Comprehensive Auto Repair

If you want honest work, steer clear of this place. Don’t let the German cars in the lot fool you…
I had my Audi «repaired» here. The repair failed the first DAY! Tim also over charges and then offers free service in exchange. I’ve been driving 35 years, worst place ever; and I grew up in Chicago.

Tim, the owner, charged me $ 187.50 for a BMW starter install labor for my supplied part. They have $ 100/​hr is their labor rate on a sign in the office. So, 1.8 hours for what three other shops quoted $ 120 labor estimate or about 1.2 hours. I had no choice to go to those other shops due to Labor Day overflow. ADDTL $ 7.50 that Tim never mentioned when giving his quote for parts that could have been reused instead of thrown away.
The starter seems to be installed well. However, they broke my rear left door ashtray due to carelessly picking up the new starter box from the rear left footwell. I rarely have rear passengers in my car and nobody smokes. There was a fresh white scratch going up the front of the black rear left leather seat and up the black leather door panel to the broken ashtray. Looked like they tried to jam it closed again, due to broken plastic pieces and gear wheel fragments. I had to order a used ashtray module for about $ 30, since the broken ashtray door is loose and noisy on bumps now.
Also, there was only one person’s ASE certificate on the wall: Tim, the owner who, by the way, doesn’t work on the cars… just manages the mechanics. They didn’t have any ASE certificates of any of the mechanics on the wall… so misrepresentatiion/​TRICKERY?
Finally, their parking lot/​driveway is really small and has room for just a few cars! And they refused to give me a shuttle ride home for just 3.7mi distance. They promise shuttle service on their website. Imran had an unfriendly attitude about giving me a ride home. So, they were VERY DISHONEST as mentioned above and they lied about shuttle service for customers.

Accurate diagnosis and fair price to repair my Honda. Very happy with the service. If I brought my car to the dealership they would have replaced the entire throttle body. At CAR they found and aftermarket throttle position sensor (sensor is not sold by Honda and is riveted onto the throttle body) and did the work to replace just what was needed. This fixed the problem.

Fantastic experience! Radiator blew the night before. I was able to get the car in the next morning. Ask to have a look at some other things already knowing that the car needed some work. Tim called me back with a list of things that I knew I needed. He then prioritized the ones that were critical/​safety issues that needed to be done and was honest about the ones that could wait until I saved some shekels… the big name guys would have bent me over…
I highly recommend you give Tim a chance if you are tired of paying the big name chains or dealership prices. Honest — straightforward — reasonable pricing for OEM parts.
I will return.

I was lucky enough to ask a friend for a recommendation when I needed a good mechanic, and figured I would pay the favor forward. Tim and the crew at Comprehensive Auto Repair are the best. I have taken both of my cars (Foreign and Domestic) here and would not think of going anywhere else. I have brought my cars here for routine maintenance, like oil changes, and also for more complex engine repair, breaks, etc. The folks at C.A.R. always go above and beyond expectations. Very reasonable, and honest. You can’t beat the location if you’re a Naperville commuter!

Continue to be impressed with this repair shop. Tim fixed a flat tire for me, quickly and at no cost earlier this month (he also showed me the monster that had pierced my tire-​yikes!) Very satisfied with their speed and attentiveness today (had an oil change, tire rotation And new wiper blades-​all done for less than $ 84!). So glad I have efficient and honest mechanics. Makes life so much easier. :)

I finally have a «car guy»!!! I am so excited to find an affordable, honest auto repair shop. Since I have only owned Saturn’s my whole life, I’ve been lost ever since they closed down. Not only has C.A.R fixed all my issues on my poor, rundown car they have been quick and polite. How cute is it that the name spells out «CAR» too??!
I will recommend them to everyone and turn to them for every issue I have in the future.

Imran is a great mechanic; always honest, fast and reliable. He’s been fixing my family’s cars for years now. I drive my car out from Chicago to get work done because I know it will be done correct and priced fairly. I recommend this shop to everyone I meet who is looking for a new mechanic.