Wingstop

We purchased a coupon pack from Metea Valley High School athletics that contained a coupon for 10 wings free with the purchase of 20 wings and 2 drinks. So we ordered the Bulls Double Pack — 20 wings, 2 drinks and 2 fries. When my husband went to pick up our order, he was told he couldn’t have the 10 wings free. Hello… we just ordered 20 wings and 2 drinks. And the coupon was for a charity fundraiser. Then the guy behind the counter took the coupon without giving us the 10 wings.
The wings were TINY, about 2 bites each. The fries were cold, over-​salted and tasted like they had been sprinkled with sugar. We would have complained about the guy taking the coupon, but since we won’t be going back, it doesn’t matter.

TINNYYY WIINNGGSSSS. they should cost a quarter of what they do, because they are about the size of a quarter. Veeeery slow service as well, and they don’t really serve you. They just put them on the counter for you to go get. 2 stars because the sauces were actually very good. I just eat wings too much to put up with this.

I love Wingstop wings and they are perfect for when I’m going to hang out with the guys! Tons of delicious flavors and the boneless wings are just as delicious as the bone in! My only complaint is that the wings are relatively expensive and at the location that I was at, the staff was incredibly rude. I ordered online and when I went in the staff informed me that the coupon that I intended to use was not valid at that location. Luckily I threw enough of a fit that they gave me a discount anyway but I felt very offended. I work at MOD Pizza and at MOD we do everything in our power to make the customer happy, even if they have a coupon that we don’t think is valid. The customer is always right and if you are completely unable to give the discount then it is important to give the most sincere apology. Wingstop has delicious food but man is the customer service poor.

ZERO STARS! AWFUL! I waited in the car with my sleeping kids while my husband ran in to get some wings real quick. After TWENTY minutes I went in to see what was going on. The girl at the register kept looking at me from the side, clearly aware I was upset as she was taking an order. When she was done I asked how much longer it would be, cause it had been 20 minutes. She looked behind her, and took 1 of 3 bags, then handed it to us. Didn’t say a word. I gawked at her and said has that been sitting there this whole time??? She shrugged me off, turned back to her register and actually said «I don’t know, I don’t notice when they bring the food up, I was taking orders». No apology, nothing! I asked then who’s job is it to give people their food? ! She didn’t answer me. And the poor guy that had ordered before my husband was still sitting there waiting for his food. That girl was a twit.

I placed a large boneless wing order for my New Year’s ever party online and received an email confirmation. However, when my husband arrived for pickup he was told that the order had not been placed, and wasn’t provided a clear explanation of why not. My husband called to tell me what happened and put me on the phone with a worker who just told me that the order had not been placed because they could not honor the price advertised on the website.
He also told me that they called me about this and I just didn’t answer. I checked my call log, and I had only one missed call and no voice mail about this (Seriously?). I told him that it was simply unacceptable to not leave a message about this, and was not offered any sort of apology whatsoever. Since I wasn’t interested in fighting with this worker over the phone, I just told my husband to leave and that we would figure something else out.
Nonetheless, we were absolutely furious because we were left scrambling at the last minute to get food for our party. Thankfully, we were able to get pizzas from Lou Malnatis down the street right away. However, poor service like this is unacceptable. There is so much competition with so many great food places in the Naperville/​Aurora area, so we will NEVER be returning to Wingstop.

So, this place has great food and all, but the people who work here are literally slower than frozen molasses. The guy behind the counter reminds me of a scared dog with his tail between his legs, and his voice backs the theory up. I can barely hear this kid, and then he turned around and screamed in Spanish to his co worker that was 6 feet away, just fine. Doesn’t brother me spanish, at all, but the volume difference, that’s rude. I’d rather have him scream at me than me not be able to hear his little squeaks. Be warned this location doesn’t close at midnight like all the other wingstops. Sunday thru Thursday they close at 11, weekends at midnight. Bs total bs. The whole thing with wingstop is catering to the night owls of the world, with still having a good food option. Have also gotten sick from here, so not entirely sure about the food safety precautions being taken here. Needs must, eh?

I’m just reviewing the service. I don’t eat this kind of good, but my family will. Was told it would be a 14 min wait. Which I think is still pretty long. Turned out to be 25 min. Came in at noon on a Sat. After us it did get crowded and many got their food before us. I guess the boneless wings take longer? Anyhow be warned this ‘stop’ is taking a while!

