This is an update to my earlier review. After posting my experience and opinion here on Unilocal,I was contacted by the owner directly. I was happy to hear him reach out directly and explain everything. Later today I sent my brother back to scrub a dub. They made it up to me by providing an upgraded free wash. I was much happier this time and it really did make a difference. It’s sad how sometimes an employee can ruin a business name or experience. I will be happy to come back just for the customer service experience. — — — — — — — — — — — — — — — — – The reviews speak for themselves. This has probably been my 3rd or 4th time coming here and it would probably be my last. The car wash