This restaurant was being remodeled but for some reason was open for customers. Most of wall covering had been removed, most of floor was peeled up, most of dining area blocked off. Exposed parts of wallboard where trim had been removed. Only 6 or 7 tables to eat at; all were filthy(greasy, with food or ketchup stuck to them). We picked the best of the available tables – my table wobbled and had part of a broken chair on the table, all tables looked like they came from the Goodwill. This place was a MESS. Trash bins stuffed full. We asked cashier to make sure we got fresh, hot fries and her initial response was to start to tell us she couldn’t promise that, then corrected herself mid-sentence. Drink machine area filthy. Out of lemons. Restroom filthy and running out of supplies. We stopped here on the way from the airport to our hotel, will NEVER go there again A word to McDonald’s Corporation: You should not allow your franchisees to project the kind of image this DUMP gave people of McDonald’s Restaurants. Better to close down and complete your remodeling than to have this disgusting dining area which the employees weren’t keeping clean. This was at 2:45PM, not during a rush period. YUCK!!!
Jesse A.
Rating des Ortes: 1 New Carlisle, OH
Always, always there is something wrong, today the problem was. Drive thru was out of sweet tea apparently. Young lady handed me my drinks said«2 sweet teas have a lovely day» and due to many many past mistakes here like wrong order. Sour tea. Missing items. I took a drink of the tea before pulling off just to check it. And it’s unsweet. I knocked on the window and told the lady it was unsweet. She didn’t say anything but roll her eyes as she took the teas. Then I say there and watched as she waited for someone to refill the tea… I’m sorry but if you’re out of something. Go refill it instead of serving something else in its place. No sorry just«here ya go». When I take my daughter there on Sunday’s I always order the same thing. Steak and egg muffin sub egg whites and white cheddar. I have had everything from an amazing sandwich to paper thin egg whites and the wrong order. But sadly it’s the closest Mcdonalds. Besides huber and lord knows the service on Troy pike is pretty bad.
Angela B.
Rating des Ortes: 4 New Carlisle, OH
I’ve never had a super long wait in the drive through here. The order has never been wrong so far, and in all the years I’ve been coming(which has been 10+), there may have been a couple of times that the food was not as fresh as it should have been. That being said, for those with children, no, they no longer have a playland. They used to, but it’s been gone for some time now. Also, for those who LOVE couponing, they will let you choose any of the burgers to use for the promo on the top of the receipts… NOT just Quarter Pounder! I don’t know of any other McD’s doing that.