Fabricland

Agree with the other posters here, service at this place is non-​existent. Seems that people are miserable to work there. I was looking for a pretty popular pattern (toile), and the lady behind the counter right away said, «good luck». I said why, «we don’t have them anymore». You can look at the books, you might find some. I looked at the mound of books they have, and it would be impossible to find something there — they were not in any order! Not by designer, not by color, not by pattern. Whaa — –aaat? How do they stay in business? I remember coming here years ago, and the service was the same. I thought they’d be different. Eeeks is exactly right!

Classes. 5star. Selection. 4 star. Service 3 star.
I sew only occasionally but have purchased fabric and notions here for many years and have found the selection adequate to my needs. They are not the most cheerful or friendly bunch but I have not found them rude, either. I think the store’s greatest strength is its classes. If this review were for just cIasses, I would give them 5 stars.
I recently purchased some custom window treatments and found the service less than stellar. For that I would give three stars. The website function to request an appointment does not get a response. Call or go in to the store. Although they did help me pick shades that I am very happy with, it took an extremely long time to get, they were very expensive, and they left off an obvious part which the installer did not notice and I had to wait for another appointment for. So for shades I would most likely go elsewhere in the future.

I was stunned to be denied decent customer service because of «company policy.» I’ve been sewing for 40 years and have gone to FabricLand before without much issue. The service is competent, if not very friendly. Yesterday, I needed fabric for swags I’m making for 5 large windows. I needed 27 yards of fabric and wanted it cut into the five sizes I needed. It never occurred to me that I’d be denied this service. It’s a fabric store, where one buys fabric cut to size needed whether it be for a dress, pants, or curtains! They refused to cut it for me, supposedly because of their return policy. «What if we measure wrong?» «If we do it for you, we’d have to do it for everyone.» Uh, yes, because this is a FABRIC store where you buy FABRIC cut to the amount you need! I still am baffled and disgusted. Now, I get to roll out 27 yards of fabric to cut on my own, without the benefit of the sophisticated equipment, rolling machine, slit table for scissors, etc, that they have. The only good thing? If I don’t like the fabric, because it wasn’t cut, I can return it within 30 days for refund. I may just do that, if only because this store does not deserve my business. What a shame!

I really enjoyed the beginner sewing class upstairs with Carmella. I lucked out since there were only 3 students that day so it was almost like a semi-​private class. She was patient and knowledgeable. Overall a great teacher. We learned not only how to operate the machine but also a few basic sewing techniques. We got to take home a project made in class as well. I definitely recommend their classes. The exterior of the store can use a fresh coat of paint tho…

I came here for the absolute beginner’s sewing class and had such a great time. I was a little worried because when i called the lady i spoke with on the phone was short and a bit rude when i asked about the class schedule. Thank goodness i still gave it a try. You can register for class online and avoid the grumpy person on the phone.
The sewing instructor was knowledgeable and explained things thoroughly. I felt I got a really good value for the $ 30 class. I will definitely try the next level sewing class here. They classes are held in an upstairs room and each student gets their own machine. I even went home with a finished project. Had a blast at the sewing class. I would recommend the classes here!

Don’t go here. I am a usual shopper at Joanne’s fabric, Walmart in freehold, and hobby lobby and have to say I was extremely disappointed in this place. First off the selection isn’t great and I couldn’t find a piece of fabric for less then 10.99 per yard. I am used to paying around $ 4 $ 5 per yard at the other places and able to use coupons. This is the first time I walked out of a fabric store with nothing. Had there been one I liked I probably would have paid the high price for a yard or two. As above poster also said way overpriced and reviews are very spot on. Try the above places for great selection and price. My new fav is Hobby Lobby for fabric

I’ve been having trouble finding decent fabric stores in NJ, and was hoping that Fabricland would be my mecca. Made a Saturday morning pilgrimage there.
Overall, I was pretty disappointed. About ½ of the square footage is devoted to ready-​made curtains and shades. The other half is split between dress fabrics, upholstery fabrics, and trims. Overall, the upholstery fabric collection was really mediocre, run of the mill stuff. The selection was pretty slim, not well organized at all.
The staff was not helpful at all. I will not be going back here anytime soon.

My complaints about Fabricland is that they’re overpriced and have a shoddy return policy. So just prepare yourself for that before shopping.