Surf Ct

Unexpected delivery of service. Called customer support and had JL guide me thru Dentrix by remote access. Very professional and knew exactly how to tackle every single task I needed resolved. My life just got a little more simpler. Thank you!

SurfCT was referred to me by my dentist, after telling her was impressed with her technology. I own a small business and figured I would see what they could do for me. I’m totally speechless at what these guys can do with a computer. I asked and kept on asking and they kept on delivering on my requests. Hard to put into words. Check them out you will be blown away! Powerful Computers, Honest Great Advice, Best Service. HIGHLY RECOMMEND

Our dental offices have been a client of SurfCT for several years now and we could not be happier with not only the performance of the initial computer system but also the expert technical support whenever we have any questions or issues.
Our relationship with SurfCT started when we were opening our second location and needed a way to pull up patient charts regardless of the location patients came to. The engineers at SurfCT spent a great deal of time working with our staff and our other doctor to figure out exactly what our needs were and where we were having issues with our current system. At which point, the lead engineer explained to us in layman’s terms our different options. We could install a server in one location and have the computers from our different offices access that server or we could go with a cloud based system that would be easily accessible from any of our locations. He worked with us to explain the pros and cons of each and we decided to go with a cloud based system due to the added security benefits and the ease of integrating it into a third office should we choose to do so.
Fast-​forward several years to 2015 and our experience with SurfCT has not waivered. We have had very minor issues with our computers since the upgrade and only one major issue, which occurred when we unknowingly lost power over a weekend. We came into the office on Monday morning and we couldn’t get onto the Internet or Dentrix. We had no idea what was going on other than the fact that we were supposed to see a patient in an hour and a half and had none of their records. We called Technical Support at SurfCT and a nice lady answered the phone. She put us straight through to tech support and within an hour we had a technician at the office to troubleshoot out issue. He took one look at our router and immediately knew what the issue was. We were back up and running before our first patient was in the office. Very Impressive!
We have little technical knowledge and that is fine with us because we have the experts at SurfCT taking care of every technical need. Without them who knows if our dental practices would be as successful as they are. For sure, they definitely would not be as technologically advanced as they are now.

I’m glad to see SurfCT on Unilocal so I can write a review. The computers we had installed in our office has been working seamlessly. In my professional experience, they are the most reliable in the dental practice and I can’t emphasize how important it is to have the computers working at all times. The customer service experience we had so far is also very professional, timely, and attentive. I was pleasantly surprised by how reasonably priced their services are. Normally I don’t give 5 stars but this company has really exceeded my expectations and improved my practice.

I am so amazed with the stellar service provided to my dental office from Surf CT. The technology they have implemented in our office puts us a step ahead. They are extremely responsive to any needs we may have and always available to answer any questions. Their dedication to our team is incredible. I would highly recommend them to any practice looking to flourish.

I am having the pleasure of working with
on a mutual project. Throughout the project I have found them to be committed to providing the highest possible customer service for our mutual client. I have worked with several members of the Surf CT team and from owner to technician I found their knowledge and ability to problem solve to be second only to the great communication they bring to the table. They are now my preferred vendor.