, meats but sadly no bacon, cereals, pastries, MYO waffle, etc…). The only thing against this place would be that it is not super close to all attractions (and no bacon at breakfast lol), but parking wasn’t an issue when we were there.

We very much enjoyed our visit and the staff were very friendly. This is a great location right on the beach. If you want a reasonable priced, clean and nice place to stay on the beach this is it!

Extremely pleased with this hotel. We reserved an ocean view room, at a very reasonable price, and we were given an absolutely fantastic beach front room with a great view! The room had a full kitchen, which is quite handy to have. And the front desk staff were very helpful with directions and restaurant recommendations. We will definitely stay here again!

This is where my family stays when we go to Myrtle Beach. It’s definitely a good place to stay.
It’s got the best combination of very reasonable rates, good amenities in the hotel, and a very good location. Even the rooms that are ostensibly not beachfront still can see the beach out your front door and you’re only a couple minutes walk from the sand and surf, for a cost that would be a fair price for a hotel room away from the beach. If this hotel wasn’t by the beach, I’d say it is a good one, when combined with the excellent location, it becomes great.
They have the usual amenities you’ve come to expect in a good hotel, like continental breakfast and Wi-​Fi, but they also have rooms with full kitchens. Not tiny kitchenettes, actual kitchens with a stove, oven, sink, full refrigerator/​freezer, and stocked with pots, pans and glasses and plates. The clerk there said this was very intentional, so if you want to just focus on going to the beach and saving your money, you can buy groceries and just fix stuff in your room instead of eating out. We certainly know what we’ll be doing next year!
They have a nice pool, but the «lazy river» pool was extra awesome as well, the first time I’ve seen one of those outside of a water park. If the weather goes bad, they have an indoor pool as well.
Service was pretty good, everyone we dealt with was friendly and professional (even under the crushing load of Labor Day Weekend). The only complaint, and it is a tiny one (not enough to knock it below 5 stars), is that the only housekeeping service we requested was fresh towels, and that request took a couple of hours to fill.

My wife and I had the pleasure of staying in the oceanfront building for a getaway to Myrtle Beach. We did quite a bit of research before deciding to stay here, and are glad that we did. The building on the ocean has only five rooms per floor, which meant that there was very little foot traffic and a lot of peace and quiet. The rooms also came equipped with a balcony overlooking the ocean. We started each day with a nice breakfast (eggs, sausage, biscuits and gravy, etc.) and had amazingly easy access to the beach. Our room cleaning left a little to be desired. Our stay was five nights, but the linens in our room were not changed during our stay. At the end of the day, that was a very little hiccup in an otherwise excellent stay.

Avoid this hotel. It’s old & cramped. Continental breakfast is a farce with long queues & elbow-​to-​elbow space – in the reception area! The place was so crowded that we have to eat outside. The tables there were either too old or dirty that it left grease marks on our forearms. Also, don’t be deceived by the pics in their website. The room is so much smaller. Parking is bad, too. We have to park at the side of the hotel because they have very limited space. Next time, invest a few more dollars to get a more decent hotel than this.

Madison R., you were rude and arrogant with my wife in person when she was complaining about the noise. Instead of apologizing to her, you kept on trying to be right and telling us both how you tried to accommodate our ground floor request. We don’t think it was unreasonable to have a little peace and quiet at 1:30 am and not to be woken up at 6:15 am by your staff slamming doors in the laundry facilities. We will never patronize your hotel again and I hope you don’t treat other guests with complaints with the arrogance and contempt you showed my wife and I.

Extremely reasonable rates, our room smelled clean (mild chlorine smell-​you know they used bleach= very clean in my mind!)
Comfy bed, bathroom was a little small but for the two of us it was fine. I think for a family or any more than 2 people it wouldn’t work though. Keep that in mind.
Betty was the woman who checked us in and she was very sweet and helpful. Southern hospitality at its finest! She gave us a book with coupons for the touristy spots that we likely won’t use but the maps and info were nice.
Every single time we went down to the lobby for something the staff was extremely personable and always called me by my name. Kudos to everyone working here, they were all friendly – even the housekeeping and breakfast staff.
Speaking of breakfast – it was AMAZING! Sausage gravy, waffles, biscuits, fruit, yogurt, eggs, the whole shebang. SO nice not to have to go out and spend money every day for a hearty breakfast. They give you enough options to keep you full until a late lunch!
Close to lots of restaurants and easy beach access from either buildings. (crosswalk right outside the non beachfront building so not too bad) The only thing I wish is that they had a BBQ area close to the beach, it was a shared place right behind the building near the back – and the gas grill wouldn’t light, so we had to buy charcoal. No biggie, just wishing we could’ve eaten by the water!
Not a lot of rowdy college kid crowd either, mostly families and couples. We appreciated that because we are on vacation to relax, not be woken up at 3 AM to the sound of some frat bro throwing up in the hallway while his other frat bro friends cheered him on (which has happened before when we stayed at other hotels, I’m not even kidding…) That being said, there are kids around here – which includes crying babies. If that’s not something you want to deal with, I’d suggest somewhere else. For the most part, it was not an issue.
We will return on our trip next year.

