The moment I walked in the door, I was greeted like I was their best friend! I didn’t have an appointment, but just needed a trim. They were more than happy to get me in for a trim, and offered me a wide range of refreshments. They took my jacket and scarf for me and personally introduced me to my stylist. My stylist, Gabrielle, was incredible. She listened to what I wanted, confirmed how much she was going to take off and explained why, and made sure I was okay with it all. Gabrielle was very personable and easy to talk to as well! As she was styling my hair, she used a wide variety of products that my hair actually needed. When she was all done, my hair looked exactly like she had explained to me. I’m so used to having too much taken off, especially when I go in for a trim, but she took off exactly how much she told me. I am beyond happy with this salon and all of the staff I encountered. I would recommend this salon to everyone!
Meghan H.
Rating des Ortes: 5 Willowbrook, IL
I love this place! I first discovered it a couple of years ago after moving to the suburbs from the city. I was amazed by the low prices, and of course, at first was a little skeptical, but Ryan has been taking great care of me now for a long time, and I will continue to go see her despite having moved farther away from Naperville. The new location is beautiful and extremely conveniently located. Of course, I am obsessed with Aveda products and the amazing smell of the salon, but what keeps me going back is the outstanding care and service I receive every time. Highly recommend!
Viktorija S.
Rating des Ortes: 5 Naperville, IL
the staff here at Paul Joseph Salon, strive to make the guests happy. I’ve never been so well accommodated for! the service is exceptional. its a beautiful salon, in a great location and so easy to find! i highly recommend this salon to my friends and family.
Amanda A.
Rating des Ortes: 1 Plainfield, IL
I had a horrible experience at this salon. I had a girl blow dry my hair and leave the round brushes in my hair! I have very fine hair and and this caused a constant tangled mess. Also, the constant weight of the brushes hanging from my head pulled my hair! The constant pulling and yanking of my hair had my eyes welling up, it hurt so bad! I did mention this, which it was very obvious I was uncomfortable. Neither one cared as, my comfort as a client must not be important. Then, The stylist came Over and she started ripping a comb carelessly through my snarled hair. They must not have much experience with fine hair! I also had a brow wax. Worst brow wax ever! I had to sit in a regular salon chair and told, «sorry, this is going to be uncomfortable.» Don’t offer a service if you are not prepared to keep a client comfortable! I had to hold my head back without any support while she waxed. Also, had my eyebrows cleaned with hand sanitizer, that was a first!!! I left this salon with a headache and pain and will never return. If you are thinking of trying this salon I strongly recommend you go elsewhere!!!
Areeba S.
Rating des Ortes: 1 Mountain View, CA
Extremely unprofessional. Lied about the service. They are not certified in Brazilian blowout service yet claim to be one. Miscommunicated about the price that was told me first before the service and later added $ 50 more to it. Dumbest staff ever messed up my appointment wasted my time kept me hanging on for two weeks. I would never recommend anyone to go there. PS I was asked to provide me pictures of the before and after services of the Brazilian blowout and I was told to check their website and Instagram page, which had no pictures of this treatment done to any client all they offer was keratin treatment. And probably I would have gone under false treatment and not the one I was supposed to pay for. Out of curiosity I checked certified site of Brazilian blowout and found out that this salon is not even a potential qualifier who has ever certified on rupee services ! Lier unprofessional and misleading service providers !!!
Craig W.
Rating des Ortes: 5 Naperville, IL
Gabrielle is the best. Professional all the way. Open to my input in changing things up.