Lemon pepper wings always hit the spot

Tonight I did an online order for 10 Louisiana rub traditional wings. A regular order of cheese fries and two sides of ranch dressing. The confirmation email said that my wings would be ready in 25 minutes, so I waited a few before heading to the store to pick up my food. I got there promptly at the time they said my order would be ready. I walked up to the cashier and we made our transaction, and she reached over and grabbed my bag from the counter. She was a very nice lady and everything went well, she seemed overly excited and told me she was just eating ice cream… um…ok, hope you washed your hands before handling my food though. I got home and opened my wings and they were cold and swimming in grease. The fries were cold and the seasoning on there was caked on. The cheese sauce was cold. Maybe this is my fault for placing an online order and showing up on time rather than early. Maybe they should invest in some sort of heat lamp for to go orders so that they stay warm. I have visited other wingstops and love the louisiana rub but I have never experienced cold food, the only reason that I wanted to eat here tonight was because I was really craving their delicious fantastic ranch dressing. That was cold too! Hooray! I don’t think that I’ll be back. I’m a bdubs fan, regardless that I have to pay a tip, at least I know that my food will be hot and that the crew is being supervised enough to not be eating ice cream in the back.

delicious wings done right. No complaints.

I love the French fries. They taste like they are seasoned with a sprinkling of an ever-​so-​slight mixture of sugar and salt. May sound bad, but makes them delicious! The wings aren’t as meaty as other wing places (Rings & Wings). But, great tasting/​seasoned wings.

Love this place! Boneless wings were bigger and juicier than BWW. I loved the Garlic Parmesan flavor. Fries are great. Soda is especially good. Love that you don’t have to tip. Cheaper than BWW too. Will definitely be back!!!

Wings are great and the late hours help too. I defiantly like them more than BWW, as there wings aren’t as wet and seem more flavorful.

Reasonable prices, fast friendly service and great wings. Love the garlic parmesan. You have to try the fries… they season them with salt and sugar. Yum!

Their boneless strips are a decent size, not a fan of their regular wings though. The cajun, lemon pepper and original sauces are good. The fries however are terrible. If you dine in, they are ok, otherwise expect just a soggy mess when you get them home. Also, their Atomic flavor is absolutely disgusting. I can handle heat, but the taste was so bad, I actually ran the wings under running water to take the sauce off of them.
They are overall OK. If you have a craving for wings, they will do.

Better than BW3, by far. The fries are delicious and perfect and fresh cut. The wings are cooked with some evil crack sauce or something. Yum.

Good wings. Great hot sauce. Terrible fries.
I’ve ordered from here a handful of times and have always been satisfied with their wings. The bone-​in may be a bit small, but the boneless are a nice size. I really enjoy their blue cheese dressing, not so much on the ranch, both are home made.
If you’ve really got that craving for wings and are nearby, this is a good place to go to. Or you can sneak them into the movie theater across the street ;)

If the wings were bigger, I would give 5 stars, but I do like the selection of sauces they have. I personally like the Garlic parmesan. If the fries are done right they are delicious with a special kind of seasoning on them. Try them dipped in the blue cheese sauce they have-​WOW it is good. I have sent the fries back for being underdone and overdone here, so they will replace them if you are not happy. You can also purchase the seasoning to take home which is really good on other stuff. I like that you don’t have to tip here unlike Buffalo Wild Wings.

I saw this place driving by and checked Unilocal for reviews and decided I had to try it. I had the boneless «wings» (chicken strips) meal with fries and a drink. When I see boneless wings, I usually think of chicken nuggets in wing sauce, these were chicken strips in wing sauce, no big deal but it was different than what I expected. I ordered the wings hot, but they weren’t that hot, more like medium. I didn’t like the sauce that much, it was just ok, but it tasted more like a pepper sauce than wing sauce. The fries were fine, but a little undercooked. I definitely like the boneless wings at Buffalo Wild Wings better and they don’t cost much more. I’d go back to try again, but I wasn’t that impressed.

I was expecting a lot of flavors. Perhaps it was because I brought them home, but they seemed smaller than the wing’s i’m used to at other venues.
Pricing is decent
Atmosphere is great! I’ll have to try it a 2^nd time, the closeness to the neighborhoods is what keeps this a 3-​star.