A Better Way Wholesale Autos

Terrible dealership. Went to look at a car only because the price was low. I knew they had high DOC fee but figured it would balance out. Then they tell you there is a VIN etching fee. After that I’m told they don’t move off the price since they are a wholesaler. I explained they are not wholesaling to me I am buying retail. A wholesale would be a sale to another dealer. The salesman did not seem to understand the difference. I was then told I could see the car but not test drive it because there might be an issue they are unaware of such as bad tires or brakes. If I gave them a $ 1000 deposit they could get it ready for a test drive in a day or two
Having taken time out of my day and with hopes it might still be a decent car I said I would wait while the salesman went to get it. While I waited two salespeople sat across the desk from me and ate lunch. I sat as they ignored me and whispered to each other.
About 30 min later the first salesman came back saying he could not find the car. He then asked I give him another minute. I sat quietly. A few minutes later the salesman who had been sitting across from me asked me to get up from the desk so he could use it for another customer. The first salesman came back a second time without the car and told me it was in the shop.
If you want to pay average retail after all fees are tacked on and get treated like cattle this is the place to go. All this with the increased risk of buying a car from a dealership that doesn’t do its due diligence to make sure cars they advertise for retail sale are ready not only for sale but to be test driven at the very least

These guys are sneaky and dishonest. I did some research on them beforehand and read reviews on a phantom $ 193 cleaning charge they tack on. The reviews I have read mention how the salesman said it is necessary, only to be contradicted by the finance department. What’s more, while they do advertise incredible prices, it is only a front. They tell you one price, then tell you there’s absolutely no possibility of negotiation. Not only that, when i went into check out an 07 mazda they had for sale, I was told I could not drive it for safety reasons, however the salespeople/​lot attendants could drive me to wherever I wanted to go with it on a test drive. Then I was told, despite it being $ 3995, the real price of it (without tax) was $ 4812 (again, non-​negotiable) incuding a $ 500 dealer convenience fee, $ 193 cleaning fee (even though I asked to wave it so I could clean it myself), and another mystery charge. On top of it all they didn’t even have a Carfax for it. I was told to go online and it would be there on
. I checked that out and there was no carfax available. When I mentioned that, I was told I needed to get the carfax myself then.
Absolutely unimpressed with everything about this place

These guys need to invest the money from the tidy profits they’re making on the junkers they sell and expand their parking to get their customers and employees off of Rubber Avenue. Can’t tell you how many times I’ve almost been driven into by cars with dealer plates coming out of the lot blindly flooring it into oncoming traffic because all the cars out front obstruct their view or they just don’t give a shit.
Based on the blind carelessness of their employees endangering public safety, I would not spend a penny here.
Hilariously, someone keeps reporting this review… I’m sure it’s someone at the «dealer». Newsflash kiddies… because of the poor plan and design of your facility and the carelessness of employees and patrons, when I am in the market for a car, likely because some moron exiting your facility has broadsided A Better Way will not be on my list. Perception is a «real customer experience». Oh, and I’ll be encouraging people I know to stay away too… as well as reposting the review every time you report it!

