Tutti Nails & Spa

Went for a pedicure — no
Appointment — was taken right away. Excellent service, place is immaculate, and prices very reasonable. I will definitely be back again.

The two stars are mostly for the ambiance and color selection. The Tutti salon in Nanuet looks very sleek, modern and clean.
Tutti is a chain all over this area, the Nanuet location is very close to my job so sometimes I’ll come by after work. I’ve had a regular manicure, eyebrow tint and eyebrow wax here – all on separate visits. While overall I like most Tutti salons, this one is my least favorite. The prices at the different locations vary by a few dollars. They also have a loyalty program, but each location has their own card. Pricing wise, the Nanuet location is mid-​range.
Tutti Nail Salons:
They all have a pretty descent selection of gel colors and a very good selection of regular polish colors – including Essie and all the latest OPI. I love that they carry new OPI colors, but wish they would invest in the new gel colors as well. They also have a lot of interesting colors by Zoya.
Most of the time the person doing your manicure will give you a massage at the end! Nice! But I’ve noticed that this does not happen consistently and I have NEVER seen it done at the Nanuet location.
Ok, here are my experiences with each individual service at the Nanuet location:
Front Desk:
Sometimes someone is there and that person is helpful and nice, but usually no one is there. One time it was a guy who shouted across the whole salon to get the attention of one of the employees when I arrived for my appointment. Also, the Nanuet salon displays these «tip cards.» Someone either hands one to you or they are lying around for you to look over – it’s a table with what 10% 15% 20% etc. would be at various price points. Pretty tacky.
Eyebrow Tint:
I have super blonde eyebrows and wanted to try out their tinting service. The room where the woman did my eyebrows looked beautiful, but the lighting was a little dim. When she finished I took a look at the color in the mirror and it looked good while I was in the room. However, when I got home to take off my make up in normal lighting I noticed it looked MUCH lighter than I like it to be and so I went back and had her darken it. The color didn’t last as long as it did from other places I’ve been. I wouldn’t return for this service.
Manicure:
A co-​worker and I came here together for some after work mani-​a-​mani time. I usually get gel manicures but at the time did not have gel polish on my nails and wanted to try one of the new OPI colors (not available in gel at this salon) so I went with the regular manicure. My friend also did the regular manicure with an Essie polish.
Although we both had our nails done at the same time, my manicure lasted several days longer than hers. Is it the polish brand or the technician? Not sure. The technicians were both pretty rough on our hands, especially when pushing back the cuticles – ouch! I think my friend had it worse. I have not returned here for another manicure, but my friend has been back several times and said there is huge variation between the nail techs. I might come back and try a gel manicure out of convenience.
Eyebrow Wax:
She did a fine job but was EATING something the whole time! Every time she came over to apply the wax I could hear her chewing and crunching on something and she smelled strongly of garlic. Then when she would dip the applicator into the wax I could hear her blowing on the wax. It was VERY off putting. Yuck.
Also, I noticed that while she grabbed a fresh wooden applicator for my waxing, she kept dipping the same applicator back into the communal tub of wax every time! Eeek!

NEVER AGAIN. Sophia is by far the WORST nail technician there. She had a problem with me coming in at 8:20 for a BASIC MANICURE. She’s complaint that there won’t be time. I’ve never been to a place where it’s going to take over 40 mins to do so but I did. She cut me. Was huffing and puffing the whole entire time. I’ve had her before and she keeps getting worse. Im really upset that I wasted time and money on her HORRIFIC attitude

I hardly ever get a manicure but my visit last weekend suggests this place has trained its workers poorly. The technician «Moon» started the process by not using warm soap bath instead immediately pushed back my cuticles which was painful. Don’t go here!!! Also every tv is set to the same station (Verizon local news).

I had a great experience here. I worked with Gabriela, who was very focused on my pedicure and paid attention to the details. I did have the $ 50 Sea-​Salt Spa Pedicure. This service lasts about an hour plus dry time for toe nails. I walked in (was accommodated immediately) without an appointment at 10:00am on a Thursday. The facility is clean, bright, & friendly, at least it is first thing in the morning. Three people are staffed this morning, which is plenty adequate for today… Complimentary Hot Tea is offered during service. Free WiFi connection as well. Plenty of color choices and options for the feet. More options available for hands I will be back here again!

I’ve gone here a few times and never again! Like another reviewer said, for whatever reason they don’t seem to take walk ins (or so I thought) so I made an appointment and called to say there was no parking (place is in a mall) and I’d be a few minutes late. Long story short, they gave my appointment away to a walk in client and told me to come back an hour and a half later. I said I’d go somewhere else. Staff is rude, services are overpriced for what it is. If you’re from Rockland go to nailholic in Nyack it’s worth the trip; tutti is not worth it!!!

If I was able to give no stars I would! I went to Tutti’s for a gel manicure and 3 days later the gel started to come off so I stopped in and they said they would give me a new manicure and wouldn’t charge me, great — right? NO they did a sloppy job and told me it would air dry because they had other people waiting for a manicure (there was nobody even there waiting). As I am about to leave they say ok it’s $ 35 but wait wasn’t it at no charge because the previous gel came right off? «no, we need to charge you». Oh and never mind that a $ 5 tip couldn’t get me a thank you but rather a dirty look. RUDE staff. TERRIBLE job. I will never be back there.

What a beautiful place! The work is high quality and you feel like you’re in a fancy spa rather than just your average nail place. They serve freshly made tea with real ginger and honey, there are many TVs to watch, and it’s super quiet and relaxing. I would like to come back to try a massage or a facial.

