The UPS Store

So I have temporarily found myself without a printer and have been relying on UPS for my small print jobs (1 – 5 pages). I had been using this location because it’s closest to my home. I think the UPS website guarantees that quick print jobs will be done within 24 hours. Not super convenient for such a small print job but I have been dealing until I find a better alternative. I happened to use another UPS location (Green Hills) because I had some errands to run close by and they had my job ready for me within an hour. So then I realized, no, it shouldn’t take 24 hours to print 2 sheets of paper. And this location always uses the whole 24 hours. Again, totally within what they guarantee so I don’t have a ton of room to gripe, but at the same time, it’s something that takes 30 seconds to get done. So I’ll just be using another location going forward. Also, this location always screws up the job in some way — double sided when I ordered single sided, color when I ordered black and white, etc. The staff is totally nice when I go in, so nothing against them, I would just go somewhere else if you need a small print job done quickly and accurately.

Since I’m addicted to online shopping and often have to return clothes/​items that I don’t like, I come to this specific UPS store pretty frequently. It’s close to my house, which is convenient for me! What I like about this particular store: the staff. Shipping items can be pricey and a somewhat confusing process but literally every time I have been there, the employees have been SUPER helpful. They’ve answered any questions I’ve had and have given me cheaper options (that I didn’t know existed) for shipping. They have saved me a lot of money, which I appreciate! Will continue to come here as long as I remain living in the area!

Went antique shopping with my wife while in Nashville and this was the closest location to ship stuff home. When I asked them to charge my UPS account, they told me they couldn’t as they’re a franchise. They charged me $ 40+ to ship a 20 lb ground package. When I returned home I discovered the rate should have been about $ 18. A total ripoff.

very friendly staff, but 29 cents per page to scan something is OUTRAGEOUS. for not using any ink, paper or really time spent in the store, I was shocked I paid so much to scan some things… next time I will definitely be using CamScanner!!!

I typically dread going to any kind of post office because of unhappy and unhelpful workers. This is without a doubt the best post office I’ve ever done business with. The staff is so friendly and doesn’t make you feel stupid. I will always use this place as long as I’m in Nashville! A+++

WOW! I too enjoyed an amazing experience here. I had a large non-​standard size fragile package to ship. The people here (Douglas) took time to offer sizing and shipping SOLUTIONS on the phone. Then he worked with my retail shipper directly so I was worry-​free after one phone call. This is the kind of extra-​mile creative service that keeps people coming back.

The staff here is phenomenal! They are always friendly and helpful. I love their Frequent Shipper offer which gives you every 11^th package free! As an eBayer who ships a lot, they have really saved me some money! It’s not the closest UPS Store to my house, but I wouldn’t go anywhere else!

I usually don’t do reviews for stores like this, and I honestly usually use FedEx, but this is a great store. The people here are totally willing to help you with all of the paperwork, even completing some of the forms for me in the past.
I have always been in and out of here very quickly. The few times where there has been a bit of a line, someone always appears from the back to help the line move along quickly. It’s as though they get paid per customer, which is great.