McLaughlin Transportation Systems

Company called me THIS MORNING to tell me they cannot pack our belongings TODAY as planned, because they are very busy and shorthanded. What? This is a Mayflower company, and they were hired almost two months ago. I will update this review after the move is completed. I am not optimistic at this point. I cannot recommend this company. They give the illusion of a professional moving company, but I cannot fathom how they could make such a huge mistake.

Absolutely a nightmare of a move. I’ve moved about 20 times, including from overseas, and never have I had a more horrible experience. The packers stacked all my paper lampshades with no protective paper or padding — the result was that the metal hooks went right through the paper and ruined EVERY ONE OF THEM! Then threw my fur hats and gloves, etc. into the bottom of a box and topped it off with ski boots, snow boots and other heavy, dirty stuff. Boxes were incorrectly marked and i’m missing several appliances that they didn’t bother to box up because it was getting late and the packers wanted to go home. Electric cords were left plugged in the wall and not packed with the appliances, except for the Bose system which was crammed into a box such that the cord actually punctured the woofer and now it won’t work. So many other incredible issues that it would take a book to list them all. Plus they were 2 days late to pick up, which made them 2 days late getting to my new house. Once there they told me they were in a hurry because they had to get to another site in the morning so everything was just stacked in the apartment. I was unable to move to find anything for days. DO NOT USE THIS COMPANY. The salesman was delightful but the service was just the worst.

Unfortunately this mischievous company finds it very opportune to ‘forget’ to itemize the most expensive items from the moving list. In our case it was our piano…
also very conveniently, the people who pack and move your house, do not ‘remember’ the existence of your piano, so once the piano arrives broken… after you make your claim to be paid for it, they just say, sorry Sir, we do not remember your piano. If you like you can start the arbitration process. So I say: no arbitration thank you, I will just tell the world wide web about your lying and horrible business practices.
Please do not use these people, they broke over 6 big painting frames, a couple of items of furniture, but most importantly our beloved, yet non existent piano!
Regards