CD One Price Cleaners

I go here twice a week. Very nice people. Great service and good pricing!

I was between 3 and 4 starts. Never had an issue with my dry cleaning but CD One Price Cleaners is $.50 more per item than my normal cleaner (who is just a little out of the way) so that ends up adding up close to $ 10 each week. On the plus side — hours are great.

Do not go here for stain removals! Took 2 expensive dresses that you could wear to work in for stain removal and dry cleaning. The stains came back worse and bigger, like they were rubbed in and spread. Save your money and go somewhere better! Also they raised their prices and they’re ridiculous now.

Great customer service, very clean, and timely! Always do a great job!

I take my shirts here when they are dirty, and they come back clean. What can I say? They dry clean clothes. I have never had any problems. Recently, they have begun to service blankets, although that takes an extra 24 hours. They offer free cookies and coffee. The cookies available are usually some form of generic Oreo-​vanilla or lemon cream. They often run out of the complementary cookies in the afternoon. The parking lot makes me a bit nervous, but then again a lot of things do.

I’ve had minor issues at this store in the past. Steamed ripples in shirts, double seams pressed into pants, unevenly pressed collars. But I’ve been a regular customer of this store without a serious issue… until this week. That is until I picked up four dress shirts and a shredded rag that used to be a dress shirt. It obviously was caught in a machine and torn to shreds! I was told that a manager would contact me the next day. I left the store believing that I would be compensated for my property loss. After all, the shirt was only $ 40 and less than a year old, right? You would think they’d want to keep a customer by paying for damage they caused and call it an investment for the future. WRONG! The manager claimed that the reason the fabric tore was that it was old and worn. It wasn’t! She said that it is not the policy of the store to compensate for replacement cost of any damaged clothing! I was only given a $ 10 credit. I will use the credit but that will be the last time I set foot back in this sub par, rag-​generating excuse for a cleaners.

Among the services that SHOULD be flat-​rate priced is dry cleaning. CD One Price is your great flat rate dry cleaner in the burbs. I wish they had city locations but given their business and appetite for expansion, they should be there or closer soon.
CDOP has same or next day service available. You get the garment to them by some time in the morning and it’s ready by 5pm same or next day if you’re beyond the morning cut-​off.
I have had one or two garments not done to my satisfaction in the past but at the further SW Naperville location, not here. Friendly employees, quick and reliable service. Good hours. Top notch.

I will not come here again. I took my suit here to get dry cleaned. The lady who took my order said she would take extra care of it since I expressed hesitancy. They clearly didn’t.
I picked up my suit the next day. The jacket was ok but not perfect without wrinkles. My pants, however were absolutely unacceptable. It seems they pressed them because they made new vertical creases in my pants and now I have two different and very visible sets of creases down the legs. They folded my pants to hang which resulted in horizontal creases as well.
It just seems they cleaned my suit with haste and without care. I won’t bring my suit back here to get this issue resolved, as I don’t trust their quality. I also won’t bring any of my other clothes here to be cleaned.

Tried this dry cleaner and was stunned they called me to report shirts were not cleaned because my sleeves were torn… their machine tore them. Will not be back! You prepay so on an issue you get a free card for next visit. not

My sister brought a stain free and expensive shirt to be dry cleaned. When she returned later to pick up her items, she was told her shirt was rejected because of INK STAINS that werent there when the shirt was dropped off. She got a card for one garment to be cleaned for free since it was already paid for which also had the same smudged blue ink… someone obviously had an issue with a pen. Accidents happen, i understand, but dont tell me it was delivered like that and not pay for the ruined shirt.

This place is exceptional!!! I have never encounter an issue when it comes to my clothes, customer service is great, quick service, employees are always friendly, and who doesn’t love free coffee? I know i do. Lets not forget how generous they are with cookies and doggie biscuits, i do not know of any other cleaners who would do this. Moving to the area and picking this place as my cleaners has been a great decision for me.

After years of taking my laundry there and fairly good experiences (sometimes had to redo shirts due to not cleaning collar correctly), they unfortunately ruined my favorite shirt. I thought it wouldn’t be a problem and that they would take care of it, after all the staff is great. It was A $ 150 Lacoste button down, long sleeve shirt, given to me by my mom. They stained my shirt with who knows what and all they offered was $ 20! Just ridiculous, I asked them for a $ 120 credit, which would have not cost them $ 120, but much less. Now they just lost a faithful customer and won bad reviews. Stay away!

