Sansone Jr’s 66 Automall

Dropped my car in at 11:30am for an oil change and new front tires, never called me after car was finish, had to argue on the phone with customer service to get my car since repairs had closed for the day, they didn’t do an oil change and instead of the 2 new tires that I asked for, they just rotates them out. So I paid $ 64.26 for rotation! and totaled forgot to even wash or vacuum out my car!

Great Place to have your Nissan Serviced. No appointment needed for express service. There are busy. So it’s always good to call ahead to check on the wait. I have purchased my last three cars from this dealer and will continue to service them there. Keep up the good work Service Staff!

I have never written a review, but had such a great experience at Sansone Jr’s 66 Automall, had to do it. I stopped in the Sansone Jr’s Kia showroom, met with Mark V, calls himself the Pie Guy (gave us an apple pie after we purchases our car).
Everyone was nice, professional, answered all our questions and most importantly, I felt like we were treated with RESPECT.
I would highly recommend Sansone Jr’s 66 Automall!
Joe M

This place doesn’t even deserve a star. My husband and I both purchased cars here because the owners were frequent customers from my husbands job. They are the biggest joke around. We were rushed into ripped off deals and they used me as a test rat for their sons first deal. I wanted maintenance included in my lease which I stated when I got the car and when I went for my first tune up and they said «oh he forgot to do that for you» cool. Now I suffer because he forgot I guess. Now we both had troubles with our cars and went in For help from one of the salesmen mark and he couldn’t even return a phone call after we called 6 TIMES. This place is simply only about making a deal. They could care less about anything else. Not my kind of dealership. Oh and 2 hours for an oil change when there’s 2 people in the waiting room is ridiculous.
PS. Seacoast Chevy in ocean is awesome, as well as world jeep in shrewsbury! I should of never went to sansones.

Disgusting Sales Tactics. Went to Sansone Jr’s Kia looking at options for leasing. Test drove a few cars. Worked on numbers with one of the sales reps. Things were going smooth. Because I would not sign right then and there, they brought out the manager for an introduction. He was the most rude, disrespectful person I have ever done business with. I was reprimanded for wasting their time and was told I do not talk numbers with people unless I am ready to sign. Immediately was turned off by the experience and rushed out. Would never go back! Other car buyers beware! If you don’t play by their rules, you will be put down and scolded for wasting their time!

We bought a used Sentra for my daughter last year, they claimed it was «Certified pre-​owned» but we did not pay the ridiculous extra money for that. As soon as we got it home I took it to my mechanic who immediately discovered a bent rim. (so much for their thorough inspection) They did replace the rim at that time.
Recently my daughter took it to Pep Boys for a tire alignment; the mechanic came out and asked if the car had been in an accident. It had significant damage to the the suspension/​axels that was not visible to the naked eye. I took it back to Sansone, they checked it out and told me it had been in an accident before we bought it. I was shocked and asked «why would I buy a car from you that had been in an accident and clearly not repaired correctly?»
They showed me a carfax that I had never laid eyes on with my signature on it. We paid a total of $ 15,000 for the car about a year ago. They wanted $ 1600 to make the repairs, and I told them that I would not pay them, as they sold me the car in that condition. The manager offered to buy it from us for $ 5,000 (yes you read that right) and lease my daughter a new Sentra at full price. I wanted to fall on the floor laughing. They are completely unscrupulous crooks. If you are buying a car there, I would have every nook and cranny checked first.
They have high ratings on Google reviews probably because it’s the employees doing the reviews. One salesman, Rich Edelman, posted a five star review under his own name saying what a great guy Rich Edelman is. (I reported it to Google) You can’t make this stuff up.

They are crooks!!! Don’t buy anything from him or his sons!!! Terrible I am stuck with a lemon that even the paint faded…, if I could I would post a picture!!! My fault for trusting mankind!!! Stay away!!!

Biggest bait and switch dealership in Monmouth Country. Watch out consumers, the management and staff play the 1990 old school «4 square» sales game… google it before going in so you know the game.
Also beware, when you do get a good deal… they’ll try to give you pennies on your car to make up for it. Crooks, all day long, there should be a consumer fraud investigation with these guys.
You would think the management would be on the up and up but nope… the General Sales Manager there is the one pushing the shady sales tricks… STAY AWAY IF YOU WANT A GOOD DEAL!

Dishonest service dept! Story — we leased a 2013 Optima and have had regular service done there since then. No issues. During those times my 19 yr old daughter went with my wife or one her guy friends. Yesterday she was there alone. Special $ 9.95 oil change was going to amount to over $ 200! Why? Because they replaced back tires and air filter without advising or asking approval! Was it because she was a woman? Hmmmm. Daughter said either you give me the tires and air filter for free or take them off and put my originals back — and don’t charge me for that labor. They put the originals back on. Think they would they say «Sorry for the confusion — the oil change is on us»? Nope. Never getting another service or vehicle from this corrupt dealership. Think if I call and complain, anything will change? Probably not. On to the next unwary victim! Best part — the lady in front of her had the same thing happen the same day! Unreal.

stay away… false internet prices. they lure you in with false price and then hide behind disclaimer that a third party made a mistake. a $ 10,000 mistake. i am filing complaints with bbb and consumer affairs. not honest, dont trust them! only gave them a star in order to post this.

Bought my Kia here and been coming for warranty maintenance upkeep. Like any dealer, service is expensive. The waiting area is nice! There’s Wi-​Fi, free bottled water. There’s also a Dunkin Donuts within walking distance to grab some munchkins while you wait. The techs seem to always find additional issues with my car, and I’m grateful the customer service girls are not too pushy about getting you to fix those things onsite.

This for the Nissan dept.
We picked up a Pathfinder and we had a great experience buying our car
Service was exceptional, although the whole process did take quite a long time I am happy with my purchase.

This place is unprofessional. I am new to the area and needed help with my 2014 kia soul’s Bluetooth. A salesman came out with a cigarette and wanted to help. He put the cigarette out but still made my car smell like an ashtray. I hate cigarettes. He couldn’t figure it out and told me to come back tomorrow, which I did. I wandered around the showroom and no one approached me. I had to ask for help. This us my 3^rd kia. I purchased them in CA. I would never consider this dealership, not even for maintenance.

One year ago I got a car from rt 66… one year later and I had to get a new car! I will never again even drive past that place! They ripped me off and sold me a car with a ton of electrical problems