Red Mango

$ 17 for two yogurts, lightly topped with a couple spoonfuls of stale sprinkles! Yikes!!! SEVENTEEN DOLLARS. Seven-​teen-​dollars. SEVENTEEN. DOLLARS. Sev-​Ven-​Teen-​Dol-​Lars!!!
Either the scale is off or the yogurt needs to go on a diet, cause it’s too HEAVY! Did I mention it was SEVEN 777 777 777 777 777 836 032 teeeeeeeen dolllllllarrrrsss?

HORRIFYING CUSTOMER SERVICE EXPERIENCE TONIGHT. (My first 1-​star review ever.)
My fiancé and I decided to go to Red Mango after dinner tonight as a quick treat. It was my first time at a Red Mango location and I was excited to give it a try, given that we live nearby.
Within a few minutes of sitting down at a table with our yogurt, the young lady working behind the counter went to lock the door. We were surprised, as it was only 7:57pm and the hours online (which we’d checked before leaving our house) indicated the store didn’t close until 10pm. The mother of the other family that was still in the store looked at her watch and shot us a puzzled look, as well.
Moments later, to our utter shock, the young woman announced loudly «okay, we’re closed now!» When we, and that the other family eating their yogurt, didn’t move, she yelled loudly again, «Have a good night!» We were all so surprised at her tone and abruptness. My fiancé clarified by asking her if we were bothering her by finishing our yogurt (which we’d just purchased) while she closed, and if she was in fact asking us to leave. Her response was «yes, I have a lot to do.» We looked at the other family in mutual shock. We gathered our things, as the other family (who had two young children) started to do the same.
The employee’s name is Allison. She looked to be about high school age, and her disrespectful approach completely ruined our experience and made us regret having patronized Red Mango. Such a shame.

YES; this place is delicious! I miss it. I think this summer I might go back to indulge

Great place to stop for a treat on a sunny day in downtown Naperville! I walked in today with a large group of kids and adults. It was mid afternoon so it was not crowded.
The inside seating area, frozen yogurt machines, and toppings were clean and well organized. They had cute little sampling cups for the kids to test the flavor before we filled the bowls. Adults can feel free to sample too! ;)
Everyone in our group grabbed a large bowl with their frozen yogurt and toppings. The staff was very efficient and were able to weigh and collect the money very quickly. The staff seemed friendly and happy to have our group there. They had a decent size seating area. You could go with a group and sit down or grab your treat and head out.
My advice– don’t overflow the cups with yogurt or toppings. All the yogurt is weighed before you get the final price.
Overall– great visit to Red Mango I’m sure I will stop in again soon!

My first smoothie excellent p &j cup. Very nice and a great way to finish a great lunch

Why in the hell can’t places update their websites to give correct information on the establishment? ??? Website said they close at 10 and got there at 9:15 and the door said closed at 9. I will not go to Red Mango again anyplace since they could care less about customers.

Ughh the manager needs to have a nice talk with their employees. They’re snotty and seem to be bothered by having customers. The amount of toppings available was disappointing. First and last time stopping at this location.

Disappointed! –when my original yogurt looked more like lemon ice than yogurt. It even had an icy flavor/​texture. When I approached a worker, she said it’s just the machine– it’s still yogurt. Discontinued ghiradelli dark chocolate chips too. Ate my toppings and left.

Yogurt was okay-​not great. The vanilla had a weird taste but was edible.
Customer service was poor. I came in 45 mins before close and they were out of many toppings and would not get more out. It was also said with attitude. I understand if I came in 15 mins before closing, but on a weekend night in Downtown Naperville you need to be prepared for a later crowd.
There are plenty of other places nearby, this one will never get my business again.
Hopefully the young associates working there receive some training on acting more professionally.

They recently changed this place over from full service to self-​serve. I can’t decide if I like it. For one, it’s great because you get to choose exactly how much you want, what you want, and all that jazz. But then I SWEAR the prices are higher because it’s a weighed amount. Which means you want to put fewer heavy toppings on there (hello gummy bear offenders!) to make the price lower.
They give sample cups as many as you desire when you walk in, so that’s great. They also feature a Greek yogurt flavor or two to really get more bang for your buck since that one is the same price as the regular yogurt flavors. I’ve tried most, but I keep going back to the original.
Delicious and a fun treat we like to take our 2yo out to every once in awhile… but not often or we’d break the bank!

I live very close to this location and refuse to go here. The staff is not that nice or friendly here. The flavor selection is terrible. They had 3 empty spots on the selection list. I would rather take my business to forever yogurt or yogurt delight. If you were smart like me you would take your business elsewhere too. It’s unacceptable service and selection for the ridiculous prices you pay for fro yo.