I was in desperate need of a car when my transmission blew. My dad and I did some research on pre-​owned cars in the area and happened to come across A Better Way Wholesale Autos. I remember being in high school and passing that place and they always seemed to have quality cars out front on display. BMW M3’s, Audi A8’s, Mitsubishi Evo 9, Subaru STi and every car that peeked my interest at the time.
Unfortunately, my credit at the time wasn’t established and didn’t have a co-​signer. I knew I had limited options of finding something that I wanted and could afford. Eventually my dad and I stopped in the dealership to see what they had. Parking was limited considering you have only 10 spots to pick from in an already cramped area. We walk in and ask to speak to someone who can run my credit and see what I could actually afford. After running some paperwork, in less than 10 minutes I get approved for up to $ 15k. Knowing that I ask the sales person to show us some cars around $ 12k and under so I can keep my payments low.
The sales person drives us in a beat up Dodge Durango to an offsite lot to look at some cars that are under $ 12k. As soon as we get out of the truck to look, the sales person starts smoking a cigarette. A bit unprofessional but this is a wholesale place so really not expecting much in terms of class. We look for maybe 30 minutes and found a 2007 VW Jetta with low miles and leather. We take a test drive and the only thing I had noticed was a smell of some sort of funk like dogs had been in the car and left out in the sun for too long. I can live with that. Minus some minor dings and dents and some paint fade, it was a relatively clean car. I decide to buy it with a warranty of course. My big mistake was not checking for a CARFAX.
When I picked up the car it was mid afternoon around 5pm or so, there was a low tire pressure light on and some other maintenance light on, I asked for those to be fixed before I drove off but the repair shop closed at 5pm and was assured I can come back around normal hours and it will be taken care of at no charge. I came back a couple of days later and one of the lights was still on and I was told a need a new TPMS sensor and it would have to be ordered by VW and not covered. Knowing it was a minor inconvenience of a light showing and the tire pressure was correct, I could deal with a stupid light on for a little while. No big deal.
Fast forward about 2 – 3 years, the clear coat on the paint is chipping off and my sensor for my radiator fan is broken, I ask the dealer to see if its covered considering that shouldn’t be faulty with less than 60,000 miles on the car. Its not covered under my warranty… Not surprised, but as an VW’s go, once one thing starts going, its a matter of time for everything else to stop working. I decide to trade the car in and everything else has been well taken care of by me since I owned it.
I stop by a local new car dealership and see what I can afford given my credit has improved and want to stay around a certain monthly payment. We decide on a car and all that is left is to figure out my trade in. I figured I bought it for $ 12,000, put a couple miles, still owed a couple of payments on it, I would assume $ 3000 – 5000. After the sales person ran a CARFAX on the Jetta it came back with structural damage, multiple accidents all over the NY and NJ area. The car is effectively worth $-900. Thats right its worth negative $-900! How can you sell someone a car with that high of a markup and have that many things wrong with it? The dealership was still able to help me out in my situation and got me into reliable new car.
My advice would be to always run a CARFAX on anything you plan to purchase and make sure you go to real dealerships who don’t wholesale cars with flood damage or structural damage like this place does time and again.

I have no idea how they stay in business! No car fax! Lowest price (insulting) for the trade! I couldn’t believe I even went thru the doors! They offered $ 700 for a trade with rims alone worth $ 400 each! Got $ 4500 for my trade elsewhere. However– this place defines shady! And they even tell you that there is no negotiations on anything. Really! Ok so let’s assume and play along that the cars are priced to sell. But you cannot negotiate on a trade! Not a good way to run a business. It’s like a meat market inside without the goods. You cannot even look at the car until they go down the street to another lot. You cannot enter this so called lot bc of insurance reasons. Who knew! And oh– they also said most of the cars 96% have been in some fender bender or more. Great! Never know until u at least have a starting chance with carfax even tho it’s not a guarantee. People– you don’t save money with this place. It’s made to falsely lead you thru a door that will never be repaired. Scary workers too. Just saying– I would never put this much effort into a review but I’m blown away but the cheesiness of this joint. Ok

2.4.16
***Avoid, avoid, AVOID***
Place is a scam, just there to suck the money out of hapless people who don’t do their research. I myself didn’t purchase a vehicle from here, I don’t trust places like this for good reason. My mother’s car has had issues 3 times since November alone, seemingly the same problem EVERY time and yet they haven’t actually fixed it. The last time, she had it towed and the tow truck driver told her «THAT place? Oh yeah we’re always bringing in cars over there.» Today all the lights popped on her dash again. On a whim she checked her oil and it had virtually NOTHING in it, even though they had TOLD HER they had changed it the last time she went in. Ironically the check oil light was the ONLY one that wasn’t on –_​– I’ve heard sales pitches when I’ve brought her there, all of it sounds too good to be true. Well that’s because it f-​ing is!
+++2.9.16 Update+++
Finally we were able to bring her car into MY usual mechanic, we expected it’d have to stay at least overnight because of his schedule. Within an hour, he called back telling us to pick it up. Apparently, he couldn’t even find any codes for the car, calling it «really not good» and «suspicious.» He advised us to bring it to an actual Honda dealership and see what they say there… Hopefully sometime later this week.

