ADT Security Services, Inc.

I would guess that ADT has been the worst company I have ever worked with. Where do I start?
* Exorbitant fees and impossible to cancel (expect $ 1000+ to cancel)
* Many, many issues with the system — multiple false alarms, multiple police fees, multiple police fines for false alarms
* Customer service ignores you (20+ minutes on hold). Act like you’re a new customer looking to sign-​up and they’ll pick up right away.
* When we had the alarm reinstalled after construction, they completely screwed it up. Still not working…
I’m sure I can think of a few more issues, but this is the gist of it. Hint: use NCA or any other alarm company you can. Buy a guard dog. Build your own alarm system out of tin-​foil, string, and bells. I don’t really care what you do, just don’t use ADT.
There’s a reason why they have 1-​star on every review site: they’re awful.

Hidden fees buyer beware! Money taken out of account and no one said anything and its for 2 months of service that just started yesterday!!!

ADT has one of the most aggressive and annoying marketing strategies in the U.S. Once you discontinue service and get a new phone number, they will pester you with several nuisance phone calls daily. Annoying phone calls coming from foreign countries and persons with low mentality and/​or poor english skills will never stop. Their bureaucracy cannot be penetrated to get relief. The ADT phone system has layer upon layer of recordings to keep you from ever reaching a live person. If you like a noisey, complicated life then go ahead and do business with ADT Security Services. Enjoy the disturbances and frustration!