This is no yogurt land. Toppings are plentiful but the yogurt is bland and there are much fewer choices. The place is cute and clean.

Meh, I personally don’t really get the obsession with fro yo. It’s place is okay. They changed to self serve, which I liked. It is now 49 cents an ounce. The employee did a great job of making sure everything was clean.
My only issue was the employees who kept walking back and forth from the back to fill up their own cups with fruit and toppings. Nice way to rub it in that I have to pay and you don’t…

They still offer the slightly sour Fro-​Yo my fiancée and I like, but they seem to have given in to the trend of stocking sweeter, soft serve style yogurts too.
Lots of toppings to choose from, seating is usually not a problem until the weather gets nice. Then it’s a High School hangout. Luckily you’re near plenty of outdoor seating areas, so who cares?

This was the very first Red Mango I EVER visited and I have been a fan ever since. The wife and I went to Naperville quite often back in the day. I am not sure why we went out there so much because it was at least a 40 minute drive from our home in Chicago… LOL. I loved the place though and one night while visiting we found this gem of a spot in downtown Naperville. It is really small… quaint and on the night we visited it was extremely packed. There was a classic car show display going on that night as well so it was perfect. Get some delicious Froyo… go for a nice walk under the stars and enjoy the roar of classic cars driving down Jackson Ave. Like I said before RED MANGO has some of the best Froyo on Earth and this location is no different… go and get it people. Eat, Drink, and be Merry my Friends!!!

I love Red Mango and all of it’s awesome froyo selections.
This specific location in Naperville makes me feel kinda creepy because it’s always completely littered with pre-​teen girls. Like, I’m too old and grizzled to hang. Plus the people who work here don’t hook you up with as much toppings as other locations. It makes you feel a little cheated.
I won’t stop going, though… NOT NEVER!

Expensive and small portions. Save your money for something else. Spent $ 10 on 2 med with one topping each. Very small portion. Both cups had a very small amount of yogurt and not worth it. Keep walking past next time in downtown Naperville.
Good and healthy does not have to be overpriced.

Well, after a couple of years we gave Red Mango another shot. They have upped their game again, now offering half a dozen or so flavors including White Peach, Sweet Melon, Blueberry, Key Lime, Vanilla and more (still never brought back my green tea, though!!!)
I tasted the peach (which was really bursting with peachy flavor) but opted for the Sweet Melon, which did get a little sweet over time, but was still very tasty. The gentleman had ordered vanilla but somehow ended up with Key Lime, which he realized partway through. The place was busy and the kids were cranking them out so maybe that was how the error occurred… still, bummer.
There are a wide range of toppings, the standard fruits and nuts, plus graham cracker and oreo crumbs, and even several flavors of boba to put on now.
I like my yoghurt a little more sour, but it was refreshing to try something so flavorful. There are several other new froyo places in town that I may try to compare this summer, but I’m glad that Red Mango has expanded their flavors (dare I say «branched out»?) It will make me more likely to return.

Not phenomenal but it’ll do.
There are only 4 flavors of frozen yogurt to choose from and by the looks of it they change every day, which is a cool concept. The flavor of the season is pumpkin spice, which I sampled and did not like. In my opinion it did not taste like pumpkin, just like there was a lot of sugar and maybe spice. I settled on the dulce de leche, which is usually my favorite go to flavor.
There was a large enough of a variety of topings, and some I have never seen before. They have these bubble things, filled with bursts of mango or strawberry. I sampled the mango and did not like it because it tasted very much like artificially flavored juice, but the strawberry ones I liked. The mochi, which I always love, was not the best I’ve ever tasted, didn’t seem as chewy as I like.
Overall the experience was tasty, but not amazing.

So this is part of the current frozen yogurt rage? Well, it’s not all that exciting after all. We stopped in here for a post-​River Walk snack and it was conveniently located across the street from where the River Walk goes by.
Now you’d think there’s some really magical tasting frozen yogurt to try? Well, took a few tries. First I tried the pumpkin spice seasonal flavor at the moment. After one taste sample, I concluded that it doesn’t taste like pumpkin nor is it spicy in any way.
Then I tried their mango, after all it is in their name and you’d think it’s their flagship product. It was OK but it did not jump out at me as something remarkable. The flavor was very mild and after a while indistinguishable. Maybe it’s because I didn’t pick any toppings of fruit to add, but my argument for a place like this or a ColdStone Ice Cream for that matter is the same: The ice cream needs to stand on its own.
I wish I had tried the blueberry since another customer told me that’s their best, but I wonder if it would be too mild like the ones I tried. Would I come back and try another yogurt here? Maybe, but with toppings to cover up their limitations to stand up to the Naked FroYo Test.