Jewel-Osco

Jewel is really kicking it up a notch. The store is starting to carry brands Whole Foods has. For convenience, this is great.

This location seems pretty nice. The people that work here have been really friendly and sweet the couple of times I’ve been here– especially the cashiers. Being a cashier for most of my retail career, it’s hard to come by a place where the cashiers are consistently polite as these cashiers are.
Prices are similar to other Jewel’s that I’ve been to. I’m sure there’s other places to shop that are cheaper, but this place is really convenient.

This is one of my two go-​to grocery stores, since this Jewel is closest to where I live, I’m usually here at least once a week. They have greatly improved the store over the past few months now adding a hot bar where you can get good ol’ comfort food like mash potatoes, mac and cheese, creamed spinach, chicken tenders and so on. Also they changed the lay outs of the fresh baked goods at the bakery too.
I feel like there are a lot of red alert prices and sale prices going on ALL THE TIME at Jewel so groceries aren’t terribly expensive. I think for the prices the quality is good enough especially for fruit (yeah, it’s not always perfect but 1.99 strawberries/​blue berries or .25 kiwis is a steal) and they sell similar items to Whole Foods at a cheaper price too like fruit drinks/​yogurts/​soy products! (Whole foods is my other go to supermarket, mainly for fruit).
Due to heavy competition, you can tell they have tried to up customer interaction by getting rid of all of the self-​serve isles and doing things like having a Monopoly game or collecting stickers with groceries.

I shopped here fairly often. However on my last visit I was very disappointed. I was looking at strawberries and was going to buy some. However after glancing at the majority of them I noticed they had mold on them. I had to go to customer service to let them know that the product they put out was disgusting. I feel as though this jewel has gone downhill and can’t wait for Fresh-​Thyme Market to open to try it out.

The last of the legacy supermarkets, «The Jewels,» as native Chicagoans call it, has been selling groceries since the late 19^th Century. You’ve got your dry goods, your meats and seafood, as well as a bakery and a deli. More affordable than the competition, but also lower quality. Convenient on my drive home. I am often sent here by my wife. For branding purposes, shortening the name to simply Jewel would make sense. Osco hasn’t been a separate drug store in years. A diamond symbol (a «jewel») might look pretty, softly illuminated at night. Store clerks looked at me like I had two heads when I asked about Kosher wine for Passover, but on the Upper West Side of Manhattan I do not live.

I usually choose other grocery stores over Jewel, but I don’t mind stopping in for a few specific items. Due to the smaller inventory and higher prices, I wouldn’t do a full load of grocery shopping here.
The store is close to work for me, so it’s convenient to stop in to pick up emergency items, birthday treats, or for my most recent trip: several bags of Halloween candy.
It was more than a week away from Halloween, and there wasn’t much variety.
I got what I needed and proceeded to the check-​out. All of the check out lines were long, even the express lanes.
The cashier handed me two green stickers, which I later learned was for their «pots and pans.» If you spend $ 10, they give you a green stamp, which you can redeem for pots and pans. Of course, nobody explained this to me. The cashier handed me two stickers and I almost threw them away, until a co-​worker told me she saves these. The stickers aren’t much incentive for me to keep shopping at Jewel though. I probably spend less than $ 50 a year here.
Jewel = good enough.

Since my last update, this place has decided to get rid of their self-​check, so that’s the last straw. A 2-​star rating is generous.

I have been going to this grocery store for a few years. It was great before they decided to remove the self checkout. Since the change the lines have been ridiculously long! When I voiced my opinion to the cashier Brad, his response was, «This is a part time job. I’m sorry you were unhappy today.» He then acted like my opinion didn’t matter and kept it moving. Obviously customer opinions aren’t important here.

We purchased my daughters wedding flowers at Jewel and the staff was great and the flowers were beautiful! — We priced several other places to purchase her wedding bouquets and flowers and we ended up buying them from Jewel — They were done on time and the flowers were fresh and beautiful — Kudos to Doreen and her staff in the florist department!