Saw a posting from about a 2011 Mazda3 Sport Touring with 71k miles for $ 6995. I looked up the KBB value of the vehicle and found that their price was $ 3k below KBB. I was psyched, but something in my gut said something was shifty. I called them up and spoke to a Dominic. He seemed quite nice, and was happy to make me an appointment for 10am on a Sunday. He said I wouldn’t be able to drive it away that day, but I could «put down a deposit» and they’d take it off the lot and put it into their shop for a «full workup.»
A few minutes later, after we hung up, I looked up some reviews of them on Google… one of which was a very stern warning from someone who said they’d bough a 2010 Mazda3 from them some years back, but they refused to provide a Carfax report; they went to trade it in a few years later at a different dealership, and it turns out it had been into two accidents, one with structural damage!
I immediately called back and spoke to Dominic, asking if they provide Carfax reports; his response was flippant and he said, «Well we give you the VIN, and you can get one on your own if you want.»
MAJOR RED FLAG.
I told him I was not comfortable with this, and cancelled my appointment. I will NOT be going to this place; any dealership worth their salt will give you the common courtesy of a Carfax. This place probably purchases a bunch of known lemons, pretties them up, and peddles them off quickly. Stay away from them, unless you’re willing to pay for your own Carfax. But even then, still not worth it. Spend your hard earned money somewhere else.

I think a lot of the 1 star reviews here are from people who might not have done their due diligence, or have very little experience dealing with car salespeople.
My experience was with Thery, who was very forthcoming & honest. There were several cars he wouldn’t even show me because he said, «I wouldn’t buy it myself, so there is no reason to show it to you till we clean it up»… which is par for the course in the wholesale car industry.
I made sure to test drive my vehicle and do a through check of the mechanics before even discussing numbers or a deposit. When I did put a deposit down, I made sure to write my list of demands on the contract, including my desired payment terms and that if those conditions weren’t met, my deposit was fully refundable.
3 days later i returned to pick up my vehicle, which had been cleaned, serviced and the problems i mentioned were corrected. I test drove it again before signing the financing paperwork and all checked out.
They will sell you an extended warranty, there IS a deductible of $ 100, but if you compare with other similar warranties, they are all about the same. Also, you have the right to cancel in the first 30 days if you find a better deal, or just change your mind (so long as you haven’t made a claim on the policy)
I think if you go in with the right expectations you can get a deal, but if you’re expecting a first-​class suburban operation, you’re not going to get that. But for the concessions you make, the price of the cars are worth it.

I was cracking up when I read a review that said they would have given negative stars if they could. For my encounter 1 star will suffice. My husband found a great deal at this location THAT and the fact that he put down a deposit that is NON REFUNDABLE are the only reasons we even continued to deal with this place. He called before he went there to make sure they still had the car, however it wasn’t until he arrived that they decided to tell him about some «minor cosmetic» things that were wrong with the car they didn’t show in the pictures OR write in the summary about the car. Nonetheless my husband still wanted the car. I went with him on Saturday to pick it up, the salesperson he dealt with the initial time told him to be there at 9:45am… this dude strolled in there at 10:25am — Are you kidding me!!! One of my biggest pet peeve’s is people thinking their time is more important than mine. To make matters worse he told us it was his birthday the night before — he went out and had a hard time getting up this morning. THIS in no way justifies making us wait almost 45 minutes. I calmed myself down by telling myself that just because in my line of work I am expected to operate at a high level of excellence and EXPECT that of myself … not everyone else feels this way or cares. We were there until 2:30pm waiting for the finance department to get the paperwork ready, at which this time I told my husband we were leaving… a whole Saturday wasted! If you are going to make people wait an ungodly amount of time have more seating than 1 couch. Let me speak about the office now. A fellow Unilocaler commented on the attire worn by the staff — I am all for business casual but these guys are all in jeans, sweatshirts and sneakers, only one gentleman was in business attire. Their phones ring all day and they only pick up when they feel like it. So you are just sitting in this crowded room with the phones ringing off the hook. They do have a nice little set up with a Keurig, a variety of K-​cups, a mini fridge and chips — the only thing I thought was unsanitary besides the kids who sneezed on their hands or picked their nose and then touched multiple bags of chips or beverages was that the employees working on the cars would come in from the garage and grab stuff too. You can’t tell me they washed their hands first before they then pick through the plethora of goodies too. Gross! My husband had to go back a 3^rd time to get the car and sat there another 2 hours. He finally has the car ladies and gentleman! He has more patience than me, I would never buy anything from this place. Please check all your options before coming here, also make sure to do a carfax report as they do not make one available for you, scary!!! Good luck!

