The Threading Spa

I’ve come here 2x and was hoping to become a loyal client. Like the reviews said it is overpriced by $ 2. Whenever I come here, there’s usually a long wait (They only have 2 chairs). I have super thick eyebrows and they need a lot of maintenance. I do think they do the best they can, but I’ve been to places that do a better job.

Most of the girls here are very nice and do a great job. They lose a star for price and the pain!
Price: $ 15 is over priced since typically this chain is $ 12 for eyebrows.
Pain: I dread going here and often will drive 30 mins out of the way to go to a different location as a result. I think they may use a thinner thread or something at this location…

Pathetic job doing the eye brows! I told her 3 times not to make it too thin and guess what?! My eye brows arn’t even same!?! The girl has no customer service tone in her voice. I told her my skin is sensitive and it gets rashes easily, so be soft. I’ve gotten eye brows more than 2 dozen times, so definitely not coming here the first time. I know how it’s done and they way they do it — there’s something wrong. Go somewhere else. It’s not worth $ 15 bucks, which is overpriced mall prices anyway!

This place gets the job done. It’s quick and easy, though rushed– so for me it was not as great as waxing usually is. It also hurt more!
I did go during a time that they were busy, but I would have preferred to wait longer for more quality.

I’ve been to the Natick location twice and the Chestnut Hill location once. Each time they have done them WAY too thin. Yesterday was the last straw. When I went the girl who was working complained to me how busy it was and seemed annoyed that I was even there.

If I could give 0 stars I would. I’ve gotten my eyebrows done my entire adult life, threading for years. THEY RUINED MY FACE. I’ve been crying for an hour and cancelled my hair appointment so I can keep my bangs over my brow line. I had full gorgeous Cara D brows and I now have few hairs left. They’re not even even! She took way too much off in general but even the top– who even touched much of the top?! I’m genuinely confused how they could be this fucked up when she had so much good hair to work with. I was openly upset and they did nothing to help. Not that I would ever go back but she said sorry and said I didn’t have to pay. Obviously not! We were having laughs and she was so nice I was thinking I would tip her well… If only I knew she was just about to ruin my self confidence. I look ridiculous and I’m completely humiliated. Will post a pic.

I love coming to this Threading spa, the first time i actually got my eye brows done was at the south shore plaza where I met this nice girl Shruti. She takes her time to actually make it look perfect for the shape of your face. I found out soon after that she move to natick mall, and every since then i been going there with my sister. I would bring my friends and recommend them to go to Shruit. Threading last longer for me than waxing, can go two months w out having to go back every week. I keep up w the shape until i cant anymore, then i pay Shruit a visit…

Absolutely wonderful! They know what they are doing and my eyebrows look so good! You will not be disappointed! The wait is a little long but only because they take their time and make sure it’e done right. I had my brows butchered by another salon and they totally fixed them and gave me tips on what hairs need to grow in, be left alone, etc.
They are great!

They do a great job every time!

Me and my sister went here to try get my sister’s eyebrows threaded. Firstly, the lady didn’t understand what we wanted. We asked her to SHAPE the eyebrows, and NOT make them thiner. My sister asked for an arch where she naturally has it, to reinforce it cleanly. Just to make sure she knew what to do, we asked her to explain what she’s going to do before she does it… she couldn’t. She just said she’ll try. We decided to let her do her best. She did absolutely nothing! She removed a couple of hairs here and there, and there was NO SHAPE to the eyebrows.
Also, the website shows a «salon» picture. There is NO salon, it’s in the middle of the mall on the outside. There is basically NO leased closed space with a door. We DO NOT recommend this place at all. For $ 12 (w/​o tip), this was totally not worth it.

At one time I liked going here to get my eyebrows done-​costs slightly more than my usual wax place but sort of worth it not to have the bright redness. Now there are 2 new women working here. Last time I went the woman (don’t know her name but she’s the older one with curly hair) made my browline bleed slightly. That’s never happened anywhere else.
Anyway, a few months have gone by and I returned tonight and (foolishly, I know) sat with the same woman. When she was done, the right was quite a bit thinner and shaped differently than the left. I pointed it out and first she said I had a ‘blank spot’ which she had to work with, then said I had dry skin which caused extra hairs to fall out on that side. The thinner side looked better anyway and she just redid the left to match but of course that kind of sloppiness can’t always be fixed that easily.
Even less cool was the way that I asked if the other threader would just try one small spot on the eyebrow of my daughter’s curious friend so she could see how it felt. I repeated 3 times ‘just a tiny spot, not the whole thing’ so she wouldn’t feel that we were trying to get something for free. When my brows were done and I opened my eyes, I saw that the other threader was JUST FINISHING UP THE SECOND EYE on the young girl. So I ended up paying for both of us though the girl said she had also told her she didn’t need the whole thing done (I think she was too shy to sit up and really insist that she stop). I left one small tip without saying who it was for. They can split it.
Anyway, long story short, I’ve learned my lesson. I do not recommend and will never return. Minimal pain and redness but that’s the least you should expect. Unprofessional and overpriced.

My friend and eye decided that our eyebrows were out of control, and not in a good way, and took a leap of faith in getting them threaded. It didn’t feel great BUT…
– the lady who did it was a sweetheart and distracted me with interesting chitchat about her early life in Nepal
– my brows were not read and puffy the next day as they have always been after waxing (I have ridiculously sensitive skin)
– my brows look fabulous!
I will definitely go back!

I’ve been here three times and I’ve been disapointed all three times. I kept going back hoping that I would find a girl that did a great job with my brows but they all take too much hair off the ends and don’t understand what I want, when I say I need a high arch. I have to drive all the way back to NYC to have my brows done in Queens at the Aveda salon in the Queens Center mall where my girl Rajmi is the BEST!!!

This is a GREAT threading spot! Granted it sucks to sit in the midst of a mall and have an exotic treatment done to you b/​c you do get a lot of gawkers but this is the best place in boston to get your eyebrows done! The women are all really fast, efficient and do a great job shaping the brow! The pain is also pretty minimal. Definitely the best option out there…

I know there have been a few reviews for the Threading Spa in Braintree but I wanted to put it out there that there is another one in Natick. I’ve been twice now and it’s great. It’s $ 15+tip so it sounds a little more expensive but I’ve found it worth it.