H&R Block

These people are amazing! I came in with a grocery bag full of old mail, going back about 10 years, most of it unopened. They (Tami, my agent and Christine, the manager) treated me like a prince. They took care of every detail and helped me set up a plan for hardship payment of my back taxes, penalties etc. They were thorough and expeditious, handling everything with professional aplomb, yet a personal touch. Awesome! I left there feeling like a huge burden was lifted off my shoulders. They were very generous re their fees as well.

Had an appointment with Jessica Luthi. She went through all the paperwork faster than I could blink, and came up with my refund. The cost of the service was unfortunately very expensive – in the $ 235 range, nearly as much as the refund itself. But, she told me to come back in the next day so I could use their software – which is much, much cheaper, under $ 50. It means that I’ll have to do it on my own, but she said she would help me through all of it. Make no mistake, H&R Block is a national chain. Some are good, some are bad, and the individual locations are only as good as their employees. This location seems to value quality over quantity, and are willing to take less money and waste more of their own time in order to save you money. Well, me at least. I can’t guarantee that they’ll do that for anyone. I guess, go in and don’t be a jerk. It’ll do wonders for you.

The ladies in Silverado Plaza really ROCK those taxes! Fast, easy, and always helpful. Nani and Jessica are always so friendly. Whenever I have questions, they have answers. I highly recommend those gal’s!

Got my taxes done and it was fast easy. They totally rock! Christine and Jessica totally rocked my taxes! Their expertise has helped me to plan for next year! Great job ladies!

Excellent experience. The initial greeting was prompt and everyone in the office was very friendly. My tax specialist/​accountant (?) «Nani» was absolutely awesome. She was patient, thorough, and very informative. All of my questions were answered and the entire process was seamless. Paying to file your taxes online (specifically with Turbotax) can run upwards of $ 75-​$ 100+ after you accept all of the perks and pay for your state income tax return. H&R Block was a clean $ 80 out the door and you get the human interaction element of having any specific questions answered along with plenty of explanation and thorough questioning on their behalf to maximize you’re return.
I used intuit Turbo Tax for about 5 years and I’ve been going to H&R Block for the past 3 years, I’m very pleased with the decision to switch to H&R Block.

Any place that offers me cookies, tea and coffee right when I walk in automatically gets five stars in my book! The service is outstanding as soon as you walk through the door. In this day and age, it is hard to find hospitality like that. This specific H&R Block is only open during tax season and I will definitely be returning next year. Mrs. JP Roberts, my tax pro was so amazing! She went above and beyond to help find me money I didn’t even know I could get back! She was very clear and patient, and there were no surprises when it came to filing a simple 1040A form. The cost was about $ 150, and that was nothing compared to the refund I will be getting back! Thank you so much H&R block for giving me peace of mind during tax season!

Super expensive and was a one hour wait even with an appointment! Come here if you have money to burn and time to waste. $ 300 for a simple tax return 1040EZ. Don’t be fooled by the ads and signs, false advertising of fees!