Merry Maids

I signed a contract for 24 cleanings, BIG MISTAKE. THEY DO NOT REFUND IF YOUR CLEANING ISNT COMPLETED! My 1^st two cleanings were fine, after that i kept having things left off my contract checklist… like not vacuuming, not cleaning spots off the kitchen floor, not mopping, not cleaning the backs of handles (like fridge handle), not cleaning the front of cabinets etc. So i complained about my house cleaning not being completed and the only thing that was done was the manager coming to inspect the next cleaning to make sure everything was done. When i asked about getting a refund or discount for the cleanings that weren’t completed — obviously i paid my full price for each cleaning but DID NOT receive what i paid for — and she responded with «well you should’ve called me sooner». I had left phone calls with people that didn’t call me back. I’ve had to hound them just to get an inspection.
Also, one of the cleaners i had got bleach all over my nice master bathroom rugs, but the manager did come out and take the rug and have it replaced.
So to sum it up when i asked to have my contract ended she said it would cost around $ 130, excuse me?! I paid for all those cleanings that didn’t get fully cleaned and now i have to pay more to end my contract. Does that sound like stealing to you? Im done with Merry Maids after this contract!!!
BEWARE!

I used Merry Maid for a few weeks. The cleaning team was always different and their work was not up to my standards. When I called to talk to the management team, they always told me that they would resolve the issue — but never did.