Poor quality control and customer service. Have bought salads here (on separate occasions) that were inedible. They were both the individual type salads that you can buy for lunch. One had a cup of mayonnaise (literally, a cup. I’ve been cooking for 30 years and was disgusted). I scooped out spoonfuls of it as much as I could and after attempting a few bites, I gave up (mind you, it was NOT a dip. It was an actual salad that had mayo as the dressing). The second salad I got had the butt of the lettuce on it. Why am I paying money for salads I can’t eat?
I just went in today and bought a whole bunch of groceries. The bagger at the checkout line was literally throwing my stuff into the cart. Not placing it, but dumping it in there. Thanks, guy. I spent a 130 bucks at this place just so you can do you best to refuse me courteous service. It was so bad I actually went through everything after I checked out and stacked it somewhat neatly — even though I was just gonna take it out and put into my car right after. I just didnt want the boxes bent and damaged, didn’t want my gallons of milk and juice sitting on top of breakable plastic packages that could pop open, thats all. I even tried to go to the customer service center and let them know that the there needs better care (and some sort of level of customer service) when handling customer’s groceries (especially since it’s putting money in your pocket!). Oh, and it was really humiliating when I’m going through my purse at the checkout line and he just starts throwing the bags of chips on top of me. «I’m just gonna put the chips up here (even though I can tell that you’re not looking and busy with something else… let me just throw things on top of you)»
Not impressed. I would actually rather drive 10 minutes out of the way to go to the Super Target or Walmart.
I will say there was ONE guy who seemed nice and willing to help. If you go in there, you can tell immediately which one he was (because he’s smiling, asking me if I need help, and being nice overall). Unfortunately, that’s not enough reason for me to go back and waste my time and money at that place.

All I wanted to buy was tortillas and unsweetened soymilk. Apparently this grocery store has every conceivable flavor and combination of almond and/​or coconut and/​or rice milk, but only two (sweetened) soymilks (chocolate and vanilla). What on Earth!!!

I’m here multiple times a week. –More times than I want to be. Three times just yesterday alone! It’s cheerful. Most of the staff are very, very friendly and helpful anytime I need it. I once had nearly every available associate looking for Tahini at 9 pm because my daughter was set on making homemade hummus. They were all so willing to help. They even made a phone call to an employee who was off work!
When they used to have self-​check lines, it was common to turn around to see employees filling my bags. Plus, they’ll load your car for free and offer every time.
My only complaint is that they removed the self-​checkouts. Sometimes, there are times you don’t want to have a teenage boy ring you up. ;) I will drive to another store on occasion, just for a self checkout.
Oh, and the male check-​out employee who likes to talk politics in line with customers… Yeah, I avoid his lane at all costs. So inappropriate.

I stopped in here just for a few quick things on my way out to dinner. It was just a typical jewel. I needed lemonade but they were out of the jewel brand. Everything else I needed was in stock. The line to check out was quick.

It’s been a hot minute since I’ve been to a Jewel Osco, but I was extremely impressed when I went in today. The only other one I have ever been to is the one in Oswego on Rt 30 and it’s small and dirty. This one was very neat and clean. I was highly impressed by their produce section and deli. The staff were really friendly and helpful. They also have flat screen TV’s mounted up near the entrance/​exit of the store and it shows pictures of their cheerful employees. I thought that was a nice touch.
I started walking around looking for a few of the things I needed (like glade plug-​ins) and found that they were kind of expensive in comparison to other stores like Meijer or Walgreens. It was six bucks for two glade plug-​ins at Jewel. I went to Walgreens instead where I got two for four bucks. Much better deal. I may stop in again because it’s located in a convenient spot, but they really ought to lower their prices.

