Hampton Inn Charleston-Airport/Coliseum

So it’s been a week since my stay here and I’m still mad about it.
I booked a room through Priceline out of necessity because my flight was getting in too late to drive where I needed to go that night. After multiple delays, I finally got to charleston after 230am and just wanted to crash in my room. Too much to ask, apparently.
Upon waiting to check in, there was a couple at the desk ahead of me complaining that they had just checked in to find their room was used and not cleaned. This was a bad sign of the fate that awaited me. After I checked in and walked into my room, a cloud of smoke greeted me and the entire room smelled like an ashtray. I had confirmation from my booking that I was in a non-​smoking room. (Sidenote: this is 2015. Are companies still concerned with catering to their smoking customers? You can’t smoke anywhere else, why still have smoking rooms? Yuck.) So as the clock rounded 330am, back downstairs I marched to tell the uncaring gentleman at the front desk named Michael that my room was smoking and should be non, to which he replied with the happy news that it was the only room that was available and I had no choice but to sleep in it. He also told me that booking through a third party site didn’t guarantee the type of room I would get. As if this was my fault and should have known that?
After weighing my lack of other options, I accepted my fate of sleeping in the death stick cloud for the few hours I was going to get. Michael then offered to refund my money for the incident (I was surprised to learn he was the manager) and mentioned I just needed to sign something when checking out.
So the time came for me to check out, and shocker: the girl at the front desk had no notes or information about what happened or a refund for the room charge. She took my number and told me someone would call me to get it worked out. Surprise, no one has called. I waited a week to see if the charge would fall off. Nope. So now I have to do the legwork with the hotel and my credit card to get a refund for what was the worst hotel experience I have ever had. If this was a Motel 6, I’d expect this kind of thing and let it go. But not for a room that was over $ 100/​night. Believe my and the other reviews and do not stay here.

Stayed here on our arrival night in Charleston. Landed at midnight, headed over, checked in, slept, left, and had no issues.

Room not ready when arrived late afternoon. Booked 3 months in advance. Staff did not care. One star due to service at this price.

Friend and polite staff. Always have coffee and tea available in the lobby. Nice little gym. Breakfast from 6 – 10 AM. Free wifi. Comfortable beds and pillows, very clean. I will definitely be coming to stay here again. Van driver very friendly.

Between a 2 and 3 — I’ll go with 3 because of the good staff; most of the hotels shortfalls are not their fault. Our first room had a issue, the staff got right on it and moved us to another room. The new room was better but… toilet ran — aggregating. Rest of hotel is old — stained hallway carpets. This does not represent the Hampton (or Hilton) brand very well.

We don’t expect much but quietness to be able to rest at night, clean bathroom and comfortable bed to sleep in. This hotel offers all three.
Complimentary wi-​fi and breakfast certainly help too.

Unfortunately I chose this hotel chain because of past experience, but, this is the worst stay that I have ever had at a Hampton Inn, from the beginning it was a disaster, from not being able to get a taxi to the hotel, to waiting 2 hours for food delivery, to a non working remote that took three trips to front desk to resolve, and now breakfast is not even ready when they advertise it being ready at 5:30am, it’s now 6:49 am and it’s still not ready, really, don’t come here run as quickly as you can. I give it minus one star. Oh yeah, it’s smells and not the cleanest bring Clorex wipes.

How do you know that your hotel is disgusting. When you have to ask the front desk for Clorox wipes to clean the pubic hair and urine from the toilet seat. Unfortunately, I had to ask three times to switch rooms and the one with the pubic hairs was the cleanest one. I can go on but my recommendation is to go elsewhere. The entire City was sold out this weekend or I would have left immediately.

We was not offered another room. So we just went to CVS to get a candle and air freshener. For the price I would not recommend this hotel unless it is your last option. The restaurants made this trip great. We did a lot of walking so made sure u have some good shoes.

Not your typical Hampton Inn.

For $ 140 a night they get one star. This place is dirty and gross. I would have gone to the front desk and checked out and go to a better hotel but I have a flight to catch in 5 hours.

Friendly southern hospitality. Clean, comfortable, great service and reasonably priced.

Smallish and older with a dated feel. It ran a distant second to the spiffy Hampton at Broadway Myrtle Beach.
Our small room felt quite crowded with a desk, tv cabinet, couch, bed, etc.
Our door stuck, needing either a tug to open or a hip-​check to close.
Free parking. So-​so wi-​fi.
Unipressive location behind a Waffle House.
OK breakfast in small lobby dining room,

This is a pretty average Hampton Inn location. The staff is very friendly, the room is clean and comfortable. They don’t have a business center per se, just a couple of computers in the lobby that are ancient and slow. The wi-​fi was pretty good. Convenient location near the airport and lots of restaurant options nearby (of the chain variety.)

Nice place but housekeeping is inconsistent. Had to call two out of three days just to get the in room coffee refreshed, its like they ignored that part of the room which annoys me as it is 7am now and i don’t have any coffee in my room. No apologies, just frustration from the front desk when i call.
First night it took three trips to the lobby to get a working set of keys. New girl at the desk finally sent up maintenance, who radioed her back and said ‘i don’t know — my key worked’ and i said ‘i told you i knowhow to work a key’ — and she returns with ‘yeah but he is using your key’. She wound up giving me another room but making me feel like an idiot. (Maintenance man had used his key for the first room, not the third wrong set she gave us)

Evening Reception during the week, breakfast to go during the day. Friendly staff

I travel to Charleston pretty regularly with work, and while I usually choose Hilton brands, I had yet to stay at this particular site. It’s okay, but there a couple issues I have.
They did let me check-​in early, so I appreciated that. The front desk was friendly as well. But aside from those to high-​points and the great breakfast, the rooms were just okay. No microwave or fridge which is a pain, and the amenities are pretty bare.
In the end, it’s a hotel that I stay in while on business. That being said, I’ll probably head back over to Mt. Pleasant next time. This just wasn’t great.

The grouchy, older front desk lady did not like us at all. I have no idea what we did to her, but she was just so rude.

It is near the airport and they provide free shuttle service. It is a bit outdated, but the staff and breakfast were good.