Walgreens

Went for a photograph from my passport, the old Lady i guess her name was Laura was really rude. I didn’t like the photo she took but she refused to take another one. I am not going there ever again.

This Walgreens has the absolute worst wait in the drive-​thru. Sat in line for almost 10 minutes and when we finally pulled up no one even spoke to us for an additional 5 minutes (and we can see them inside the window just standing around chatting). Then a car in the other Lane pulled up and was helped before us. Absolutely ridiculous. There’s an older woman in the pharmacy department that’s a complete air heard. We were also told our prescription would be ready in about an hour. We come back two of hours later and we’re still sitting in the drive thru waiting for it to be ready.

I like this Walgreens. It makes life easier knowing that it is open 24 hours and I can drop by anytime I like if I need something. It is your typical Walgreens and the customer service is ok. The person at the register for the most part is always friendly. So I guess it works.

When you’re standing in the shower rinsing your razor and you turn, inexplicably slicing a 7 inch slash across your butt cheek, you scream !&!%#*!!! and think about how you could probably use some bandaids. Ah, but with a 5 yr old in the house, the bandaids (of course) are almost empty. And the only few you own have Frozen characters on them.
With blood running down your cheek, looking like you’re married to an amorous Captain Hook, you clean yourself up, slide haphazardly into your car (owie!!!) and head to Walgreens. On a quest to find bandages and Neosporin for your unmentionables.
A ²⁴⁄₇ pharmacy and a convenience store wrapped into one. And hey, you can even get a passport picture taken here.
Their products are overpriced and checkout annoying with their card machine prompting you with half a dozen questions, but where else can you buy a gallon of milk, a Toblerone, and a gift card for your grandma even on Christmas Day?
Butterfly bandages to the rescue. A much better choice than my med school student brother-​in-​law who would volunteer to get his suture kit out.

Transferred my prescriptions to Target. This pharmacy SUCKS. Way understaffed and no line control

The employees at this Walgreens are so friendly! They remember you, are positive, and are very helpful.

Was in there a couple days ago. I ended up in the emergency earlier that day and when I was released, I chose to go to this Walgreens because it was open 24 hours. When I dropped the prescriptions off at 8:00pm a very young male at the drive thru advised it would take 30 – 45 minutes to fill. I ended up getting some food and browsing at a different store. We returned at 9:15pm, thinking that we gave them ample time to fill it. After sitting in the drive thru and not being acknowledged for about 5 minutes, my boyfriend clicked the call button. When the same gentleman opened the tray, we gave him my credit card and name. Then we waited. After about 10 more minutes sitting and waiting for the prescription, we pressed the call button again. This time a woman came to the window and was speaking to us but… She never pressed the speaker button so we have no idea what she was saying. Then she walked away. Okay??? At this point about 20 minutes of sitting there (In pain may I add), still nothing. However we DID see the 2 pharmacists help about 8 other customers that were in line. Still we waiting and pressed the call button quite a few more times. Remember, I had given the kid my Credit card a while ago. Finally after sitting in the drive thru for more than 30 minutes, we were really upset. So we drove around and went in. I let them know, that they shouldnt take peoples credit cards, and hold on to them. If my prescription wasnt ready, why didnt they just tell me this? So after a 40 minute ordeal, I FINALLY got my prescription. No apologies, no nothing. I will never return to this Walgreens, and am constantly checking the activity on my card. As far as I know, one of those people behind the desk stole the number. NEVER AGAIN!!!

I go there before work to pick up little things and no one is at the front to greet or even ready to ring u out. Waited at cashier for 5 minutes this morning Nd older woman in sling came out from back with food in her mouth. Clearly eating in the back. I get so frustrated these things.

Haven’t had any issues when I’ve been here. I get in and out with no issues. They have two redbox kiosks outside which is nice. Walgreens you will pay a premium for things so keep what you need to a limit.

This Walgreens is ok. Staff is ok, I have seen friendlier. The parking lot is a nightmare. There are plenty of parking spots, but it is a maze trying to get in and out of the store. The store is not quite as organized as some of the others, but I would still go back as long as I can find my way through the maze.

