Target

I had a difficult time today trying to find more of the same brand and size curtains. I had to go to three different stores to get the set completed.
At one target store I had them call this target to see if they had what I needed. After they physically checked they said they would hold them for me. However, when I arrived they had inadvertently been placed in the go back basket.
The supervisor (Sarah) was very apologetic and even offered to let me pick what I wanted at the in store Starbucks while I waited.
Once they had rounded up what I needed she even threw in a five dollar target gift card as a way of showing their apology.
Then the associate that rang up my order (Melinda) also went out of her way to see if she could find more of the curtains that I needed at a different store.
In short, the customer service here is awesome! A big store that knows how to give the personalized touch.

The Target Mobile guy is amazing. Too bad he’s leaving for a better job soon. Good luck buddy!

Don’t expect any help. I went in search of a pair of Apple headphones and a 40 inch TV. A nice clerk went in the back to find the headphones for me, as there were not any on the shelf, but the store showed that there should be two in stock. He came back empty-​handed and said that he was really frustrated because they should be there. I explained to him that we had already been to the other Target store in town and since they were out, we did not feel like running around to other stores where they may or may not be in stock. I asked him if he could take my number down and call me when they came in and he said no. They could not order any more since the system showed that there should be two in stock. He was really lost and confused and did not know what to do, he just kind of shut down so I asked to talk to the manager. He called Danielle and asked her where she was. She said that she was in her office. He told her that a customer wanted to talk to her then she told him to turn his receiver off so that I could not hear anymore of their conversation. Bottom line: there was no way she was coming out of her office to talk to a customer. I repeated that I wanted to talk to a customer right away and she again declined. What a lazy, cowardly person and a manager to boot. I left Target and headed to Best Buy to buy my 40 inch TV. In the past, I have always purchased my electronics at Target, but I will never set foot in one again. Their managers will not support their employees and they will not support you. Well done, Danielle, you have cost Target a lifelong customer.

Service is okay but the website is incorrect. There was an item that had clearly stated «IN STOCK» but when I drove all the way over there was none to be seen. I wasted gas unfortunately. It was my fault as well for
not calling in to check. Still, there is much product at this store.

My go-​to store for just about anything. Clothes, food, health products, you name it. It’s a big store that is fairly close to home and conveniently open late to 11 in case I feel the need to get some groceries for the next morning. The Starbucks in the store is helpful for an energy boost before going through the store. The free WiFi anywhere inside the store is nice, helps when I’m trying to get my shopkick points! Anyway, large store in a large plaza with plenty to offer.

The only reason I would come here is for the awesome popcorn they would sell and they took that away from me it’s so dissapointing!

I have mixed feelings about this Target, mostly because the majority of the staff have been really good people– like you’re glad to see them and they have a great smile and helpful attitude kind of people… However… The management of this store is appalling… As in simply inexcusable behavior and today I had had enough. I have been a patron here for years and withheld my review hoping they would improve the conditions of the store but it has only gotten worse.
My child needed to use the bathroom today and there we discovered the handicap stall had no lock, just a plastic bag stuffed in the hole where the lock should go. Now this would be bad enough on a regular stall but the handicap stall is significantly worse because a person who really needs it cannot sit on the toilet and reach the door at the same time to hold it shut. So any person who really must use a special stall now must enlist a stranger to hold it closed or suffer the indignity of having the door open so any random person can see them on the toilet.
Really Target? This is how you treat people with special needs? Shame on you.
I have overlooked the long lines, your ridiculous understaffing that leaves huge lines any time of day with three, maybe four, check out lines out of the dozen available. I overlooked your recent up-​charging of chocolates, dairy, and eggs (really, you –have– to charge a buck more now than you did six months ago?). I overlooked the fact your electronics department has dwindled down to a pathetic stall with only cameras, TVs and iPod/​iPhone accessories which means I have to go to another store for even the basics.
I overlooked it all because you have, or rafter HAD, some of the kindest staff in any of the local stores. You have lost most of those people in the past year it seems, considering the state of the store it’s not shocking. Your management behind doors can hardly be better than what is apparent on the floor.
You had people who would smile at my kids, many remembered their names and would small talk with them, tolerate their silly toddler questions when they were small and help them find things as they got older. You had one man who I saw nearly get run over by an elderly (clearly not-​all-​there) woman and when I went to see if this man was ok instead of outrage (like he was well entitled to) he showed only concern for that crazy woman who nearly killed him. You had the kind of employees most employers would kill for.
The last few months I have seen many new faces in the store, so I wonder, management what did you do to drive away the best retail team in Napa and replace them with the most apathetic and bored people? What did you do?