Uzsed to go there a lot and then started using the Roosevelt location in Glen Ellyn because my new home was closer. Then I started to having missing buttons, creases messed up, etc so I decided to go back to this Ogden Location. first time I go to pick up my clothes, they have an envelope stapled to it with $ 15 in it., I left cash in my pockets of my pants and they found it! Nobody pocketed the cash or anything! Amazing that there are good ppl still out there

Fast turn around on clothes. Have had no issues with anything we’ve taken in the last year. Prices are great and free drinks are a plus while waiting in the long line. Also they provide a laundry bag with their logo.
A few cautions though:
1. No Credit Cards (they say this is coming, but don’t display a date)
2. Specify if you want something dry-​cleaned or they will just launder it.
3. Long Lines due to only 1 – 2 registers being open (there are 4 sitting on the counter I believe) There are multiple other employees walking around, but none come to help with registers during peak hours. This is quite annoying to a customer.
4. Parking lot gets very full during peak hours, just be careful when backing.

First, I am a fan of the quality of their cleaning. I’ve had multiple shirts laundered and pants /​sweaters dry cleaned and they always come out great. Second, their prices appear to be reasonable — no complaints there.
However, I do have an issue with how efficient their service is. Every time I have gone in this summer (5+), I have ended up waiting 10 or more minutes simply to pick up or drop off my laundry (at both peak and non-​peak times). They continue to only have one cashier open (despite 1 – 2 dozen people around the store) and do not think to accommodate long lines when they build up. While the staff has always been friendly, it wouldn’t take a lot to open up a second or third cashier when the line starts to wrap around towards the door.

This place gets the job done reliably. Same-​day service has never let me down — in by 10:00, out by 5:00. The free coffee is great for the morning drop-​offs. Staff is friendly and addresses you by your first name when you pick up.
In the 6 years I’ve been taking my stuff here, only once did they screw something up. One of my older suit jackets got ripped in the back during cleaning. They caught it when it happened, called me to let me know about it, and they sent it out to be mended. I’m pretty sure they didn’t even charge me for cleaning it.

I’m not a huge reviewer, but I felt the need to go out of my way to review this particular dry cleaners. I have never had a single bad experience, but an overwhelmingly great one time after time.
First and foremost, the staff is SO FRIENDLY that each time, you leave smiling. When I was pregnant, they would walk my dry cleaning out to the car, regardless of the weather. They always ask about my family and the kids.
As for the dry cleaning, I have never, ever had any letdowns with the quality of dry cleaning. If there’s even a tear in the pants or anything, they would call to let me know before continuing cleaning them without wanting to cause any further damage.
The parking lot is small (not tiny), but it’s a dry cleaners, not a superstore with a giant parking lot. When it is busy, cars aren’t parked more than a few minutes so within a minute, someone is backing out anyway.
They do not accept credit cards which did throw me off the very first time I went there, but they have an ATM right by the door, so if you don’t have your check book or cash you can withdraw some money. Not a big deal-​coming from a girl who only uses her credit card.
I will absolutely continue coming here – i will even go out of my way if I have to!

When they first opened, not the greatest, several times we had to have our things redone. They did them again with a smile and an apology. Over the past year, I’ve noticed a significant improvement and taking most of our things there now. Pricing is the main attraction for sure. Staff are extremely friendly and they do remember their customers. High traffic hours have very limited parking.

CD One Price Cleaners is a great little chain to stop in, drop off and pick-​up without too much fuss. Peak times can provide a 10 – 15 minute wait, so try to go in the middle of the afternoon to avoid the crowds.
I used this location for a year or so when I worked in Naperville. The parking lot is cramped and finding a space isn’t always the easiest thing to do. If you can’t find a spot, drive a little bit east on Ogden and you’ll see a side street you can park on.
There’s free coffee while you wait, which seems to be the standard fare for this outfit. Just make sure to bring cash, as they won’t accept any debit or credit cards. They have always done a great job on the suits and pants I’ve thrown their way, and you can’t find a cheaper price, or at least not that I’ve been able to discover.

Super convenient and cheap. Some of my clothes came back a little smaller, but I blame the construction and textile rather than the service.
Some folks adore the free Starbucks drip coffee with paper cups. Sometimes there’s cookies! ;o)
The staff is very efficient and courteous. The parking area can be full sometimes, because it’s a well-​trafficked store.