College Hunks Hauling Junk and Moving

These guys saved my life! After driving across the country and encountering numerous issues, we were exhausted! I called them last minute and got an appointment.
The guys were prompt (even 15 min early). They worked super fast and helped me move into my new place! I’m so appreciative of them! When I move again, i will definitely be calling them! Tyler and AD were awesome!

If I could give 0 stars, I would. They grossly under estimated the move time and cost, I believe this was in order for me to book with them and not another company.
Promises to move all furniture, tvs, art etc were negated 10 hours before the move when they called to make me aware of their policy regarding TV’s and unboxed items (like lamps, pictures and vacuum cleaners!). Little late maybe, especially when the sales guy said they would move them?
The moving crew were slow and lazy without supervision and left around ¼ of our house behind! (WFT??, this was panic stations as the new owner was moving in that day… we had to borrow a neighbors garage and move our belongings ourselves) They damaged the old house, broke a brand new leather couch by dropping it on purpose from the top of their truck, damaged the new house, opened a gun case and started playing with the contents, and put clearly labeled boxes in random rooms of the house. We are still looking for things now.
The $ 1000 move ended up costing $ 1800, for ¾ of our stuff. Keep in mind we had an 1800sq ft town home. They complained that we had 120 boxes instead of the 60 that they would expect to have in a home that size. The boxes were small boxes and what does that have to do with anything??? I lodged a complaint to the BBB, they upheld the complaint and it is now posted against the company. Oh, and dont try to claim for damages, they offered $ 75 to fix or replace our brand new $ 1800 couch. That is the worth of their insurance!

While there are many things I could write to describe my experience with this company, I will choose one word: disaster.
While the leadership team in the head office is efficient and kind, the moving crew that was sent out to my apartment was lacking in respect, professionalism, and in their ability to achieve results.
Not only did they break my brand new furniture and scratch my hardwood floor, they did not finish their job and left my house a complete mess. At one point, I even feared for my own safety because of how aggressive one of the movers was speaking to me when I complained that he broke my furniture.
Thankfully, the leadership team responded swiftly with a new team to come and clean up the mess left, but unfortunately they could not fix the damage already done to both my floor and furniture.
I do not recommend anyone use this company without first requesting an interview with the moving crew before they are allowed into your home.

I have always moved myself with friends, but they backed out on me last minute, and I had several people refer me to College Hunks. I was blown away with the outstanding job! I booked them on a Thursday night with an awesome customer service rep on the phone (Amber maybe?), and they arrived at 8 am Monday morning! Two guys, Jason and Austin I think? Super nice and professional, and incredibly fast! I have a one bedroom apartment, and they did everything (loading, driving from Nashville to Old Hickory, and unloading) in two hours! I am amazed at how quick and efficient everything was… I have some clunky furniture, and they moved it down three flights of stairs like it was nothing. No scrapes or bumps on furniture or walls, and the billing process at the end was quick and painless. I will definitely use them from now on! Just incredible.

Considering I was just flipped off by one of their drivers on I-​65 who was riding illegally in the wrong lane, I won’t be using this service.

Watch out for damage to your property before using this company! I used this company a few weeks ago to move furniture back into my home after we refinished our hardwood floors. These guys scratched my brand new floor on the last piece of furniture moved in. The sad thing is, they didn’t tell me about it. I found the damage before they left and asked them about it. They knew exactly what I was talking about and said they would have their supervisor call me, that they carried an insurance policy for things like this. I am still waiting 3 weeks later for that phone call! So today I had to pay $ 700 to have my floors repaired out of my own pocket! So very upset!!!

Here’s our review for «College Hunks Hauling Junk & Movers»
Called them over a week ago and got great customer service at the call center. Set up an appointment for today (6÷8÷13) for 1:30pm.
Called yesterday to confirm appointment since we had not heard anything from them. Was told that someone would call back. They did but got our voice mail. We called them back and got their voice mail.
It’s now 5:30pm on Saturday, 6÷8÷13, and we have not seen nor heard a peep out of them. This is not good. Have tried calling our friend from yesterday … nothin’! Called the call center again, got friendly customer service, an apology, and a promise that someone would call us soon. That was just after 3pm … Nada!
We’re really disappointed.
Ha! Right before hitting the «Post» button on this — they called. They are trying to find out what happened. We’re now waiting on another call back.
We’ll let you know what happens.
Here’s the follow up to «College Hunks Hauling Junk & Movers»
Two guys arrived by 6:30. Apologized for what was apparently a paperwork or equipment snafu on HQ’s part. Other 2 guys were about 30 minutes out. Head guy of the 2 here took inventory of what we had and called off the two on their way. Got truck loaded, stuff to storage, and back home by 7:48.
Once they got here they flew. They were very polite and apologetic.
And the it was FREE! HQ will call on Monday to apologize some more.

These guys definitely deserve a five star rating! I had an old futon that had to go. I went onto the website and made an appointment. I immediately received a confirmation email and a phone call on the day of the appointment. They showed up on time, were completely professional and it took about 10 minutes and that nasty old futon was GONE! Completely stress free. And they were very professional so I had no worries about either of them «scoping the place out» while they were here. I highly recommend.

I called and was greeted by a call center, with a real live American person with English as a first language. The call center folks were very knowledgeable and booked the appointment for that next morning.
That morning they called before they arrived and promptly picked up my old fridge. The whole transaction took maybe 10 minutes. The guys very quick about their work, were dressed appropriately and knew all the services and prices they offered. I’ll definitely consider them when I move next.

I have never reviewed anything on Unilocal ever, so that means this must be important. Our tenant in our downstairs apartment just passed away and we were left with a messy house. This was no ordinary house, the man who lived there was a hoarder and he smoked and had cats. This was definitely not a pretty sight, so two days ago we finally decided we had to just get rid of everything. I set up an appointment online with the college hunks for the very next day. Hen they showed up right on time and scoped out the damage, it was estimated to be three truckloads worth, but they were able to efficiently pack it into two which saved us a lot of money. They were so amazing, quick, and professional that it was almost unbelievable. Within three hours there was nothing left except the few things we wanted to keep. I would 100% recommend these guys to anyone, and they also do moving as well! It was just a wonderful experience!

They are in the «movers» category but they are really junk-​removal. Their website actually clearly states that they are not movers/​laborers.
On to the review–
I am all around impressed. I booked my appointment at the absolute last minute – I just moved out of my apartment and have cleaners coming this afternoon. Somewhere in the neighborhood of 7pm last night I realized there was no way I could haul off all the extra unwanted crap, and I also felt bad throwing out clothes so I did a desperate google search looking for 1−800-GotJunk (that name always makes me giggle – because I have the humor of a 12 year old boy) and came across «College Hunks». I filled out a very short request form and was shocked to see that I was able to select an 8am time slot for the very next morning. Booked with a few clicks and no credit card number.
15 ’til 8 I received a call letting me know that they would be at my apartment in 10 minutes. They showed up, were very professional and were happy to help me with my tiny pile of junk. They explained the process in detail as well as the company. I was happy to hear that over 60% of what they haul ends up being donated.
Bottom line: Extremely easy to book, polite, professional and efficient.