This hotel was a FANTASTIC find. Nice quiet spot right next to the beach (away from the rowdier part of town). Was shocked at how low of a rate I managed to get away with paying. The amenities were nearly endless:
— FREE Breakfast (waffles, sausage, cereal, etc.)
— Nice pool and hot tub (with tiki bar)
— FREE Wi-​Fi
— Kitchenette in room
— Clean, well-​maintained property
— Friendly Staff
Very satisfied with my visit and hope to swing by again sometime.
Wholehearted recommend this place to anyone chilling in North Myrtle

Great hotel for the price, excellent customer service. Solid breakfast selection. Great location.

In town for a Lacrosse tournament and it was a last minute place to stay rather then making the long trip home and then back in the morning. Room was clean and well maintained, staff was great at checkin. A great place to stay.
The off season rate was fantastic and I am looking forward to the breakfast to save some time in the morning.

Our 3-​night stay at this facility was more than we expected. The rooms were impeccably clean and comfortable. The staff was friendly and well-​informed. The amenities were terrific. Just steps from the beach, it offers an indoor pool and outdoor pool — complete with a lazy river! The price was right and they offer an AARP discount, to boot. If you’re looking for a place with more action, you’ll need to look farther up the beach, but this was a perfect spot to hang out with easy access to everything the area has to offer.

Now, I could be so pleasantly surprised because this is my first trip to Myrtle Beach… However, as far as «beach town» hotels go… this one take the cake! VERY clean! We got a suite, just because… It was under $ 200 and why not? I traveled with my husband and 17 month old son. There were TWO QUEEN size beds TWO full bathrooms and TWO TV’s! HELLO!!! You mean, I didn’t have to watch Sponge-​bob? He got his own TV? what what!!! It was awesome, we almost thought they gave us the wrong room. Full kitchen with stove, and fridge (not a mini) I have always been leery about cooking at a hotel… So this wasn’t as cool for me, but I like to have the option. The fridge is good to keep things like bottled waters and etc. I didn’t get an ocean front room, however you are across the street and I could still see it when we opened our drapes. I say, skip the extra money for oceanfront, unless you absolutely have to wake up with waves! lol The breakfast was so-​so, just about what you would expect… scrambled eggs? (cause I’m not too sure they were real) sausage, waffles and fruit. Good for me and the fam. I cant wait to stay here again!
PROS
Staff was friendly
CLEAN rooms and bathrooms
Beds didn’t suck
Chairs outdoors were comfy and clean
Vending machines available
Pool
DVD Player
CONS
Elevator isn’t too convenient, if you need it
Parking is tight
Room service never came for us to clean (we didn’t dirty the place too bad, but when we left out for the day, it would have been nice to come back to a freshly made bed.)

Overall, this was a great place to stay. I stayed with my wife and our 8-​month-​old daughter for two nights. We were on a corner room, on the 1^st floor. While the sounds of motorcycles and bass did come through the walls at night, they quickly subdued and we we all able to get a good night’s rest.
The workout room has great equipment. I encourage Jack (owner) to move some of the equipment to face the mirror. Thought it was odd that the only thing in the room that faced the mirrors was the scale. On the flip side, you could see the ocean while you ran on one of the corner treadmills. I loved that you could plug your iPhone into the treadmill while you ran and it charged it! I wasn’t losing battery while listening to music.
The breakfast is great, and you can tell that by the number of people that show up for it every day. I loved that the owner was out making waffles, changing coffee, and helping all of his staff. That is very commendable.
Staff was very helpful in helping us find some off the beaten path seafood restaurants. You cannot ask for a better location. It’s a 1 minute walk across the street to the beach. It’s so convenient because you don’t have to pack a lot to go, you can come back at any time with no hassle.
The only downside that we had was that our room was not cleaned very well at all our first night. I politely asked the front desk, and they said someone would be down right away. 3 hours later, no one had come. We went to ask again. They told us they were sorry, and this time did actually have someone come down.

