St. Joseph Hospital Employees Credit Union

Avoid. At. All. Costs.
Given that at least one of the employees (out of two) sits on their board of directors the institution is run with unparalleled unprofessionalism, capriciously, and even abusively. The staff is retaliatory if you make them work. They stopped pulling payments from our checking account out for our loan and then put the burden of sorting out what happened on us. Employees would make insinuations about our finances by discussing our personal expenses, as reflected in the account (e.g., «you’re derelict in paying your loan but ran off to Europe»; we travel for business and had tried resolving these loan payments — despite the fact we had fallen behind on account of their actions!). The staff would avoid talking to us by pretending relatives were answering the phone «while the staff was out» (either way, true of fib, it’s unethical). Ultimately they closed our account while we waited for a refund of nearly $ 500 to come in from a transaction in Italy, leaving it in limbo.