Clark’s Ace Hardware

Great customer service, have most things I am looking for in a hardware store. Will carry heavy items out for you into your car. The staff here are very friendly and do a great job.

Love this place.
Fast
Friendly
Affordable
Always happy to help
Convenient
I can’t find what I need at those big box stores and there’s never anyone willing to help unless you hunt them down.
In and out. The way I like shopping.

This is how it used to be. I had to come all the way up here to get the paint I needed for the house. And the lovely man cheerfully mixed it. Everyone was lovely and helpful and they had a lot of stuff I need.

I usually like going to smaller stores vs big box stores because of the level of customer service I get. Unfortunately today I went to ACE with an item that I wanted to return with receipt. I explained to Dick that I could not find the credit card i purchased the item on, but I had my receipt to prove that I purchased the item just 3 days ago in that store.
I planned on buying multiple items well over the value of the item I was returning so I figured they could credit my return toward my purchase. No chance, he did not care and his answer to me was pretty much «too bad.»
I understand if your policy is outside of your control, but Dick clearly missed the memo on being nice and thought we were having a poker face stare down. Weird.
I was bummed and unfortunately needed to still buy a single item while I was there, but I will gladly take the rest of my business to another hardware store.

ACE is the place you go when you actually want human interaction at your hardware store! Whether it be the ever-​helpful Loretta at the front counter, or Mark, Matt, Justo, or one of the other employees, you won’t feel ignored.
I went in today and asked about a hard to find latch for a 5 inch backset, and 3 different employees called me back about it! Best customer service ever.

If you go to Home Depot, you’ll get to wait a half an hour for help finding the part/​tool you need. When someone someone finally shows up, you’ll get a 20-​something bonehead who has never worked a home project in his life, or an over-​qualified «I used to own my own business» expert who is too self-​important, and too embittered about his failed business and his new job at Home Depot, to help you find your (washer, 90 degree plumbers wrench, fill in the blank).
Thank goodness there’s an alternative. Don’t make Ace your backup (when Home Depot proves a bust), make it your go-​to place for any home project. They don’t have the big-​tool selection of Home Depot, but what they do have is folks who actually know the difference between a lock washer and a paddle lock. They won’t wave you in the general direction of what you need, they’ll take you there. Then you’ll give you a couple pointers about your project along the way. Then they’ll make sure you have (again, fill in the blank) to save you another trip back to the hardware store.
Don’t let the size of the store fool you. Go with your experience. In my experience, I can get what I need at Ace (especially this particular store) in less time than it takes me to find the same thing at Home Depot, if Home Depot even carries the item at all.

I really love the hardware store. Much like a bookstore or a Walgreens or even a Target, I can spend hours hanging out there. Checking out every little thing on the shelves, making sure I’ve purchased everything I need for my DIY projects.
On a Sunday morning, I decided to drop by my local Ace hardware store down the street. I was greeted as soon as I walked in the store and was helped with my paint choices. I wandered around the store like a little kid checking out everything I needed for my kitchen table project. One of the store clerks even commented on how I looked like a «kid in a candy store.» Haha. That sounds about right. I love a clean, well kept store and this one was great.
I walked out with everything I needed and a smile on my face. A great way to start my DIY morning!

Nice to have just down the street from home. Best selection of hardware and fasteners I have seen just about anywhere — and I’m one picky SOB when it comes to that stuff.

it’s always nice to walk in a store and have the staff know your name! that always impresses me.
I’ve been coming to this store for about 25 years… I’ll keep going as long as they are there.