Fusion Med Spa

The manager, I believe her name is Cindy is so rude and unprofessional. I couldn’t find the place because they didn’t list their suite #on the groupon. This Cindy was so rude and condescending when I called to ask for their location on the strip mall. I was not even late so I couldn’t understand why she spoke to me the way she did. She proceeds to educate me on what a strip mall is and how it has many stores, like I am stupid! Her tone of voice was awful too. I had to ask her if she had any problems giving me direction without making it seem like I am stupid. When I got there, she opened the door, no hi or hello. She opened the door and walked away. I later learned she was the person I was on the phone with. I was ready to just turn around and go home. I was ready to forfeit the $ 99 I paid knowing I would not be getting my money back. I met Erin at the counter and voiced my complain, sadly she couldn’t do anything because Cindy is her manager. Cindy has zero customers service skills. If you want to be talked to and treated like you are an imbecile then feel free to try them otherwise please take your hard earned money somewhere else. Do not say I didnt warn you! Erin is nice though, it’s gotta be hard working with a jerk like Cindy.

I have been twice for hydrafacial & would absolutely recommend it! The first time was a few months ago with Stephanie, I remembered that name pretty easily! I thought she was so knowledgeable & professional, so even though it seemed like a shorter facial than what I’ve had in the past, I wasn’t concerned about it… she explained that it was about 30 minutes but because of the machine it does everything (and more) that a regular facial does. I definitely enjoyed the massage portion! My skin was AMAZING for probably 3 or 4 weeks. I recently went back but I saw another girl, Erin, & I was really impressed that the facial was pretty much identical to the last one. I felt that she was also very professional & courteous. .I would go back to see either one of them!