Willow Wood Pet Resort and Training Center

Our dog had a great experience in boarding. We’d never left him with anyone but our parents before and were very nervous about how he would do in this setting. They eased our concerns with an in-​depth tour and gladly took our many calls to check on him while we were away. When we came to pick him up, he was having too much fun playing with the other dogs to be bothered! The lodging seemed to be comparable to other places I called but the a la carte add-​ons seemed ridiculous (and ridiculously priced). Regardless, we won’t hesitate to board here again.

Kennel cough, an ear infection, not one but TWO penis infections, and one of the smelliest dogs you can imagine are the main things that my dog has received since beginning to attend this daycare since March. I do not trust the cleanliness of this place nor do I feel comfortable leaving my dog there anymore. My dog smelled HORRIBLE when he would come home from daycare. There is something very wrong about that. Not only that but he would drink an insane amount of water and pee for about five minutes straight when he got home. The final straw was when my husband had given him a bath the night before and asked the daycare in the morning that he not go outside and in the water because we didn’t want him in the water due to his infection and the fact that I was going to be traveling with him and didn’t want a smelly dog in the car. My husband even said that he didn’t know why he was saying anything because they never seem like they’re listening. Wouldn’t you know, when I picked him up he was soaking wet and of course very smelly. I had to go out of my way to quickly find someone to watch him as I did not have enough time to clean him again before going out of town. When I called to complain they didn’t really seem to care. Just sort of «meh» about it. The funny thing is that when you call, the first thing they say on the answering service is that they treat your dog like a member of their family. Um no. I don’t let my family members smell like old, stagnant water.

This facility was suggested by our realtor. I trust her judgments on local referrals. When we first moved to the area our home was being remodeled and our hotel did not allow us to have our dog I. The room when we were gone during the day. This doggy day care was the ultimate solution. It was clean, and the staff was super. Our dog was exhausted at pick up after having spent the day being entertained and well cared for. We have also used the boarding services for overnights and are thrilled to have a trustworthy relationship with the staff.

My go-​to location these days. The staff is friendly, the prices and hours are reasonable and I’ve never had a problem. I haven’t stayed there myself so I can’t speak for the quality of the accommodations, but when I asked my dog she said «woof.» I think that speaks for itself.

You get what you pay for! We live in Upper Arlington, but board our two dogs here on a regular basis. It’s not the cheapest or the closest kennel or vet around (at least to us), but our pets receive superior care and it’s an extremely clean facility.
I appreciate how attentive the staff is to the animals as soon as you bring them in. One definitely gets a good vibe the moment you walk through the door. The boarding accommodations range from large runs to individual suites (rooms) with doggie beds and Direct TV, most likely showing Animal Planet.
A variety of personalized services can be tacked on to provide your pet with extra human interaction or playtime, a yappy hour with gourmet treats, massage or ‘pet’icures. We have two hairy dogs, so we usually round out their stay with a deluxe hydro-​surge bath. This «power wash» gets all the loose hair off of them and the staff brushes their coats to a shine!
Even if you don’t get all the add-​ons, the basic service includes being «let out» 4 or 5 times a day and outdoor play time with the other dogs. The cats (if socialized) are given space to roam in the kitty room, where a TV shows Animal Planet and there’s plenty of scratching and climbing posts.
I’ve never had to board our cats, but the services at Willow Wood seem as equally luxurious for the felines… kitty condos, cat suites, cuddle time and there are even a few windows to hang out in.
I’ve also seen a potbelly pig hanging out in the waiting room once. I have no idea where they kenneled it– but obviously, there’s space for all our four-​legged friends.
I can not speak to Willow Wood’s veterinary services as a regular, but they have called us while we were on vacation regarding an existing problem with one of our dogs who was being boarded there for a week. The staff was incredibly sensitive to her issue and in contact with her enough to notice the problem surfacing.
I don’t mind spending the extra money on the quality services and accommodations. Your pets will be in very good hands at The Pet Resort At Willow Wood.