Napa Smog Test Only

Its walk-​ins only, first come first serve so it could go either way. I went at a busy time in the late morning/​early afternoon knowing I had to get it done that day. There was a few people ahead of me when I got there so I dropped off my car and walked downtown for coffee and lunch. It’s the perfect location, located on main street just a few blocks from Starbucks.
The receptionist was very sweet and personable which made up for the wait time. I liked that she took my phone number along with my paperwork to call me if I wasn’t back by the time my car was finished. The wait time wasn’t too bad even with three cars ahead of me and I was out of there in an hour and a half. I was able to go straight to the DMV and use the automated booth to get my tags printed right away.
The only reason I didn’t give full stars is the price. I’ve gotten my smog done for way less than $ 70 elsewhere (not in Napa).

Fast friendly. Can’t ask for more!
Best thing is if your car fails they will smog it once u get it fixed for free.

Called today to get a smog. Was told that the smog would take about 20 – 25 mins and that it is first come first serve. Also my boyfriends car (that was going to be smogged) has an exhaust leak so the gentleman that was on the phone with me said that it would fail the smog but if it did we would still have to pay for smog without certificate and also since it’s an older car that the state has put together an amount to me fixed because some suing of an oil company. We did not end up going there or anywhere to a smog but we will be going there when we do get the exhaust leak there. I did see on some comments that they were rude and disrespected customers but I didn’t feel that way I actually felt like they understood where I was coming from and didn’t just want my money. Also a BIG PLUS is that I called and there was no answer and I didn’t think that was a good sign but as soon as I hung up. I got a call right back from them. And they were able to tell me the price and also that that’s the grand total and that we should get the parts fixed before getting a smog!

I just have to say it was a real pleasure making business with this shop. I love my cars specially my BMW m3. Gonzalo was very kind, polite and very fast and careful with my car.
I will continue to bring my cars to Gonzalo he is the man.
He answered all my questions and even helped other people around while he was waiting on my diagnostic man he was on top of everything.
The girl at the desk was also very polite and clear with everything.
Definitely coming back THANKS for your great customer service.

I showed up with no appointment towards end of day, the gentleman was very friendly… I was in and out in 15 minutes, I definitely recommend this place

I went in to see if I could get my smog check done on my car. There were no appts needed but they took me in right away. The smog techs name is John. He was so helpful and courteous. I will be coming back from now on. Thank you.

Only place I take my vehicles in to be smogged, I’m always in and out and even when they’re busy always take time make sure clients needs are met. I go no where else but Napa Smog!

Talked to someone 45 min before my appointment and only showed up 2 min late. The guy passed me over for a walk-​in! Not only did he have my phone number and could have called me he also took 10 min to tell me he passed me up via his receptionist. Very unprofessional! I highly DON’T recommend this place.

Totally rude behavior and unprofessional appearance at front desk. Tattoos and wearing colors? I don’t need that. There are better places just as inexpensive in Napa.
If I could give 0 stars I would but Unilocal requires 1 star minimum to post.

I had an appointment for 11:30. i stated that I was there for my 11:30 appointment when I gave the guy my paperwork for the appointment. After sitting and waiting for 45 minutes I finally asked why they had serviced two customers after I came in. The young fellow said «if you’re going to be a pain, we won’t do it at all.». I was dumbstruck. I have my own business and am very mindful of the difficulties of scheduling and dealing with the public. I asked for my paperwork and left. Then he gave me somene else’s paperwork.
This employee has done significant harm to this business and should be removed. ‘I’ll never go back, which is a shame. I’ve gone there for years and like the location.

absolute worst services Ever!!! a gentleman named Marco seems professional and polite, however the few times i stopped there the «other» gentleman attempted to «Not» help me.
wow talk about being treated so unprofessional and disrespectful, unpleasant
i cant believe he actually still works there with the way he treats people,
i have talked to several other people that have gone there and same thing! too bad a local business in town is represented by a jerk!