No thanks.
I went into this Walgreens to pick up a few things for someone and ended up disgusted and frustrated.
The selection of products was poor.
I spent over 15 minutes trying to find a particular kind of band aid and ended up purchasing the Walgreen’s brand which we later found were not the right kind of band aids and they didn’t stick. They’re going back.
They were having a buy one get one half off on some items and the shelves were empty. It’s as if someone came in and cleared the shelves! I went in on a Monday and the ads come out on Sunday so it certainly didn’t take long for them to sell out — they really need a limit on what people can buy or they need to restock. Couldn’t buy toothpaste.
Cereal was needed. Purchased a small box of Frosted Flakes, later found that they charged $ 5 for the box. It’s going back.
The employees were helpful but the store was so lacking that the helpful employees spent the time trying to find things that were out of stock or things they didn’t carry in that store.
Walgreens is supposed to be convenient and I realise there is a cost for that but with a poor selection and high prices, it’s not convenient nor affordable. Their sales are decent but that’s if someone hasn’t already raided the shelves!

I can’t believe how long I had to wait to get a prescription filled. My entire doctor’s appointment, including waiting for the doctor to show up, took a shorter time than waiting to get my subsequent script filled here. There was nobody else waiting… so I don’t know why it took so long to throw a few pills into a bottle and ring me up.

Very rude older woman cashier. She didn’t hear what I said and yelled at me. Thought I was being rude when she was the one having a bad day. I was so taken by surprise the way she jumped on me and the terrible looks she was giving me. I will never go back to that Walgreens again. Left in tears from this woman.
There are so many people out there that need jobs why would a company employ a unstable person like that. What an experience!

I went to Walgreens with a mission: pick up some Bag Balm for my doggie’s cracked paws.
I walked in and perused some of the cosmetics. I say «some» because two employees were working on re-​sets of a very large section of cosmetics, which made browsing difficult. I get that they have to do their job, but they didn’t move aside so I could get through the aisle. They looked right through me and continued their chit-​chat while busting open boxes.
I thought it would be easy to find the Bag Balm. I very carefully skimmed the shelves of foot care, itchy skin care, and when at a loss I even looked near the condoms and diet pills. No Bag Balm. Defeated, I selected a heel balm from the foot care. Then, while walked toward the cashier, I took a shortcut through the face wash aisle and — alas — the other side of the aisle had lotion — Oil of Olay, Vaseline, and… BAG BALM! I was a little irritated having spent all that time looking, but at least they had the item I needed.
The cashier was an older lady. She was a little cranky. Asked if I had a Walgreens card, I said no, but she didn’t ask if I wanted one and seemed agitated when the customer in back of me said, «oh my gosh I thought my aunt was the only person who used Bag Balm!» I explained my planned use, and after noticing the grumpy face behind the register, I quickly exited.
I don’t know if my inability to find my item was human error on my part or a lack of better organization. I would think that regular lotion would be somewhere near the itchy skin and foot care items though.
This is why I rarely go to Walgreens. I don’t know where anything is, and when I THINK I can find something quickly, I would’ve been better off at Target.

Walgreens has definitely taken a rough turn the last few years — perhaps cost cuts. So in general plan some extra time and really double check things.
This particular store is 24-​hour and really depends on who is working. If you have great insurance and know what you need (no questions) then it is very convenient. If you need some individual attention you may be disappointed.

