Sugar Mountain Enterprises

This is a sign installation company and they SUCK. Unfortunately, my company contracts with them and I am stuck using them. They NEVER EVER call to confirm, they take forever to install the signs, if there is an issue with anything at all the NEVER CALL. It’s ridiculous how this business is run — it’s such a poor operation. Run don’t walk to a different sign installation company

Sugar Mountain Enterprises is a company that stores and installs signs for real estate companies. I happen to be one of their clients. This company is the worst run company that I can think of. Here’s the story. Sugar Mountain Enterprises and my company entered into an agreement for them to store and install signs at my property listings. Well, I was late paying my bill last year. I was extrememly busy and overlooked the payment. I think the total was less than $ 200. Anyhow, they removed the signs from all of my property listings WITHOUT giving me a call prior to them doing so! I couldn’t believe it! How do you think my company and I looked in the eyes of my clients?! Not only that but they charged me $ 35 for the sign posts for signs that they could not find instead of the $ 20 that was stipulated in our contract! I was and still am livid! Anyhow, I sent them a check back in November (after deciding to pay it rather than give them the big FU) to settle the bill. So, I get a call from a collection agency yesterday telling me that I did not pay them the $ 401.46 that I owed them! So, I faxed this collection agency a copy of the cashed check. The collection agency guy calls me back to tell me that Sugar Mountain Enterprises never received that check and that somebody else cashed it! Ha, ha! WTF?! This company has NO communication skills. I have a feeling that one of their employees cashed the check. I don’t know if this was done fraudulently or mistakenly. Either way, I called up my bank today to start a fraud claim. To top all of this off, Sugar Mountain still has my signs. Who knows whether or not they have destroyed them. Does anybody know of a good company that stores and installs real estate signs? Later, Jon