A Aria Bridal & Formal

I came here and bought my prom dress this past March/​April. Big selection of dresses but some are just your average prom dresses that lots of girls would have. You have to search. I’m in love with the dress I bought. I probably could’ve found it cheaper somewhere else but I didn’t look. The material of the dress is gorgeous. Also, the manager here is super nice. I wasn’t aware to be measured to have your dress altered you needed to pay the dress off in full. So when I came to get measured and had no cash on me and found out I thought I’d have to wait to be measured and risk having my dress not be ready in time for prom. The manager was super sweet and allowed me to have the dress altered without paying in full which was so convenient and a life saver for me. Great place to get

This store is pretty nice, but it’s not what you might be anticipating. I went in to the Natick Mall location and they appeared to have a good selection. For BRIDESMAID & simple, generic PROM dresses, I think it’s a good choice. The cuts and colors are basic, but reasonable at $ 150-​$ 200. For WEDDING shoppers: This is not what you might be thinking… esp if you checked out their website! I went in hoping to find Sofia Tulli and Mon Cheri, as advertised on their website– and that is not what I found at all!
Basically, they make knock off dresses, and sell them for [somewhat] less, with their own Aria tag inside. Let me point out: They sell them for less than the high-​quality real deal, but more than the online knock offs you can find on the web. EX: eDress knock off approx $ 200, theirs is $ 899‑1599. That said, it is unfortunate that the quality is so poor. A few of the dresses had nice detail, but the fabrics (again-​for bridal gowns) were low quality. If the bridals were nicer, they might be worth it.
A few other things to note: the young asian student who worked there was kinda creepy. He literally hovered over my shoulder — if not side by side with me– while I shopped. My own mother doesn’t stand that close to me! He tried to make small talk, but just kept repeating that he doesnt speak good English. I was polite, but jeez– I’m shopping for my wedding, let’s not ruin the entire experience.

I am a huge fan of Aria. I am a loyal customer and have purchased almost all of my dresses here for my performances. I always end up finding the dress that I love with such ease. They have a gorgeous selection! The employees are knowledgable, warm, and attentive. They always go above and beyond to make me happy and never fails to find a dress that i love. I always end up falling in love with a dress that they pick out for me. I absolutely adore this place! I will continue to recommend this place to all my friends!

BRIDAL & FORMAL ATTIRE BUYERS BEWARE
I have an unresolved issue with Aria Bridal. In short, I put down a 50%deposit to order a dress on Saturday — which could not be ordered until Monday. Called and spoke to the sales girl on Sunday morning to cancel the order. She said I’d have to speak with the Mgr. Oh, and he never returned my initial calls. They kept my money and will not return it — As John So states he has a no return policy. However, I never received anything to return. What do you think?
Lesson learned: Do business with reputable companies that have good customer service. And read up on companies before you hand them your debit/​credit cards. I was surprised by the comments I found after my experience. Very disappointing. Not what you need as you are planning a very important event.