I have been here twice, and will be coming back again! The setting is very tranquil and the customer service is great– plus my nails look amazing. Gabriella does a very nice job!

Just got my mom the first pedicure she’s ever had and Eunice was absolutely wonderful. She was tender, detail oriented and gave my Mom’s sensitive feet extra special care. Excellent job!

I have been coming here with my 2 daughters for several months now. There are many options in our town but we choose to travel to Tutti for many reasons. The staff are so friendly, always greeting us with a smile and making us feel very comfortable. The manager Christy is great. If they are running late for an appointment, she apologizes even though it is not her fault. The place is so clean that we can’t imagine going anyplace else. I disagree with all the negative reviews. There is no way they are finding anyplace better. I am very particular about where I go to get my nails done and Tutti is perfect. They deserve an A plus.

I am new to the Nanuet area and currently seeking a good nail spot… Yesterday was the 2^nd time I had a gel mani and regular pedi done and I was so disappointed. The work was so sloppy for the price I paid. My nails are look unprofessionally done. Very disappointed. It doesn’t look like I’ll be returning!

Ive been here many times. And eachtime they continued to get worse. I thought it was my timing but no! The woman i had today was god awful. She walked away many times and waa rushing through it the whole time. NEVER COMING BACK HERE

Do not spend your hard-​earned money here! The staff and the manager are rude. The pedicures are very superficial. They do not soak your nails and they put your feet in the foot bath for about 20 seconds. They rush you through the mani pedi process. And the worst – the foot bath looked dirty. For the expensive prices they charge, we should expect courteous and proper treatment and a skilled staff.

This was my usual pedicure spot but not anymore. The lady doing my nails was rude, rough, and complained about the tip we left her. If thats not a reason not to come to this nail salon, I don’t know what is. She actually chased my mother out and said tipping more than 15% wasn’t enough. Go here if you want rude service. I guess Im giving them 1 star for the nice colors they have. Thats it

Tutti is great, let Gabriela give you a Peppermint Pedicure and Manicure she’s great!

The décor is nice and the sea salt pedicure was awesome. They are understaffed and pricey. If I’m paying $ 50 for a pedicure, I should have the ability to put the tip on my credit card. This place will be great for a once in a while treat, but not for my regular pedicure.

I have been here many times, at least 8, and have never had an issue, especially any of the issues I have seen others post about. One of the girls at the reception desk even remembers my name when I come in, so needless to say all the staff I have come in contact with have been super friendly! If the wait is not too long, ask to see Amy, she is THE BEST! Last time I came in she did the best gel manicure I have ever had in my life just from showing her a picture. She picked out the colors for me, even did a better job than the picture I showed her. She is so funny and personable, really makes the whole experience even better and I try to see her every time I come in. If not all the other nail technicians I have seen have done a wonderful job, no complaints. (Honestly, I think the people will complaints about the customer service were probably the rude ones, I have come in contact with some customers at this salon that have been EXTREMELY rude to the staff and from what I saw they were dealt with as politely and professionally as possible.) They get busy because they do a good job so if you don’t want to wait, MAKE AN APPOINTMENT! The entire facility is spotless, cleanliness is above and beyond any of them other nail salons in the area. Their prices are only about $ 5-​$ 10 more than the other nail places around Rockland county but the quality of the work is worth much more! They offer a variety of tea or water if you want, and even shoulder massages while you have your gel manicure done. I have only had one pedicure here but it was on par with everything else, and they do offer a great variety of spa options they look just great! I will have to come back and try sometime.
To sum it up, this place is great. If you don’t want to wait make an appointment, show up on time, and be nice to the staff! You will not be disappointed.

Two stars are for the décor. Very clean as many of the other posters have said. What is very frustrating is that they seem to be very short staffed. The last two times I have been there, they said they were «too busy».
First time this happened it was during the week, in the evening. It was 2 hours before closing time and I went in with my daughter for just 2 straight manicures, no gel, tips etc. There were two people having pedi’s done and one person having nails done. Looked like there was one worker in the back just sitting at a station. As soon as we walked in, they said «we’re closed». I said, I thought you were open until 9. She said, «yes but we’re all booked». (?) Normally I wouldn’t have thought anything but they were completely empty!
Ok… Fast forward a couple of weeks. Figured I would try it again. Saturday morning… About 9am. Not very busy inside. No one in the waiting area, great, right? Well a guy asks what we want, I tell him mani/​pedi for me and mani for my daughter he says, «ok, pick polish». We are there long enough to pick out polish and I’m switching into my flip flops when front desk lady comes over and says, «2 manicures and 1 pedi…1 hour wait.» Again, I’m completely perplexed because they don’t seem busy and not one soul is waiting in the seating area. I tell her about what happened last time. She offers no apology… In fact, defends what happened. Anyway, we end up leaving because let’s face it… They may have nice décor but nail places are a dime a dozen.
Word to the wise… can’t seem to just walk-​in here. Don’t do like I did and drive 20 min to get there and not get in. Better still. Find a nice clean salon, with nice décor, and a welcoming staff somewhere else. That’s what I intend to do.

I regularly come here to get my eyebrows waxed. The staff here is very attentive and quick. I am a little particular about my eyebrows not being thin and they do an excellent job. A co worker of mine gave me a gift certificate during the holidays and today I finally used it, for a gel manicure. I worked with a young lady named Amy. She did a great job! What I liked about her was that she was personable and funny. I will be back in 2 – 3 weeks!