Fisichelli, Beach & Brar Family Dentistry

Update: received an email from the office manager after this review was posted. She informed me that there was a retainer included in the cost but the staff neglected to inform me about this. Although she was trying to make me feel better about the situation it ended up being worse in the end. I paid $ 720 for a retainer that I didn’t need to purchase and they weren’t willing to reimburse me for any of the additional expense. I applaud her for her efforts but in the end, Dr. BRAR wasn’t willing to make this right.

If you want a dental experience with a happy, professional team, make the move to Fisichelli, Beach and Brar Family Dentist. I recently went in for teething cleaning and my hygienist gave me recommendations to keeping my teeth healthy without trying to shame me in to making the change. My wish came true!

I have been going here since I was a kid and it is great! The staff is always kind and friendly and the new remodeling looks so clean and professional! I would highly recommend this family dentistry to anyone!

I have just recently finished a large procedure that involved oral surgery for dental implants. Dr. Brar restored my implants and took impressions for my temporary teeth and my final bridge. I usually have a hard time with impressions due to my gag reflex however I had no problems this time. Digital impressions were taken when I was ready for my bridge to be made and that was easy as pie. A seamless process from start to finish, coordination between both offices was all taken care of for me by the amazing staff. From the ladies at the front desk to the assistants and hygienists to the doctors, EVERYONE was super sweet and helped me get through my fear of this whole process. I will be getting married next year and am very excited to show off my beautiful smile. I have more confidence and am generally happier knowing everything is perfect. I can’t thank Dr. Brar enough for giving me my smile back and I look forward to my dental appointments now.

I don’t think anyone looks forward to going to the dentist but you will at this office! They really roll out the red carpet treatment for you. The office is beautiful with modern décor and high-​tech equipment. It was a very inviting entering the office to smiling faces. Everyone was so friendly and helpful. The team is very knowledgeable in assisting with insurance and treatment questions, and I had a lot of questions. I’ve never enjoyed having a cleaning done but the hygienist was so gentle and my teeth felt great when she was done. If you’re looking for a new dentist I would strongly recommend this office!

I have been a patient at this office for 3 years. My experiences here have always been great. The staff is friendly and helpful. I have had invisalign and a dental crown by Dr. Brar and he is always so friendly and explains everything to me. They also are very accommodating in emergency situations my husband had a cracked tooth and even though they hadn’t seen him yet as a patient they got him in quickly. Also at one point I had some challenges with my flex spending and they were so helpful and worked with me. The ladies at the front at absolutely fabulous! I also saw Dr. Tong once and really appreciated her compassionate care. They recently remodeled the office and its BEAUTIFUL!

I’m a new patient at this office and love it! I felt at ease the moment I walked through the door. Loved it so much, I convinced my dad to go too! The office looks state of the art, and everyone was so nice! I would recommend this office to anyone!

I had been going to Fisichelli and Beach since I was a child, as did my brother, sister and parents. Back then the customer service was great. The service is horrible now that Fisichelli and Beach have retired and the office is under «new management.»
In the late afternoon on Friday, March 28^th, my dad brought my son to a checkup and was 15 minutes late. At about the 5 minute late mark I got a call from one of their staff members who rudely demanded where my son was. I told her they were in transit and should be there shortly.
When my father and son arrived they were turned away even though the waiting room was completely empty. When I found this out I called their office and asked why they would turn my son away when there was nobody else waiting for an appointment. They said it was their «policy» to turn away people who are late for their appointment.
When I continued to press the matter as to why that policy would apply when the waiting room was empty, the receptionist’s response was to hang up on me.
Let me say that there had been more than a few times during my youth through my adulthood where I had to wait upwards of thirty minutes at Fisichelli and Beach to be seen. Sometimes I had to wait just a little past the scheduled time to be seen (5 – 10 minutes). Sometimes I was a little late and but I would still be seen. There was flexibility when it was just Fisichelli and Beach because they understood that sometimes these things happen. Not so under the «new management.»
In closing, I should note that after this incident I found out that my sister stopped bringing her three boys to them (under the «new management») because they were also turned away for being a little late one time. She came all the way from Derry to Nashua for their appointments. She found a new dentist for her kids and so will I.

Dr. Brar is awesome. Takes his time and is very gentle. Would highly recommend to anyone needing a dentist. The staff is very courteous and friendly too.

I love getting my teeth cleaned here! The staff are so friendly and accommodating. I drive all the way from Boston to come here. My whole family comes for their regular cleanings and restorative work (That’s how I heard about the office). Each one of us have a different hygienist that compliment our different personalities. This might sound crazy but I actually have fun when I go to get my teeth cleaned. I feel very comfortable there and you can tell it’s very clean. I had to get a small restoration a little while ago and Dr. Brar and his assistant made me feel at ease. The procedure was actually quick and painless!