I’d give them negative stars if I could. I called about a car that was «newly posted» to have them tell me the car was sold. I then called about a car and they told me that I could see it but couldn’t drive it due to safety reasons. He said he wasn’t allowing test drives until it went through their safety check so I said when will it be ready to test drive. He said not until I put a deposit down on it. How f**king absurd is that?! What ridiculous car dealership. Thank God for review places like Unilocal so that others can be made aware of the scams that are out there.

This place deserves to go out of business!
Total snake oil salesmen. Worst experience I have ever had buying anything! I don’t even know where to being.
Do yourself a favor and go any other place on earth. Make a go kart take a bus use Über.
I wasted $ 8,000 here. Scum of the earth.

Worst experience ever. I bought a 2012 car and it broke after a month. I give back the car to maintanance and it’s been 4 days and they didn’t touch the car yet. The guys at finance are all impolite and have a bad temper. If there is a no star option i would have chosen it.

Scam artists. significant undisclosed damage and refused to let us test drive the vehicle despite assurance over the phone that we could.
We drove 1.5 hours to find vehicle with damage and we could not test drive it (bogus excuse).
Upon voicing our dismay they sent in the big black guy (manager=bouncer?)to make sure we leave before everybody else in the office realised they should not be buying anything from these guys.
Beware! Highly unprofessional and probably not honest.

In all my years I have never had to deal with such incompetence. My husband bought a car for our son from here. I knew it was a bad choice to get from them. Not only have we been waiting for a part to come in for over 2 weeks, but they now get the part and tell him he can get it done until Oct.6.they have people working there that are shady at best. They lie to you so that u will buy from them and then dog you out when you find issues. The breaks are not great so now we have to get those done. They gave us one key and they had to do some other repairs to the car. The owner is just as bad, he don’t even want to return my husbands call. Please do not buy from these people they are con artist with a license to sell cars. Trust me I will have them blasted all over. Almost a month and my son can’t even use his car.

Run Away!!! The pics they post do NOT show the major damage many of these vehicles have. They say «no accidents» and that may mean they haven’t been totaled, but we looked at 4 vehicles (a process which took over an hour) and we saw torn up seats (not in the pics) and major dents, doors practically falling off, etc. Really a bit unbelievable. One vehicle was a 2011 with 84,000 miles and you would have thought it was 20 years old with about 200,000 miles. Unless it was used as a stunt vehicle in a movie or was used to haul concrete or dirt, I can’t even imagine how that kind of wear and tear was done in 4 years! Unilocal made me put 1 star to post, but 1 star is way too generous for this place.

Called on a Sunday morning to make an appointment to see a vehicle. Spoke to Rian and made the appointment for 12:30. Traveled 1.5 hours to see the car at 12:30. Apparently Rian had picked up a «walk-​in» and couldn’t see us right away (the website stated «Sunday — by appointment only» — why should people without appointments get preferential treatment?. Although he apologized many times, we waited for 1 hour after our appointment time to finally see the car. The vehicle had lots of flaws including bald tires — nothing about the condition of the car was indicated in the online description. Yes, this dealership offers lower than KBB values on cars, and yes they have a large inventory that turns over frequently. Just beware of how much time you’ll have to wait and how less-​than-​desirable the condition of the car might be.