Just like Walmart, they have tons of registers yet they only have 2 open every. single. time. Also mind you, those two open lanes have lines like no other.

Well, it’s a Target, like writing a review for Starbucks (Heyyyy, those are inside Targets too!), this one is in a nice part of Napa, he store is fairly clean, and the employees were friendly. We may start using this one a bit more as it seems closer to us than Vacaville… hmmmm… we will see, we will see.

This is store I go to very frequent because its the store closest to our house, usually have good visits. Yesterday I was trying hurry back home so I decided to go through the Starbucks for a drink and to check out. Waited there so few seconds associate was having a very loud conversation with another associate about another job offer. Ok I get it your excited, but as I’m still waiting I make a noise to get her attention as to say hey I’ve been waiting. Takes my order and rings me out and still continues her conversation, did I mention loudly other people sitting in that area I could still hear her over them. Let’s keep it professional guys I just want a good visit and don’t want to hear your extra baggage!

This store has gone way down hill sorry to say. The Toy Department looks like a hurricane hit it. With Target as a whole prices have gone up, with quality and selection going down.

Pretty big variety off stuff in this store. They have a pretty big selection of most of their stock. The store seems like it is up kept very well.

This is for the Starbucks located at this
WEIRD EXPERIENCE. The two gentlemen helping me were very enthusiastic towards each other, but as soon as I got to the counter they were rude. Didn’t want to look at me directly or make any eye contact when speaking to me or when I was speaking to them (okay, awkward!!), didn’t thank me after I payed, and didn’t thank me when I received the drink. Not even after I said thank you to them! Not even a your welcome! So hostile and awkward. You boys should get new jobs. Starbucks baristas are supposed to be upbeat and friendly.

The Mr & I apparently didn’t pack very well when it came to our most recent staycation but luckily Target was within an easy walking distance from our B&B
Grabbing essentials such as sunblock & sleepy shorts, we also found some Levis jeans that came in very handy on those cold mornings
Didn’t have quite everything we were searching for (like camping chairs) but the store layout was nice, there was a SBux inside & the crowds were laid back & nice as could be
And that makes me a big fan!

I like this one than the one at Bel Aire Plaza. For some reason it’s bigger and is more stocked.

Staff was helpful and found a piece of furniture I needed. Also gave me 15% off because it wasn’t flawless.

I like this Target better than the one on the Trancas. They have a great grocery section as well as the normal things you expect in a Target. I also like that I can grab a Starbucks before I start my shopping for the day. The store is very clean and the employees are always very nice.
I utilize their coupons, Cartwheel (download on the app store), and red card and normally save anywhere from 5 – 20 dollars, depending on what I’m buying (and how much). They make it too easy to save money, that I spend more, which is great for my house, but not for my bank account !

We were on the search for a camera battery charger (because we stupidly left ours at home). We searched the electronics department for camera chargers but were unable to find the section. The first employee that tried to help us was unable to find the charger we were looking for so he grabbed another employee that was a little bit more familiar to help us.
He found that the charger we needed was out of stock but that it showed that they had 2 in stock at their other location. Not only did he give us directions but he also called the Target to ensure they actually had the chargers there before we drove all the way to the other location.
We appreciated the extra effort!

***This is pretty much like any other Target, but it is nice to have a clean, organized and well stocked store that provides a low cost alternative to the many pricey Napa shops (especially when you need to pick up some everyday supplies); the exterior of this Target is done up in stones to kind of reflect the area in a touristy way***
Like most Targets, parking is free and easy to find in their big parking lot.

I can only guess that the shelves of this target and the one in North Napa are always so picked over because there really isn’t anywhere else to shop in this town?
Came in here looking for some socks, and a pair of slip on shoes for someone in a nursing home, and spent most of my time trying to find someone to help me… only to be told that they didn’t have any more inventory in back… how can a store be that low on plain white athletic socks? I don’t get it.
Clean store, very dim lighting which is a little odd — but maybe they are just trying to save the planet. For the people who think this is the nicest target — you may want to go try any (all?) targets in larger areas.