The housekeepers and the breakfast attendant was very friendly, polite, and helpful. Unfortunately, that is where the positive experience ends.
The AC in the room (we stayed in the oceanfront building) was impossible to set. It was either freezing or we would wake up sweating.
The toilet in the room did not work. It took the maintenance staff almost an entire day to fix, not very convenient when traveling with children.
There were never any towels available for the pool. I was told to «possibly» come back in a few hours and «maybe» there would be some available. In our one week visit, there was only one day that we were able to receive pool towels and the front desk attendant acted as we were truly putting her out because we requested 4 towels, one for each of our family members.
The breakfast area is a nightmare. It was so overcrowded you could hardly move. The breakfast attendant worked very hard, but it was too much to keep up with. The line went out the door every morning. You must go to the front desk which is located in the breakfast area and redeem vouchers every morning for your breakfast. This is is the SAME place where people are checking in/​checking out, in theory it is also the same place where you are suppose to get pool towels. However, as I previously mentioned they are scarcely available.
Parking! What a joke! There are not enough spots for all of the guests. We actually had to pay to park at a meter one night because there wasn’t any spots available.
There are many other beautiful and much, much better managed hotels in Myrtle Beach. My family and I looked longingly at those staying next door at The Hampton Inn. If you are looking for a stress free vacation where you will not have to fight for working amenities, towels, breakfast, and parking… stay somewhere else!

This Best Western is rated the 4^th hotel in Myrtle Beach by Trip Adviser for good reason. The staff is fantastic. They take so much time to take care of you. The front desk staff will take the time to make sure all of your questions are answered, and the women who serve breakfast need to get paid way more than I’m sure they do.
The first night we were there we were on the outside of the hotel and I go no sleep. I failed to mention that it was Senior Week. Yay for us. There were motorcyles and loud bass all night. At 6am I walked to the front desk to ask that we be moved. Kelly was so nice to find us a room, and had it cleaned by 10 so we could move out and get some rest.
The rest of our stay was close to perfect. Except that I left my iPad in the exercise room. But you know what? Some God-​Send of a guest actually returned it, to the front desk. Then they spent 2 hours trying to get a hold of me while I was at the beach. Who does that? These people are amazing!
The beds were also very comfortable, and the pool was a great spot to relax after the beach. The location was good with plenty of places to walk to including many bars that we never saw until the last night.

I was able to stay here several times because I realized that this hotel is comfortable, close to the beach, and has very good customer service. For a little more green, you can stay on the rooms right on the beach… totally worth it. Though the rooms across the street are more than enough for tourist who just need a comfortable place to crash, the beachfront property is much more lavish. Big comfy beds, big screen tvs, balconies, clean bathrooms, are all big pluses for me. They also had a mini-​kitchen for those leftovers from the night before.
They offer free breakfasts in the morning and they are not bad at all (though you might fight for a spot to sit down). I had no problem with the staff as they helped me on several occasions regarding future reservations and making sure my family was taken care of.
Located in a very prime spot, they also offer free parking which can be hard to find on the beachfront.
I would definitely come here again if and when I visit Myrtle Beach again.

The location is awesome — you walk across the street and the beach is right there. Parking seems small but we never had any problem finding a good spot. The pool area is fantastic. You have a regular pool with a real deep end and a shallow end with a baby play area. Then there is the lazy river and finally a hot tub. We spent a lot of time in those. The room was great: an efficiency suite with three beds and a full mini kitchen. We even had a view of the ocean. Looking back, maybe we should have planned to spend the whole week there.
There are a few restaurants in walking distance but not many. You’ll likely need to drive a short distance. But the beach — it’s right there. Prices were reasonable for this room in July. Breakfast was so-​so and super-​busy. The staff — wow — what other reviewers said was true. They were all so very friendly, right down to the maintenance guy. The family that operates it all works there and were helpful finding us places to see and offering advice from a local perspective. This place deserves a rare 5 stars. It’s at the top of our list for a return visit.