I really dislike Walgreens a lot. I used to love them, so it makes me sad to write a bad review. This is indicative of most locations, so the store on Raymond and Ogden shouldn’t feel singled out.
First, would it kill these stores to hire a few more people? Like, 1 pharmacist, 2 Rx techs, a cashier, and a manager just don’t cut it. I don’t need to wander around for 15 minutes looking for someone who isn’t knee-​deep in a project to unlock the darn razor blades I need.
Secondly, when I finally find you after 15 minutes, can you not act like I am annoying the hell out of you because YOU chose to lock the razor blades up. Really, the snarky attitudes are not appreciated. I don’t doubt they come from the fact that the people are overworked or underpaid, or a combo of both. Not my problem. You guys are far from cheap (I’m paying for convenience) so don’t act like I’m putting you out.
Last, and this is just the icing on the cake… the pharmacy itself. I am lucky enough to have good insurance through my company. I’ve also got 2 kids who get sick so I spend a fair amount of $ here. They need more people behind the counter. Hire someone at minimum wage just to check people out so that the techs can answer questions and the pharmacists don’t seem so overworked.
I’m going to continue to get my prescriptions refilled somewhere else until they can get their glaring service issues resolved. I’m sure this company makes plenty of money, hiring one or two extra minimum-​wage employees to each store will go a long way. For that matter, I’m going to start buying my razor blades at Costco– they don’t lock theirs up!

I love the location and convenience of this Walgreens, but I will be taking my needs elsewhere. I have been getting my prescriptions filled here for 14 months now. I started taking a new medication 7 MONTHS ago, and JUST TODAY one of the new pharmacy techs I’ve never seen before asked me if I knew that that medication interfered with my other medication. Umm, no. The worst part, I heard him asking one of the other pharmacists «Should I tell her?», «I guess if you want…» Really?! Thanks for your concern!!!

I like that this Walgreens is open 24hrs! And when I had a crutch emergency, and this Walgreens was out of petite adult crutches, they were nice enough to point me towards another pharmacy in Naperville that carries DME (durable medical equipment).
It’s also across the parking lot from an urgent care clinic and a physical therapy.

Oh Walgreens. I’ll keep coming back to you, no matter how far away I move. I’ve selfishly tried others that were closer to me, but they hurt me and had me driving around in circles… literally. I’ll always come back to you though, and not just because you’re always there for me (²⁴⁄₇).
Today I had a customer service experience I’ll sing to the heavens about. After taking my mother out to dinner, I figured I’d swing by my not-​so-​local-​anymore pharmacy and pick up my medicine and, well, complications arose. A different Walgreens had messed up my insurance information. And you know what the angel behind the counter did? She took the time to look up my insurance information herself just so I wouldn’t have to drive home and get it. Not only that, she found a way to get me a 90-​day supply.
Thank you, Tami. You really made my day. I hope you get a promotion and an all-​expense-​paid trip to a tropical island, because you deserve all that and then some!

So, I didn’t forget Mother’s Day, I just forgot the card. Enter Walgreens.
Though this Walgreens is a little less organized than others, it had some items that my local W-​Greens was out of and saved me on my Mother’s Day Eve greeting card predicament.
The staff was quick and knowledgeable. Especially Bryanna. Bryanna saw me eye-​ing some chocolate fudge brownies and told me she’d tried them, and they were surprisingly delicious. I told her that I was trying to stay away from delicious things like that and in the sweetest sounding voice I’d ever heard, she said «you only live once, one won’t do any harm». God Bless, Bryanna.
A few minutes later I was ready to check out so I moved up to the check out counter. I waited just a few short minutes and Bryanna came back and helped me. She apologized for making me wait all of 2 minutes and I let her know it wasn’t a big deal at all. Bryanna was quick and sweet and wished me a safe and nice night. 5 stars for Bryanna.
Now, I want to devote this last paragraph to something I’ve never done on Unilocal before, cussing some b*tches out.
While waiting in line for no time at all, 2 girls came behind me with their monster energy drinks and from the first second they stood there, they loudly whined about where the «f*cking cashier» was, and they don’t care, they’ll walk out with their drink without paying, and then as another employee told Bryanna she needed to come back to the register for the now developing line, the girls laughed and loudly said «walk faster». I hope those f*ckers read this and know that there’s a special place in hell for people who think they’re above others. Bryanna’s probably working the Saturday night graveyard shift at Walgreens and needed to step away from the front for a moment, maybe she just needed to go to the bathroom or to get a sip of water. Being a b*tch and cutting people down will get you nowhere. Happy Mother’s Day, Muther F*ckers.