I honestly don’t know how this place can boost itself up so much in its radio ads. I went here once with a friend to test drive a 2008 Pontiac Grand Prix GXP (not easy to find a Grand Prix with a V8 engine, so we were intrigued). The sales guy was nice enough, but we started getting really uncomfortable with the buying process when he had to drive us down a few blocks to a really shady, barbed wire fence encircled lot to look at the car. The cars in the lot were all dirty, which hey, it’s wholesale, it’s meant to be cheap, so I tried not to be too hasty to judge. Well, the battery was dead so we had to wait for quite a bit for some guy from the main office to come and give it a jump, then we had to wait for the car to run for a bit and then we got to do the test drive. The car seemed fine otherwise, but since we saw that they seem pretty careless about the cars they sell, we opted to walk away. I’m really not surprised to see so many negative reviews, I was certainly not impressed in the least.

I purchased my 08 Pontiac G6 GXP in 2012 from these guys, and although it took a little longer than I’d like it to have to take delivery I haven’t had an issue with the car. It was higher mileage than I would’ve liked but a great car. They worked with me on my less than perfect credit and Jackson who was my sales guy was a really nice guy.
I can understand the negative ratings however as I recently went back to look at a car for my brother and was told it was not able to be test driven due to safety issues. I said OK that’s fine we will return when we can test drive it and was informed that they don’t plan on fixing the car until it’s under deposit. Not sure who would pay for a car without being able to drive it, so good luck on selling that.
They aren’t the greatest with getting back to people, and their follow up isn’t great… but it’s a wholesale lot with cars that are seriously under-​priced. One important note is that they do NOT budge on pricing, so don’t think of trying…

So shady.
This place looked ok until you walk up to the office, which looks like the seedy startup selling penny stocks in the movie «The Wolf of Wall St.» All of the sales people were in street clothes so we had no idea who to approach, who was selling and who was buying.
These guys are photoshop experts. They doctor the website photos to look like nice cars. They erase the cigarette burns and inner and outer damage in the photos.
They advertise a huge number of cars on the website, but don’t have any when you get there because they all «sold this morning.» The ones that are there have not recently been washed or detailed.
They add a non-​negotiable $ 780 «dealer fee» to each car. Plus all other taxes and fees. So those awesome prices on the website? Add about $ 1200 and you’d be closer to the truth. They also say all prices are non-​negotiable.
I’m surprised anyone pays a visit here without walking away quickly.
We went to another used car lot not too far away, and met with several professional gentlemen who showed us clean cars in good condition. They were open and seemingly honest, and one of them told us he has a friend who works at A Better Way. He says he knows from that inside information that what happens there is less than honest, to put it nicely. THIS salesman was so friendly and interested in getting us the car we wanted/​needed, he actually had us slow down as we passed other used car lots on a test drive so he could scan them and see if they might have anything we’d want! I will not give the name of this other dealer just to protect this salesman from what he said about another dealer, but here’s the bottom line: Don’t trust A Better Way! There IS a better way… and its only a short drive away from them!
Another note: we found out from a co-​worker of my husbands that he actually did buy a used car from A Better Way. Within a week of buying it BLEW UP. Exploded. He’s lucky he wasn’t seriously injured. When he contacted a Better Way they refused to do anything to help him or repair the car. I understand «as is» but the Lemon Law should protect him, so I hope he gets a lawyer and sues them. He let them repo the car and took the hit on his credit, refusing to continue to make payments. That is just crazy.

Advertised prices look to good to be true? Because they’re a scam. I called for a low priced 2012 convertible and asked about the condition:’ Beautiful car, come and check by yourself this afternoon’…I asked for the carfax or documents related to the car: ‘we don’t do Carfax’! 1^st red light.
Can i get it looked at by my mechanic? ‘Yes, if he is in less than 5 miles radius’ 2^nd red light.
I called the manufacturer with the VIN, got informed about the car being into a serious accident, being repaired by a local body shop except for anything complex where the manufacturer got involved.
Reading all the comments confirmed my gut feeling that the sales are rude and would treat you real bad.
Don’t try your luck, stay away from this place.