Rich Hinkle – State Farm Insurance Agent

I have been with this State Farm since I got my license, haven’t had any issues UNTIL I wanted to switch agents for personal reasons. I call to get myself switched and the woman gets on the phone, ignorant as can be and tries to bully me into staying with this office. Now, these are the reasons I feel uncomfortable here, the people who work here are rude and feel entitled to talk to people however they want. I personally know someone who works at the agent I was trying to switch to (by the way). This lady gets my information and asks to whom I would like to switch my insurance to, she tells me it is taken care of. A month later my insurance is still being taken out through rich Hinkle, and I call the insurance company I wanted to switch to and apparently the woman did not switch me, but she called the head corporate to complain and said there was no reason for me to switch. I am completely pissed off, I wasn’t told about any of this nor do I have a choice in it apparently. My suggestion is to stay away from this place if you value being treated like an actual human being and being respected. Completely unprofessional.