Every time I’ve come here my fries are unbearable. Too much salt guys! Seriously lay off. We don’t order combos anymore and tonight I wanted some fries with my salad– wasted $. They’re coated so much they actually sparkle. Wtf
Kevin S.
Rating des Ortes: 1 Winfield, IL
I hate McDonald’s with a passion. Why? Because it tastes terrible. What’s terrible about it? No substance, no flavor and no texture. Why would you willingly eat here?
Carmen W.
Rating des Ortes: 2 Aurora, IL
Food ok for it being mcdonalds. Coffee is usually cold and when its not you wait in line for 10 minutes for them to brew another pot which has made me late for work. I also was charged $ 40 for a small coffee because the people in front of me ordered and they mixed us up. So the people in front of me paid $ 1.10 for $ 40 worth of food. It took 48 hrs for me to get my $ 40 back on my credit card. They are friendly, I just wish they didn’t make so many mistakes. I work very close so sometimes this is the last option. Always check your bag before pulling off because there is a 50⁄50 chance its wrong. Again, its Mcdonalds I don’t have high expectations.
Tiana M.
Rating des Ortes: 4 Westmont, IL
I haven’t had an issue with my food although I always asked do it fresh… but sometimes it can be a little slow.
Tamara M.
Rating des Ortes: 1 Chicago, IL
I don’t know what it is about this location, but everytime I go here, they get my order wrong. I am sorry I don’t mean to offend anyone but how hard can it be for me to tell you what I want, pay for what I want, then actually get what I want. Especially if its only two things. Truth be told I don’t need to be eating your food anyway, but when I actually do have a taste for it, the least they can do is get it right but I guess its to much to ask for now and days…
Andrew P.
Rating des Ortes: 1 Naperville, IL
Weren’t to happy about the employee they were just kind of rude and I have to say very bad management… Other then that the food was alright.
W K.
Rating des Ortes: 5 Naperville, IL
I rarely Unilocal about fast food places, but tonight I received exceptional customer service and would like to let everyone know that this McDonald’s is the real deal. I went through the drive-thru to order my dinner, a McDouble and a Bacon McDouble burger; I clearly was on a health kick tonight! I wasn’t paying attention to the order screen at all because when I got my burgers and my receipt, I realized that the person taking the order had entered a Bacon Cheddar McChicken. For most people, it probably wouldn’t matter, but I hate mayo with all my being and could not eat the chicken sandwich. I was still in the parking lot when I noticed the mistake, so I drove back up to the drive-thru window and explained my problem to the girl at the 1st window. She said she would fix my order and swap the Chicken for the correct burger; she was very nice and apologized. What more could I really ask for? About a minute later I had my corrected order and I drove off again. I didn’t open my McDonald’s bag until I got home and was surprised to see a free Apple Pie in my bag. Not necessary, I was happy that my burger order got fixed, but this is how you create a Raving Fan! They corrected my order quickly, were nice about it, and gave me something above and beyond. I’m glad this is the McDonald’s that is closest to my house and will continue to happily drive-thru in the future. Thanks for turning around a mistake and making it great!
Marius Z.
Rating des Ortes: 4 Chicago, IL
Its McDs. you know what you’re getting into. Breakfast burrito all day long.
Theresa C.
Rating des Ortes: 3 Naperville, IL
Let me preface this by saying I’m not a neat freak in any aspect. But this place is always dirty when I sit in to eat. Yes it’s fast food but does every table have to crumbs and ketchup smears on them. It gets a plus for being really close to my house. They also really know how to churn out the breakfast crowd in the morning. The new design of McDonald’s is also super cool. LCD menus — love!
Jen K.
Rating des Ortes: 5 Naperville, IL
I’m so happy this place opened. It’s like a bright, brilliant beacon from above. It is a clean, new, well-oiled, efficient McDonald’s. I might sound dramatic here, but there is another McDonald’s near our house that we used to always have to go to because it was the closest. It sucked immensely. We could never get our order quickly and something was always messed up. Seriously. Always. But they built this place within walking distance(we still drive because we are lazy and it’s winter, duh), but we couldn’t be happier with this location. They have freakin’ digital menus… I mean c’mon, is this the space age? How neat is that?! The place is always clean… literally every time my husband and I have zipped by there(dine in or drive thru), there is ALWAYS someone sweeping the parking lot. I love that. There’s always been someone cleaning/maintaining the beverage area too. The place is going to look pristine for awhile, with people like this. The food is always fresh and they get it to you quickly. What more can you ask for? Some McDonald’s out there have probably been around for awhile and they know people are going to keep coming back, regardless of the service. But if this place keeps it up, I will be a one-McDonald’s-only customer. I’ve been burned too badly by the other location on Diehl Road in Warrenville to ever go back there… this place rules, ya’ll.