The rudest employee award to any business I have ever entered in my life goes to this store. Who do you think you are, royalty? For God’s sake. Be nice. I’m here only on my way home from work. Go to the Naperville Blvd location and get 5 treatment. I do not understand it. They actually go out of the way to be mean. And look out for the checkout. If you really want to be humiliated, just communicate with their cashiers. Oh Boy, your in store for an unwelcome condescending rude response. Wish I could do zero stars.

This Jewel Osco constantly has great discounts (buy one get one free) on vitamins. But you would need to be a member in order to take advantage of the discount; membership is free. Other than this, this is just a convenient place for quick grocery. Price is also quite decent but nothing special.

The employees at this location are the rudest I have ever experienced. The first time I was put off was when I was buying one six pack of beer in addition to $ 50 worth of groceries. The midde-​aged blond woman working had the nerve to say, «Who’s the beer for, BUDDY?». There was no reason for her to be condescending. I was a patron of the store, legally purchasing a case of alcohol. It was none of her business.
The second, much worse, experience was last night. I grabbed the two things I needed and jumped in line. The old woman, DOKI, immediately mumbled something under her breath. I ignored it, realizing some clerks have a bad day (I work it retail… so I understand it gets rough). Then she had the nerve to shout, «WHY YOU NO GO TO SELF CHECK OUT? GET OUT OF MY LANE. GO TO SELF CHECK OUT!». So I grabbed my items and moved. How dare I ask her to do work while she’s PAID to check people out?
These employees need to be told to treat their customers with respect instead of looking down on everyone in the store.

Went here to get some bottled water before heading to downtown chicago. The water tasted kinda funny.

Jewel is a store of convenience for our family.
I realized I was in need of some cole slaw to compliment my dinner so i jetted out to pick up some. The store was not crowded and there was only one person in front of me at that deli counter. I usually shop at costcos and appreciate how the employees who work with food cover all facial hair. Well, this character behind the deli counter at Jewel would rival Scott Huber (our resident homeless man). He had so much facial hair I was amazed! I decided to get my other item instead of waiting. when I came back to the deli section deli man boy was secretly or not so secretly texting with his deli gloves on– Uck! I decided to get my slaw from the prepackaged deli items. If bearded deli man boy packaged this stuff at least I did not know it.
I personally believe facial hair and the deli counter do not mix very well unless you are in an open air ethnic market across the ocean.

Jewel Osco are you worth a 3 star review? I say nay because there is the beloved Trader Joes and Farmers Markets, but you are worth a 2 for convenience.
Oh Toll ways, toll ways, toll ways. You have robbed all of my spare change and left a whole the size of Russia in my purse. But it is lighter now so I can shove more unnecessary junk in it to reach that weight again. And unless I feel like paying with cash and rolling up my mini bills like I’m a big balla, then I guess I’d better check myself before I wreck myself and hook my car up with an IPass.
I rolled up to Jewel and walked in on the wrong side (so typical standard fashion) and walked along the front of the aisles looking for the Customer Service Agent. The booth was empty and I stood at the desk waiting but nobody came and so I went over to the Self Checkout stands and asked another employee for assistance because I’m basically impaired at this point.
I know I need an IPass but where the hell do I get one? The lady looked at me like I was an idiot. God help her I had diarrhea of the mouth and told her I needed some kind of pass for my car for the tolls? I really need to think before I open my mouth more often, or at least sound more official and stop laughing. So she pointed me back to the CS booth and told me she would call someone.
Now we’re in business, but awkward business. I was not even 7 feet from this woman and she pulled out some walkie talkie and called the CS employee. I could have shouted out for help, or the checkout lady could have walked over with me and we could have shouted out together, or thrown a piece of paper over the small wall leading into a very small office. Was a phone call necessary instead of walking a couple of feet?
It took minutes thank god, she gave me the gist of what to do because once again I sounded like an utter idiot and I was able to get the hell out of dodge.
The IPass is up, functional and I gave a big whoop passing through the first toll. What it is!